Troubleshooting Guide - Honeywell MS5145 – 00 User Manual

Troubleshooting Guide

The following guide is for reference purposes only. Contact a
customer service representative (see page 45) to preserve the
limited warranty terms.
Symptoms Possible Causes
All Interfaces
No power is
being supplied
to the unit.
The unit has
no LEDs, beep
or laser. No power is
being supplied to
the unit from
host.
At power up the
unit beeps two
times and There is a ROM
alternately failure.
flashes the
LEDs.
At power up the There is a non-
unit beeps three volatile RAM
times failure.
At power up
There has been
there is a
a diagnostic
continuous razz
failure.
tone.
At power up
there is a razz
There is a VLD
tone and the
failure.
green LED
flashes.
At power up There is a
there is a razz scanning
tone and both mechanism
LEDs flash. failure.
The unit scans, The same
Communicates symbol
and beeps twice. timeout is set
The beeper may
The unit powers
be disabled or no
up, but does not
tone has been
beep.
selected.
Solution
Check the transformer,
the outlet and power
strip. Make sure the
cable is plugged into
the unit.
Some host systems
cannot supply enough
current to power the
Eclipse. A power
supply may be needed.
A flash ROM upgrade
is required.
Contact a customer
service representative.
Adjust the same
symbol timeout for
a longer time.
Enable beeper and
select a tone.
12