Troubleshooting Guide - Honeywell MS4980 User Manual

T
ROUBLESHOOTING
The following guide is for reference purposes only. Contact a customer service
representative to preserve the limited warranty terms, see page 39.
All Interfaces
Symptoms
No LEDs, beep
or illumination.
Long Razz tone
on power up.
Long Razz tone
when exiting
configuration
mode.
Long Razz tone.
Short Razz tone
in configuration
mode.
G
UIDE
Possible Causes
No power is being
supplied to the
scanner.
No power is being
supplied to the
scanner from the host.
There has been a
scanner configuration
failure.
There has been a
diagnostic failure.
There was a failure
saving the new
configuration.
There is a scanning
mechanism failure.
An invalid bar code
has been scanned.
Solution
Check transformer, outlet and
power strip. Make sure the cable
is plugged into the scanner.
Some host systems cannot supply
enough current to power the
MS4980. A power supply may be
required.
Contact a customer service
representative, if the unit will not
hold the saved configuration.
Contact a customer service
representative, if the unit will not
function.
Re-try to configure the scanner.
Contact a customer service
representative if the unit will not
hold the saved configuration.
Contact a customer service
representative.
Scan a valid bar code or quit
configuration mode.
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