Messages Displayed On The Touch Panel - Toshiba e-studio477s User's Manual And Troubleshooting Manual

TROUBLESHOOTING FOR THE HARDWARE

Messages Displayed on the Touch Panel

A message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problems and how to
1
solve them are described in the table below.
Message
Close *** cover.
Misfeed in ***
Install new toner cartridge
2
TONER NOT RECOGNIZED
3
Check paper size setting on touch
panel for drawer N. Check the
direction or size of the paper.
Check the original and set it again
4
Change direction of original
Cannot print this paper size
5
Select the other drawer.
Cannot print this paper type
Set the other paper type
6
Change from this mode
Count over, cannot store anymore
READY (TONER NOT
RECOGNIZED)
READY (CHECK STAPLER)
7
READY (CHECK STAPLER)
READY (FINISHER FULL)
READY (INNER TRAY FULL)
Check the toner cartridge
Problem Description
The cover indicated by *** is open.
Paper misfeed has occurred inside
the equipment.
No toner is left.
The toner cartridge is not installed at
all or improperly so.
The terminal of the toner cartridge is
stained.
The recommended toner cartridge is
not being used.
Paper misfeed has occurred because
of the mismatch between the paper
size placed in drawer N and the size
registered for the drawer N in the
equipment.
The original is misfed inside of the
Reversing Automatic Document
Feeder.
The direction or the size of the
original placed on the Reversing
Automatic Document Feeder is
incorrect.
The orientation of the original placed
on the original glass is incorrect.
Printing was attempted but failed. The
paper could not be output on the tray
selected for the paper output because
of a mismatch between the paper size
and the tray.
Printing was attempted but failed.
The paper could not be output in the
tray selected because of a mismatch
between the paper type and the tray.
The number of originals to be
scanned has exceeded the limit
specified with the department or user
code during scanning.
The toner cartridge is not installed at
all or improperly so.
The recommended toner cartridge is
not being used.
Staple jam has occurred in the stapler
of the finisher.
No staples are left in the stapler of the
finisher.
The receiving tray of the finisher is full
of paper.
The exit tray of the equipment is full of
paper.
The terminal of the toner cartridge is
stained.
- 20 -
Corrective Action
Check the cover on the touch panel and close it.
Remove the misfed paper following the guidance displayed on the
touch panel.
 P.5 "When a Paper Jam Occurs"
Replace the toner cartridge.
(About another 50 copies can be made after this message
appears. The number varies depending on the conditions of
copying.)
 P.58 "Replacing Consumables / Maintenance Units"
Install the toner cartridge correctly.
P.58 "Replacing Consumables / Maintenance Units"

Wipe the terminal with a soft cloth.
Use the recommended toner cartridge.
 P.58 "Replacing Consumables / Maintenance Units"
Just removing the misfed paper does not prevent another paper
from being misfed. Be sure to correctly register the paper size in
the equipment.
Remove the misfed original following the guidance on the touch
panel.
 P.15 "When a Document is Jammed"
Check the direction and the size of the original and then replace it
on the Reversing Automatic Document Feeder. Then reattempt the
operation.
Change the orientation of the original by 90 degrees and place it on
the original glass.
Delete the failed print job, select the appropriate tray for the paper,
and perform printing again.
Delete the failed print job, select the appropriate tray for the paper,
and perform printing again.
Ask your administrator for details of setting the limit for the number
of copies.
Install the toner cartridge correctly.
 P.58 "Replacing Consumables / Maintenance Units"
Use the recommended toner cartridge.
 P.58 "Replacing Consumables / Maintenance Units"
Remove the jammed staples.
Refill the staples.
Remove the paper from the receiving tray of the finisher.
Remove the paper from the exit tray of the equipment.
Wipe the terminal with a soft cloth.