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Troubleshooting Guide - Honeywell VoyagerGS 9590 Series User Manual

Single-line hand held laser scanner
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T
ROUBLESHOOTING
The following guide is for reference purposes only. Contact a customer service
representative to preserve the limited warranty terms.
Symptoms
All Interfaces
The unit has no
LEDs, beep, or
laser.
At power up, the
unit beeps 3 times.
At power up, the
unit emits a razz
tone and the blue
LED flashes.
At power up, the
unit emits a razz
tone and both
LEDs flash.
The unit scans,
communicates, and
beeps twice.
The unit powers up,
but does not beep.
The unit powers up,
but does not scan
and/or beep.
G
UIDE
Possible Causes
No power is being
supplied to the unit.
No power is being
supplied to the unit
from host.
The host and scanner
are not set to the
same communication
protocol.
There is a non-volatile
RAM failure.
The unit has
experienced a
VLD failure.
The unit has
experienced a
flipper/motor failure.
The same symbol
timeout is set too short.
The beeper may be
disabled or no tone
has been selected.
The unit is trying to
scan a particular
symbology that is not
enabled.
Solution
Check the transformer, the outlet
and power strip. Make sure the
cable is plugged into the unit.
Some host systems cannot supply
enough current to power Voyager.
A power supply may be needed.
Set the host and scanner to the
same communication protocol.
Contact a service representative.
Contact a service representative.
Adjust the same symbol timeout for
a longer time.
Enable beeper and select a tone.
UPC/EAN, Code 39, interleaved 2
of 5, Code 93, Code 128 and
Codabar are enabled by default.
Verify that the type of bar code
being read has been selected.
27

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