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QMS Print System 3260 Getting Started Manual

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Summary of Contents for QMS Print System QMS 3260

  • Page 1    ®      ...

  • Page 2: Quarkxpress

    Centronics/Centronics. Color Solutions, ColorBlind/Color Solutions. DEC, DECnet, LN03, LN03 Plus, VMS/Digital Equipment Corporation. PhoneNET/Farallon Computing, Inc. CompuServe /H & R Block. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM, OS/2, Token-Ring/International Business Machines Corporation. Intel/Intel Corporation. Iomega, Jaz, Zip/Iomega. Kodak, ColorSense/ Kodak.
  • Page 3  About the Printer ... 1-2 About the Documentation ... 1-3 Standard Product Documentation 1-3 Related Documentation 1-5 Manuals on the CD-ROMs 1-5 About This Manual ... 1-8 Typographic Conventions 1-8 What's Next? ... 1-9 Introduction ... 2-2 Finding a Good Location ... 2-2...

  • Page 4: Table Of Contents

    Location Requirements 2-2 Basic Printer Clearance 2-3 Printer Clearance with Optional Attachments 2-3 Power Requirements 2-4 Checking Shipment Contents ...2-5 Shipment Contents 2-5 Media 2-6 Registering the Printer ...2-6 Getting Acquainted with Your Printer ...2-7 Base Model 2-7 With Options 2-8 Installing Consumables and Options ...2-9...
  • Page 5 Operator Control Menu ... 4-14 Administration Menu ... 4-15 Administration/Communications/Resident NIC/CrownNet Menu 4-16 Installation Menu ... 4-21 Introduction ... 5-2 Notes on Installing Printer Description Files ... 5-2 Adobe Illustrator 5-2 Adobe Photoshop 5-3 PageMaker 5-3 Aldus Persuasion 5-4 CorelDRAW 5-4...
  • Page 6 QuarkXPress 5-5 Other Applications 5-5 Printer Problem Checklist ...5-5 Placing a Service Call ...5-7 Sources of Support ... A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 Internet A-2 QMS Customer Response Center (CRC) A-3 QMS World-wide Offices ... A-4...
  • Page 7    “About the Printer” on page 1-2 “About the Documentation” on page 1-3 “What's Next?” on page 1-9...
  • Page 8  32 ppm (pages-per-minute) for 3260 and 40 ppm for 4032  2 500-sheet letter/A4 media trays  50-sheet multipurpose tray  PostScript Level 2, HP PCL 5e, HP-GL, and Line printer emulations  Centronics/IEEE 1284 parallel, RS-232C serial, and QMS CrownNet Ethernet (EtherTalk, LAN Manager/LAN Server, NetWare, TCP/IP) interfaces...
  • Page 9 This section gives you an idea of how we’ve orga- nized information and which documents you’ll probably refer to the most. This manual can be used for the QMS 3260 Print System or the QMS 4032 Print System. Either printer is referred to as QMS 3260/4032 Print System.
  • Page 10 Refer to this manual for complete setup information on the QMS CrownNet Ethernet and QMS CrownNet Token-Ring interfaces. Refer to this manual when configuring the printer’s QMS CrownNet Ethernet or optional QMS CrownNet Token- Ring interface and when using the QMS CrownAdmin...
  • Page 11 QMS Crown Document Option Commands Software (Adobe Acrobat Utilities PDF format) CD-ROM Several other documents are also helpful when using your printer: PostScript Reference Manuals QMS Imageserver Option Installation Guide and QMS Imageserver Option User’s Guide Other Reference Sources The manuals included on the QMS 3260/4032 Print System Documentation and QMS Software Utilities CD-ROMs are in Adobe Acrobat PDF format.
  • Page 12 Your PDF-formatted manuals will empower you to take full advantage of all the capabilities of your printer. When you use Acrobat to view your manuals, keep the following tips in mind for using some of the navigation features built into Acrobat and your manuals.
  • Page 13 Accessories at 1 (800) 523-2696 for purchase information. Elsewhere, refer to appendix A‚ “QMS Customer Support.” In addition, many applications, utilities, and printer drivers on the QMS Software Utili- ties CD-ROM are available on alternate media. Contact your QMS vendor for media availability and purchase information.

  • Page 14: Introduction

    Guides you in selecting a location for your printer and explains how to unpack and set up your printer. Explains how to connect the printer to a PC using either the parallel or serial port, how to connect to an Ethernet network.
  • Page 15 ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte. Chapter 2, “Setting Up Your Printer,” explains how to find a good location for the printer, register the printer, turn the printer on, and print a start-up page.

