Xerox 6279 User Manual page 177

Table 20: Problems During Copying
Symptoms
Copy does not print at the
desired size.
Original does not feed
into the scanner.
Original often jams.
The copy is dirty.
The copy is too light or
too dark.
The image on the copy is
skewed.
® ®
Xerox 6279 Wide Format Solution
Copy/Scan User Guide
Remedy
• From the Copy Screen, check the Reduce/Enlarge, Media Source,
and Media Output settings.
• From Machine Info check the Auto Rotate setting.
• In the Advanced Settings, check the Margins, Scan Width, Image
Location and Scan Offset settings.
• Make sure the original is the right size. The minimum size original
that can be fed is 6.9 inches wide x 8.3 inch length (176 x
200mm).
• From Machine Info Administrator Tab Control Panel check the
Scan Start mode is enabled.
• Reboot the controller and rescan.
• Correctly adjust the Media Thickness Lever on the Scanner.
• Check if the original has folds or is curled. If so, flatten out the
original and rescan.
• Check if the original has shiny tape at the lead edge. If so, reorient
the original and rescan.
• Check if the lead edge of the original is damaged. If so, reorient
the original and rescan.
• Make sure the original is the right size. The minimum size original
that can be fed is 6.9 inches wide x 8.3 inch length (176 x
200mm).
• Make sure the scanning area is clean, and whenever it is soiled,
clean the platen glass and scanner area.
• Adjust the copy Density, Contrast, Sharpness, or Background
Suppression.
• Adjust the copy density.
• Make sure the original type is selected correctly.
• Check for a load toner message, and load toner if necessary.
• Adjust the toner density using Web Printer Management Tool.
Select Configuration > Printer.
• Verify that the original is inserted correctly.
• Verify that the media is loaded correctly.
• Correctly insert the original, with the edge of the original aligned
with the original guide.
• Make sure the media tray is pushed in all the way.
Problem Solving
8-3