QMS Magicolor 330 Manual page 168

2 Is the power frequently interrupted?
YES—Go to question 3.
NO—Check the following:


Is your power being interrupted from an outside source?
Turn the printer off, disconnect the power cord from the
outlet, and contact your utility supplier.


Do you think it might be caused by a defective printer?
Turn the printer off, disconnect the power cord from the
outlet, and contact your vendor.
3 Can you print a status page?
YES—Go to question 4.
NO—Check the following:


Is the printer off line before you try to enter the Adminis-
tration/Special Pages/Print Status menu? It should be.


Does the cassette have paper? If it is out of paper,
the PAPER OUT message displays and the Error
indicator lights.


Are all the printer covers closed securely?


Is there a media jam? If a paper jam message displays
and the Error indicator lights, go to one of the following
sections in this chapter on clearing a media jam.
4 Is the printer receiving data from the computer?
If the Data indicator blinks after a file is sent, the printer is receiv-
ing the data. If not, check the following:


Is the printer on line? The online indicator should be on
and the message window should display IDLE.


Has the emulation been changed from ESP to an
emulation that doesn't match the file you are
sending. See chapter 4, "Printer Configuration,"
in the Reference manual.