  • Page 17: Finding A Good Location

    “Finding a Good Location” on page 2-2 “Checking Shipment Contents” on page 2-5 “Registering the Printer” on page 2-6 “Getting Acquainted with Your Printer” on page 2-7 “Installing Consumables and Options” on page 2-9 “Printing a Start-up Page” on page 2-9...
  • Page 18 This chapter explains how to set up your printer for the first time. It includes informa- tion on finding a good location for the printer, unpacking and checking the shipment contents, installing consumables (toner cartridge), loading the media cassettes, turn- ing the printer on, and printing a start-up page.
  • Page 19 42"/106 cm 14"/36.4 cm 8"/20 cm 8"/20 cm 18"/46 cm 43"/108.4 cm 42"/106 cm 8"/20 cm 18"/46 cm 25"/63 cm 39"/100 cm 81"/206.9 cm...
  • Page 20 Your printer requires a properly grounded AC outlet with a rated line voltage of 100 V, 120 V, or 220-240 V. The line voltage must remain within ±10 percent of the rated voltage for proper operation of the printer. The amperage capacity of the electrical outlet must be at least 1.2 times that used by the printer.
  • Page 21 Make sure that all items are included in your shipment before setting up your printer. If any items are missing or damaged, contact your shipping company or your QMS ven- dor. See appendix A, “QMS Customer Support,” for product sales and support infor- mation.
  • Page 22 If you need alternate media for your printer documentation, contact your QMS vendor for media availability and purchase information. (See appendix A, “QMS Customer Support,” for sales and support locations and telephone numbers.) You can register your printer through our World-Wide Web site, http://www.qms.com/support/prodreg.
  • Page 23 Before installing the consumables and operating the printer, you should become famil- iar with the components and areas of your printer.
  • Page 24 Face-Up Tray Duplexer High-Capacity Input Feeder (HCIF) HCIF      High-Capacity Output Stacker (HCOS)
  • Page 25 Follow the instructions in the Quick Setup Guide included with your printer shipment to install the toner cartridge and paper. Use the Quick Setup Guide - Options to install options included with your shipment. » Note: Remember to turn off the printer before you install an option.
  • Page 26 Now that you’ve set up your printer and installed any options included, refer the follow- ing chapter to connect it either directly to a computer or to a network: Chapter 3, “Printer to Host Connections”     ...

  • Page 27: Connecting To An Ethernet Network

         “Making a Parallel Connection” on page 3-2 “Making a Serial Connection” on page 3-4 “Connecting to an Ethernet Network” on page 3-5 “Drivers and Utilities” on page 3-7 “Macintosh Printing Software” on page 3-17...
  • Page 28 If not, you’ll need to purchase the cables from your QMS vendor or a local computer store. To connect your printer to a single computer, you need a parallel cable with a 36-pin male and a 25-pin male connector.
  • Page 29 A start-up page should print. If it doesn’t, refer to chapter 5, “Troubleshooting Printer Problems,” of the Operation manual. Test the communication between the printer and the computer. You can do this by sending a file from one of your applications, or refer to chapter 5, “Troubleshooting Printer Problems,”...
  • Page 30 QMS vendor or a local computer store. To connect your printer to a single computer, you need a serial cable with either a 9- or 25-pin connector (depending on your computer’s serial port) and a 9- or 25-pin null modem assembly to connect to the serial cable.
  • Page 31 Windows 3.1/Windows 95/98 Windows NT The instructions given in this section are the minimum steps needed to get your printer up and printing. For complete installation information refer to the QMS CrownNet Setup Guide on the QMS Software Utilities CD-ROM . For information on configuring...
  • Page 32 100BaseTX concentrator. Plug in the printer, and turn it If you’re controlling your printer over the network, CrownAdmin is recommended for its ease of use. But it’s not necessary to do this right now. You can install CrownAdmin software after the printer is up and printing.

