Viewing Logs; Log Fields - Multitech FaxFinder FF440 Administrator's Manual

Chapter 4 – Fax Management

Viewing Logs

FaxFinder creates separate logs for email, inbound faxes, outbound faxes, and calls. To view a log:
1. Click Status & Logs.
2. Click log you want. Options are:
Mail Log
●
Shows recent delivery attempts with the most recent appearing at the top.
Inbound Fax Log
●
Lists all inbound faxes detected by FaxFinder. Inbound faxes in progress do not appear in the log until
the call ends. Faxes are listed in chronological order with the most recent at the top.
Outbound Fax Log
●
Lists all submitted faxes that have completed. Outbound faxes in progress or scheduled to be sent later
do not appear in this list until they have been transmitted successfully or the fax failed the specified
number of attempts. Faxes are listed in chronological order with the most recent at the top.
Call Log
●
Details data from all individual calls in and out of FaxFinder. Calls are listed in chronological order with
the most recent at the top. This information can help troubleshoot the connection or related issues.

Log Fields

Field
Mail Log
Date Date and time this mail entry was attempted.
Sender User who sent the email.
Recipient Email address of the recipient.
Delivery Message Result of the mail delivery attempt. If the message was not sent successfully,
error messages appear here. For example, deferral: Sorry, I wasn't able to
establish an SMTP connection.
Inbound Fax Log
State Final state of the incoming fax listed. States include: Complete, Error – no page
received, Error – partial fax, and delivery failure.
Complete Time Date and time at which the incoming fax was successfully received. The format
displayed depends on settings chosen in System Configuration | Time.
Remote ID Fax ID sent from the fax originator.
Line Number The internal modem that received the fax. The number is based on the FaxFinder
model (1-2 for the FF240, 1-4 for the FF440 and 1-8 for the FF840).
Extension The DID routing number provided by the PBX, when applicable.
Recipient Fax recipient identification.
Pages The number of pages received with this fax.
Action
The only option is to display a pop-up window with fax details.
Outbound Fax Log
Status Final state of the outgoing fax listed. States include: Sent, Aborted, and Failed.
Start Time Date and time the transmission started.
End Time Date and time the transmission completed.
Sender Name Username of the person sending the fax.
Recipient Name Name entered as the intended fax recipient.
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FaxFinder x40 Administrator Guide