Error Codes On Transmission And Reception - Toshiba E-studio 556 Troubleshooting Manual

7.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Not authorized to store in e-Filing
4313
Not authorized to send a Fax/iFax
4314
Not authorized to perform printing in the
4321
specified setting
Image data generation failure
4411
Double-sign encoding error
4412
Font download failure
4611
Font download failure
4612
Font download failure
4613
4621 Downloaded font deletion failure

Error codes on transmission and reception

Error Code
0012 Original misfeed
0013 Door open
0020 Power interruption
Interruption by paper misfeeds during
0030
direct transmission
Polling Error
0033
0042 Memory full
0050 Line busy
Security Mismatch in Relay or Mail Box
0053
transmission
00B0- Signal Error or Line Condition Error
00B500C0-
00C400D0-
00D2
HDD error
00E8
Software failure
00F0
Hardware noise
00F1
System access abnormality
1C10
Insufficient memory
1C11
1C12 Message reception error
1C13 Message transmission error
Invalid parameter
1C14
Exceeding file capacity
1C15
Disk access error
1C30-1C33
Image conversion abnormality
1C40
Problem Description
Problem Description
7 CHECKING THE EQUIPMENT STATUS WITH TopAccess
Corrective Action
The user has not been authorized to perform this operation. Ask your
administrator.
The user has not been authorized to perform this operation. Ask your
administrator.
The user has not been authorized to perform this operation. Ask your
administrator.
Check if the file to be printed is broken. Perform printing again or use
another printer driver.
A double-sign encoding error occurred because the PDF file is encrypted
in unsupported script. Printing the file in this function is impossible.
Since the available number of fonts is exceeded, the font cannot be
registered. Delete at least one font.
Since there is no space in HDD, the font cannot be registered. Delete at
least one font.
Since an error has occurred, the font cannot be registered. Perform
downloading again or regenerate the font data first.
Check if the font to be deleted is registered.
Corrective Action
Remove the misfed original.
Firmly close the open door.
Check the power interruption report.
Remove the misfed paper and reattempt the transmission.
Check polling options setup (Security Code, etc.), and check whether the
polling document exists.
Make sure that there is sufficient memory before making the call again.
Reattempt the communications.
Confirm the remote party's Security Code, system password and your
setup.
Reattempt the communications.
Reattempt the communications. If the error still persists, contact your
service representative.
Reattempt the communications. If the error still persists, contact your
service representative.
Reattempt the communications. If the error still persists, contact your
service representative.
Turn the power OFF and then back ON. Perform the problem job again. If
the error still persists, contact your service representative.
Complete any running jobs first before performing the job in error. If the
error still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again.
Turn the power OFF and then back ON. Perform the job in error again.
If a template is being used, create it again. If the error still persists, turn
the power OFF and then back ON, and try again.
Ask your administrator to change the "Fragment Page Size" setting for
the Internet Fax setting, or reduce the number of pages and try again.
Complete any running jobs first before performing the job in error. If the
error still persists, turn the power OFF and then back ON, and try again.
Turn the power OFF and then back ON. Perform the job in error again. If
the error still persists, contact your service representative.
Error Codes 87