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Troubleshooting Guide
The following troubleshooting guide is for reference purposes only. Contact a
customer service representative or technical support representative to preserve
the limited warranty terms. See page 61 for contact information.
All Interfaces
Symptoms
No LEDs, beep
or illumination
Long Razz tone
on power up
Long Razz tone
when exiting
configuration
mode
Long Razz tone
Short Razz tone
in configuration
mode
Possible Causes
No power is being
supplied to the
imager.
No power is being
supplied to the
imager from the host.
There has been a
imager configuration
failure.
There has been a
diagnostic failure.
There was a failure
saving the new
configuration.
There is a scanning
mechanism failure.
An invalid bar code
has been scanned.
Solution
Check transformer, outlet, and
power strip. Make sure the cable
is plugged into the imager.
Some host systems cannot supply
enough current to power the
MS7580. A power supply may be
required.
Contact a customer service
representative, if the imager will
not hold the saved configuration.
Contact a customer service
representative, if the imager will
not function.
Re-try to configure the imager.
Contact a customer service
representative if the imager will not
hold the saved configuration.
Contact a customer service
representative.
Scan a valid bar code or quit
configuration mode.
29
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