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Honeywell MS3780 Fusion User Manual

Omni/single line scanner
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MS3780 Fusion
Omni/Single Line Scanner
User's Guide

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  Summary of Contents for Honeywell MS3780 Fusion

  • Page 1 ® MS3780 Fusion Omni/Single Line Scanner User’s Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other information contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not represent a commitment on the part of HII.
  • Page 3: Table Of Contents

    ABLE OF ONTENTS Introduction Product Overview ..................... 1 Scanner and Accessories ................. 2 Scanner Components ..................4 Caution and Serial Number Labels ..............5 Stand Specifications ..................5 Cable Removal ....................6 Cable Connection Warning ................6 Maintenance ..................... 6 Installation RS232 or Light Pen ..................
  • Page 4 ABLE OF ONTENTS Troubleshooting Guide ..................23 Design Specifications ..................27 Applications and Protocols ................. 29 Configuration Modes ..................30 Upgrading the Firmware ..................31 Scanner and Cable Terminations ............... 32 Regulatory Compliance ..................36 Limited Warranty ....................39 Patents ....................... 41 Index ........................
  • Page 5: Introduction Product Overview

    NTRODUCTION ® The MS3780 Fusion is a hand-held, omnidirectional bar code scanner with optional single-line scanning capabilities. It utilizes the powerful Honyewell ® QuantumE scan engine to provide an outstanding scan performance on all standard 1D bar code symbologies, including GS1 DataBar™ (RSS). Designed for retail applications, the Fusion includes additional key product features like: •...
  • Page 6: Scanner And Accessories

    NTRODUCTION Scanner and Accessories ASIC OMPONENTS Part No. Description MS3780 Fusion Scanner 00-02099 MS3780 Installation and User’s Guide * ® 00-02407 MetroSelect Configuration Guide * * Guides also available for download at www.honeywellaidc.com. PTIONAL CCESSORIES Part No. Description AC to DC Power Transformer - Regulated 5.2VDC @ 1A output. 46-00525 90VAC –...
  • Page 7 NTRODUCTION Scanner and Accessories PTIONAL CCESSORIES Part No. Description Voltage Converter Cable, ±12VDC to +5.2VDC MVC-3MNC-N7052 For OCIA Applications USB Full Speed Cable, Locking Plus-Power™Type A 53-53213x-N-3 straight cord, short strain relief USB Full Speed Cable, Locking Plus-Power™Type A straight cord, short strain relief 53-53214x-N-3 This cable is for use with full speed USB (-40) interface only.
  • Page 8: Scanner Components

    NTRODUCTION Scanner Components Figure 1. Scanner Components ESCRIPTION Red Output Window, Laser Aperture (See page 36) Mode Select Button (See page 13) Beeper (See page 15) Blue LED, Single-Line Mode / Menu Reading (See page 15) White LED (See page 15) Blue LED, All Scan Lines On / Omnidirectional Reading (See page 15) Amber LED, CodeGate (See page 15)
  • Page 9: Caution And Serial Number Labels

    NTRODUCTION Caution and Serial Number Labels Figure 2. Caution and Serial Labels Caution: To maintain compliance with applicable standards, all circuits connected to the scanner must meet the requirements for SELV (Safety Extra Low Voltage) according to EN/IEC 60950-1. To maintain compliance with standard CSA C22.2 No. 60950-1/UL 60950-1 and norm EN/IEC 60950-1, the power source should meet applicable performance requirements for a limited power source.
  • Page 10: Cable Removal

    NTRODUCTION Maintenance Smudges and dirt on the unit's window can interfere with the unit's performance. If the window requires cleaning, use only a mild glass cleaner containing no ammonia. When cleaning the window, spray the cleaner onto a lint free, non- abrasive cleaning cloth then gently wipe the window clean.
  • Page 11: Installation

    NSTALLATION RS232 or Light Pen Turn off the host device. Plug the male 10-pin RJ45 end of the PowerLink cable into the 10-pin socket on the MS3780. Connect the 9-pin female end of the PowerLink cable to the appropriate communication port on the host device. Plug the external power supply into the power jack on the PowerLink cable.
  • Page 12: Rs485 Or Ocia

