Messages Displayed On The Touch Panel - Toshiba E-studio 556 Troubleshooting Manual

1 TROUBLESHOOTING FOR THE HARDWARE

Messages Displayed on the Touch Panel

A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems and
how to solve them are described in the table below.
Message
Close *** cover.
Misfeed in ***
Check paper size setting on control
panel for drawer N. Check the
direction or size of the paper.
Wait (Performing Self-check)
Check the original and set it again
Change direction of original
Change from this mode
Count over, cannot store anymore
READY (SADDLE STITCH TRAY
FULL)
READY (CHECK SADDLE STITCH
STAPLER)
READY (CHECK SADDLE STITCH
STAPLER)
READY (CHECK STAPLER)
READY (CHECK STAPLER)
READY (HOLE PUNCH DUST BIN IS
FULL)
READY (FINISHER FULL)
READY (INNER TRAY FULL)
Cannot copy
Check DEPARTMENT COUNTER
Add paper
10

Messages Displayed on the Touch Panel

Problem Description
The cover indicated by *** is open.
Paper misfeed has occurred inside
the equipment.
Paper misfeed has occurred because
of the mismatch between the paper
size placed in drawer N and the size
registered for the drawer N in the
equipment.
The equipment is undergoing
maintenance to keep its imaging
quality.
The original is misfed inside of the
Reversing Automatic Document
Feeder.
The direction or the size of the
original placed on the Reversing
Automatic Document Feeder is
incorrect.
The orientation of the original placed
on the original glass is incorrect.
The number of originals to be
scanned has exceeded the limit
specified with the department or user
code during scanning.
The saddle stitch tray of the finisher is
full of paper.
Staple jam has occurred in the stapler
of the saddle stitch unit.
No staples are left in the stapler of the
saddle stitch unit.
Staple jam has occurred in the stapler
of the finisher.
No staples are left in the stapler of the
finisher.
Hole punch dust bin is full of paper
punchings.
The receiving tray of the finisher is full
of paper.
The exit tray of the equipment is full of
paper.
The number of originals to be
scanned has exceeded the limit
specified with the department code
during scanning.
No paper is left in a drawer or on the
bypass tray.
Corrective Action
Check the cover on the touch panel and close it.
Remove the misfed paper following the guidance
displayed on the touch panel.
P.13 "Clearing a Paper Misfeed"
Just removing the misfed paper does not prevent
another paper from being misfed. Be sure to correctly
register the paper size in the equipment.
P.29 "Clearing paper misfeeds caused by a wrong
paper size setting"
Wait until the adjustment is completed and the
message disappears.
Remove the misfed original following the guidance on
the touch panel.
P.15 "Paper misfeed in the Reversing Automatic
Document Feeder (Lower)"
Check the direction and the size of the original and
then replace it on the Reversing Automatic Document
Feeder. Then reattempt the operation.
Change the orientation of the original by 90 degrees
and place it on the original glass.
Ask your administrator for details of setting the limit for
the number of copies.
Remove the paper from the saddle stitch tray of the
finisher.
Remove the jammed staples.
P.37 "Staple jam in the saddle stitch unit"
Refill the staples.
P.48 "Refilling saddle stitch unit staples"
Remove the jammed staples.
P.34 "Clearing a Staple Jam"
Refill the staples.
P.45 "Refilling With Staples"
Remove the paper punchings.
P.50 "Cleaning the Hole Punch Dust Bin"
Remove the paper from the receiving tray of the
finisher.
Remove the paper from the exit tray of the equipment.
Ask your administrator for details of setting the limit for
the number of copies.
Set paper in the drawer or on the bypass tray. The
touch panel indicates which drawer (or the bypass
tray) has no paper.
To set paper, refer to the Copying Guide.