Xerox 6279 User Manual page 182

Problem Solving
Table 22: Problems During Printing
Symptoms Remedy
Unable to Print.
• Turn on the circuit breaker (main power switch) and the power switch.
• Select the Machine Info button, and confirm that the printer is
• Make sure the network cable is connected.
• Check for an error message, and follow instructions on the Touch
• Correctly set up the IP address.
• Check if an interrupt operation is being performed. If so, cancel the
Unable to print using Load the correct size media according to the message that appears,
the Manual Feed-in and then print again.
Shelf (Bypass).
Media often jams or is
• Make sure the correct type of media is loaded correctly.
wrinkled.
• Make sure the media tray is pushed in until it stops.
• If the media is damp, replace with new media.
• Select the media size series and the media type that match the
• Open the upper unit of the machine or slide out the media drawer
The prints are too
• Check for a Load Toner message, and load toner if the message
light.
• Adjust the toner density via Web Printer Management Tool. Select
Images on the print
• Make sure media is loaded correctly.
are skewed.
• Make sure the media tray is pushed in until it stops.
Part of the image is
• If the media is damp, some parts of the image may not print, or the
missing on the print, or
is smudged or unclear.
• If media is folder or wrinkled, remove the defective media and
• Check the Touch Screen for a Low Toner message.
8-8
online.
Screen to solve the problem.
interrupt operation.
media that is loaded in the machine.
or tray to remove any torn media or foreign objects.
appears.
Configuration > Printer > Printer Setup > Toner Density.
print may be smudged and unclear. Replace the damp media with
new, dry media.
replace with new media.
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Xerox 6279 Wide Format Solution
Copy/Scan User Guide