    NSTALLATION RS485  or OCIA Turn off the host device. Plug the male 10-pin RJ45 end of the MVC cable into the 10-pin socket on the MS3780. For RS485: Connect the other end of the MVC cable to Port 9 of the host device.
  • Page 13: Keyboard Wedge

    Not all computers supply the same current through the keyboard port. For this reason, Honeywell recommends using an external power supply. For additional information contact a customer service representative.
  • Page 14: Stand-Alone Keyboard Wedge

    Not all computers supply the same current through the keyboard port. For this reason, Honeywell recommends using an external power supply. For additional information contact a customer service representative.
  • Page 15: Full Speed Or Low Speed Usb (Integrated)

    NSTALLATION Full Speed or Low Speed USB (Integrated) Turn off the host device. Plug the male 10-pin RJ45 end of the USB PowerLink cable into the 10-pin socket on the MS3780. Plug the other end of the USB interface cable into the host device’s USB port.
  • Page 16: Eas Deactivation

    NSTALLATION EAS Deactivation SW1 and SW2 are the switch banks inside the Checkpoint Device that set the deactivation range. The following is a list of Checkpoint recommended switch bank settings. Checkpoint Recommended Switch Bank Settings For RS232 and IBM Switch 1 and 6 Switch 1 and 6 Switch 2, 3, 4, and 5 Switch 2, 3, 4, and 5...
  • Page 17: Scanner Operation

    CANNER PERATION The Scan Pattern Mode Select Button There are two configurable scan pattern modes available with the MS3780. • The primary scan pattern mode is the default scan pattern active when the scanner starts. By default, the primary scan pattern is set to all-scan-lines for omnidirectional reading.
  • Page 18: How To Use Codegate And The Manual Activation Mode

    CANNER PERATION How to Use CodeGate and the Manual Activation Mode For illustration purposes the unit’s scan pattern has been set to single-line (menu reading) mode. ANUAL CTIVATION This feature is not a default setting. Refer to the MetroSelect Configuration Guide for instructions on enabling the Manual Activation Mode.
  • Page 19: Audible Indicators

    CANNER PERATION Audible Indicators When the MS3780 is in operation, it can provide audible feedback. These sounds indicate the status of the scanner. Eight settings are available for the tone of the beep (normal, six alternate tones and no tone). For instruction on how to change the tone of the beeper, refer to the MetroSelect Configuration Guide (00-02407).
  • Page 20: Visual

    CANNER PERATION Visual Indicators There are four LEDs located on the top of the MS3780. When the scanner is on, the flashing or constant illumination of the LEDs indicates the status of the current scan and the scanner. Figure 18. LED Indicators No LEDs The LEDs will not be illuminated if the scanner is not receiving power from the host or transformer.
  • Page 21: Failure

    Return the unit to a Honeywell authorized service center for repair. Three Beeps - On Power Up This indicates that the nonvolatile memory that holds the scanner configuration has failed. Return the unit to a Honeywell authorized service center for repair.
  • Page 22: Depth Of Field Specifications

    CANNER PERATION Depth of Field Specifications* Normal Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 19. Normal Depth of Field * All specifications are subject to change without notice.
  • Page 23: Reduced Scan Zone

    CANNER PERATION Depth of Field Specifications* Reduced Scan Zone Specifications are based on a 0.33 mm (13 mil) bar code. Figure 20. Reduced Depth of Field * All specifications are subject to change without notice.
  • Page 24: Depth Of Field By Bar Code Element Width

    CANNER PERATION Depth of Field by Bar Code Element Width* Normal Scan Zone INIMUM LEMENT IDTH mils Figure 21. Normal Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
  • Page 25: Reduced Scan Zone

    CANNER PERATION Depth of Field by Bar Code Element Width* Reduced Scan Zone INIMUM LEMENT IDTH mils Figure 22. Reduced Scan Zone by Bar Code Element Width * All specifications are subject to change without notice.
  • Page 26: Ir Activation Range

    CANNER PERATION IR Activation Range* † Fusion’s default power save mode is Laser Off then Motor Off Delayed. This power save mode turns the laser off after five minutes of non-use. The motor will turn off after twenty-five minutes of non-use. Any movement detected by the IR in the activation area will cause the scanner to exit power save mode.
  • Page 27: Troubleshooting Guide

    ROUBLESHOOTING UIDE The following guide is for reference purposes only. Contact a Honeywell representative at to preserve the limited warranty terms on page 39. Symptoms Possible Cause(s) Solution All Interfaces Check the transformer, outlet The unit has no No power is being and power strip.
  • Page 28 ROUBLESHOOTING UIDE Symptoms Possible Cause(s) Solution All Interfaces The unit scans If the scanner is setup to support The scanner is a bar code, but ACK/NAK, RTS/CTS, configured to support locks up after XON/XOFF or D/E, verify that some form of host the first scan the host cable and host are handshaking but is not...
  • Page 29 ROUBLESHOOTING UIDE Symptoms Possible Cause(s) Solution All Interfaces During power There is a non-volatile up the unit Contact a service representative. RAM failure. beeps 3 times. During power up the unit There has been a Contact a service representative. razzes diagnostic failure.
  • Page 30 ROUBLESHOOTING UIDE Symptoms Possible Cause(s) Solution RS232 Only The host is The scanner and host Check that the scanner and the receiving data may not be configured host are configured for the same but the data does for the same interface. interface.
  • Page 31: Design Specifications

    ESIGN PECIFICATIONS MS3780 Operational Normal Depth of Field: 25 mm - 280 mm (1"- 11") 0.33 mm (13 mil) bar code Reduced Depth of Field: 25 mm - 150 mm (1"- 6") Omni Scan Scan Speed: 1333 scan lines per second No.
  • Page 32 ESIGN PECIFICATIONS MS3780 Electrical Voltage Supply: 5VDC ± 0.25V Operating Power: 1.375 W Standby Power: 1.0 W Operating Current: 275 mA typical at 5VDC Standby Current: 200 mA typical at 5VDC DC Transformers: Class II; 5.2VDC @ 1A For regulatory compliance information, see pages 36 - 38. Environmental Operating Temperature: -20°C to 40°C (-4°F to 104°F)
  • Page 33: Applications And Protocols

    The MS3780 scanner with Built-in PC Keyboard Wedge Interface is designed to be used for keyboard emulation only. Many RS232 configurable functions (e.g. formatting) available in other Honeywell scanners are also available as keyboard wedge functions. The following are the most important selectable options specific to the keyboard wedge.
  • Page 34: Configuration Modes

    ONFIGURATION ODES The MS3780 Series scanner has three modes of configuration. • Bar Codes The MS3780 can be configured by scanning the bar codes included in the Single-Line Configuration Guide or the Supplemental Configuration Guide. The manuals are available for download at www.honeywellaidc.com. •...
  • Page 35: Upgrading The Firmware

    PGRADING THE IRMWARE The MS3780 Fusion is part of Honeywell’s line of scanners with flash upgradeable firmware. The upgrade process requires a new firmware file  supplied to the customer by a customer service representative and Honeywell’s  MetroSet2 software .
  • Page 36: Scanner And Cable Terminations

    CANNER AND ABLE ERMINATIONS Scanner Pinout Connections The MS3780 scanner interfaces terminate to a 10-pin modular socket. The serial number label indicates the interface enabled when the scanner is shipped from the factory. Figure 24. MS3780-47 MS3780-41 Keyboard Wedge and RS232 and Light Pen Emulation Stand-Alone Keyboard Function...
  • Page 37 CANNER AND ABLE ERMINATIONS Figure 25. MS3780-11 MS3780-9  RS485 OCIA Function Function Ground Ground RS232 Transmit Output RS232 Transmit Output RS232 Receive Input RS232 Receive Input RTS Output RDATA CTS Input RDATA Return DTR Input Clock In IBM B-Transmit Clock Out Clock in Return/ IBM A+ Receive...
  • Page 38 CANNER AND ABLE ERMINATIONS Cable Connector Configurations (Host End) RS232 PowerLink Cable 53-53000x-3 Function Shield Ground RS232 Transmit Output RS232 Receive Input DTR Input/Light Pen Source Power/Signal Ground Light Pen Data CTS Input 9-Pin D-Type Connector RTS Output +5VDC USB Power/Communication Cable 53-53213x-N-3, 53-530214x-N-3 or 53-53235x-N-3 Function...
  • Page 39 PC Clock No Connect Honeywell will supply an adapter cable with a 5-pin DIN male connector on one end and a 6-pin mini DIN female connector on the other. According to the termination required, connect the appropriate end of the adapter cable to the PowerLink cable, leaving the necessary termination exposed for connecting to the keyboard and the keyboard port on the PC.
  • Page 40: Regulatory Compliance

    EGULATORY OMPLIANCE Safety ITE Equipment IEC 60950-1: 2005+A11, EN 60950-1:2006+A11 Laser Laser Class 1: IEC 60825-1:2007+A1+A2, EN 60825-1:2007+A1+A2 Caution Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser light exposure. Under no circumstances should the customer attempt to service the laser scanner.
  • Page 41 EGULATORY OMPLIANCE Emissions FCC Part 15, ICES-003, CISPR 22, EN 55022 Immunity CISPR 24, EN 55024 NOTE: Immunity performance is not guaranteed for scanner cables greater than 3 meters in length when fully extended. Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 42 EGULATORY OMPLIANCE Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Standard Europeo Attenzione Questo e’ un prodotto di classe A. Se usato in vicinanza di residenze private potrebbe causare interferenze radio che potrebbero richiedere all’utilizzatore opportune misure.
  • Page 43: Limited Warranty

    IMITED ARRANTY Honeywell International Inc. ("HII") warrants its products and optional accessories to be free from defects in materials and workmanship and to conform to HII’s published specifications applicable to the products purchased at the time of shipment. This warranty does not cover any HII product which is (i) improperly installed or used;...
  • Page 44 IMITED ARRANTY All provisions of this Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. Use of any peripherals not provided by the manufacturer may result in damage not covered by this warranty.
  • Page 45: Patents

    ATENTS For patent information, please refer to www.honeywellaidc.com/patents.
  • Page 46: Index

    NDEX EMC ..........37 EMI ..........37 AC ........2, 7–11 Emissions ........37 Accessories ....... 2, 3 Adapter .......... 9 Audible Indicator .. 15–17, 23–26, 31 Failure Modes........17 Firmware ........31 Bar Code ..15–17, 23–26, 27, 30 Flash ROM ........
  • Page 47 NDEX Scan Lines ........27 Scan Pattern ......1, 27 Maintenance ........6 Primary ......13–14 Manual....... 2, 15, 29 Secondary ......13–14 Meteor ......... 31 Single-Line ......13–14 MetroSelect ......... 30 Scan Speed ........ 27 MetroSet2 ........31 SELV ........7–11 Mode of Operation Single-Line Mode ......
  • Page 48: Customer Support

    E-mail: hsmlasupport@honeywell.com Brazil Telephone: +55 (11) 5185-8222 Fax: +55 (11) 5185-8225 E-mail: brsuporte@honeywell.com Mexico Telephone: 01-800-HONEYWELL (01-800-466-3993) E-mail: soporte.hsm@honeywell.com Europe, Middle East, and Africa Telephone: +31 (0) 40 7999 393 Fax: +31 (0) 40 2425 672 E-mail: hsmeurosupport@honeywell.com Hong Kong...
  • Page 49: Product Service And Repair

    USTOMER UPPORT Product Service and Repair Honeywell International Inc. provides service for all its products through service centers throughout the world. To obtain warranty or non-warranty service, contact the appropriate location below to obtain a Return Material Authorization number (RMA #) before returning the product.
  • Page 50 USTOMER UPPORT Online Product Service and Repair Assistance You can also access product service and repair assistance online at www.honeywellaidc.com.
  • Page 52 Honeywell Scanning and Mobility 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com 00-02269 Rev F 11/10...