  • Page 33: Notes On Installing Printer Description Files

    Refer to your application documentation for instruc- tions on sending documents to the printer. However, if you want to be able to use all your printer’s special features, or if you've never printed to a PostScript printer before, we recommend you take a few minutes to...
  • Page 34 Q-FAX or the QMS Customer Support,” explains how to use these QMS information services. System Requirements An IBM or compatible computer with 386 or higher processor A hard disk with at least 1 MB of free space At least 4 MB of RAM...
  • Page 35 CAUTION: If you use (or plan to use) Microsoft Word 7.0, do not use the characters “ on ” (the word “on” with a space before and after it) when prompted to name the printer. Word will not display the printer properties of any printer with these characters in its name.
  • Page 36 Level 2 driver for Windows 95/98. See “Windows 95/98” on page 3-8 for installation instructions. System Requirements An IBM or compatible computer with 386 or higher processor A hard disk with at least 1 MB of free space At least 4 MB of RAM...
  • Page 37 CAUTION: Problems may occur if you install both the QMS PostScript printer driver and a QMS Win95 PPD for the Microsoft PostScript printer driver. If they have the same printer model name (for instance “QMS 3260"), the driver registry entry for one will overwrite the other (even if you have assigned different printer names), and unpredictable behavior will result.
  • Page 38 CAUTION: If you use (or plan to use) Microsoft Word 7.0, do not use the characters “ on ” (the word “on” with a space before and after it) when prompted to name the printer. Word will not display the printer properties of any printer with these characters in its name.
  • Page 39 Output.” This feature decreases the time the file stays out on the network because the data is compressed at the host, transferred to the printer, and then decompressed. However, for users who are not on a network, this feature slows print time via the parallel port.
  • Page 40 System Requirements An IBM or compatible computer with 386 or higher processor A hard disk with at least 25 MB of free space At least 16 MB of RAM (32 MB recommended) Windows NT 4.0 Installation Note: If you want to be able to print to a QMS CrownNet port, the QMS Network Print »...
  • Page 41 15 Remove the CD-ROM, and store it in a safe place. Reinstallation » Note: If a Microsoft Windows NT 4.0 or a QMS Level 2 Windows NT 4.0 printer driver has been previously installed, you must use the following procedure to delete the files before installing a new printer driver.
  • Page 42 Select the driver in the Driver list box. If your printer is not shown in the list of printers that ships with Windows NT, scroll to the bottom of the list and choose Other. You will be prompted for the path of the PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-...
  • Page 43 Select the driver in the Driver list box. If your printer is not shown in the list of printers that ships with Windows NT, scroll to the bottom of the list and choose Other. You will be prompted for the path of the PPD (for example, e:\platform\win_nt\ppd\3x\alpha\QMS3260.ppd or e:\plat-...
  • Page 44 With the Macintosh on, insert the QMS Software Utilities CD-ROM in your Macintosh’s CD-ROM drive. If necessary, double-click the CD-ROM icon to display the CD-ROM contents. Double-click the PLATFORM folder icon to display the folder contents. Double-click the MAC folder icon to display the folder contents. Double-click the INSTALL icon.
  • Page 45 Help button) to access the on-line user’s guide. CrownNet Print Utility on-line help—Contains detailed information on using CrownNet Print Utility. QMS Printer Utility on-line help—Contains information on using the QMS Printer Utility for Macintosh. QMS Crown Remote Console User’s Guide —Explains how to use Remote Con- sole to control printing from a workstation anywhere on the network.

  • Page 46: About The Printer

    Now that you’ve connected your printer to a computer, continue with chapter 4, “Con- trol Panel and Menu Flowcharts,” in this manual to learn about the printer’s control panel keys, indicators, and message window.

  • Page 47: Operating The Control Panel

     ! !   "!#$  “Operating the Control Panel” on page 4-2 “Operator Control Menu” on page 4-14 “Administration/Communications/Resident NIC/CrownNet Menu” on page 4-16 “Installation Menu” on page 4-21...

  • Page 48: Message Window

    The control panel, located on the front of the printer, allows you to direct the printer’s operation. In addition, it displays the current status of the printer, including any condi- tion that needs your attention. 4 indicators provide printer status information...
  • Page 49 Online button on the control panel will not take effect until the console puts the printer back on line. » Note: You must take the printer off line before using all The Print Statistics button allows you to print a special page that shows the statistics of printer supplies like toner and paper.
  • Page 50 The Cancel button allows you to cancel one or more print jobs. You can use this button while the printer is on line The Menu button provides access to the configuration menu.

  • Page 51: Control Panel Buttons

    English, French, German, Spanish English Default The printer must be restarted for changes to this menu to take effect. You can Notes either let the printer restart automatically after you save the change and exit from the configuration menu, or you can wait for the change to take effect the next time you manually turn on the printer.
  • Page 52 Press this button Online Menu The printer must be off line and idle before you can access the configuration menu. Once you access the configuration menu, you use the control panel buttons to move through the menu. Use the following buttons: Press this button to...
  • Page 53 (Menu). You are prompted to save your change(s). Next Advance to the Save Changes?/Yes option. Select Select YES. The printer finishes printing any print jobs in process, saves your change, and returns to idle. CONFIGURATION OPERATOR CONTROL CONFIGURATION...
  • Page 54 Press the Menu button to cancel any changes to the character information. If the current character information is longer than the value that you need to enter, replace each extra character with a space. The printer interprets a space at the end of character information as a blank.

  • Page 55: Scaling Percent

    To change the HP-GL emulation scaling percent, press the control panel buttons in the order shown in the following table. The printer responds by displaying a status message or configuration menu in the message window. An underline indicates the current input character in the message window.
  • Page 56 (Menu). You are prompted to save your change(s). Next Advance to the Save Changes?/Yes option. Select Select Yes. The printer finishes printing any print jobs in process, saves your change, and returns to idle. The message window reads... SCALING PERCENT...

  • Page 57: Save Changes

    Before the printer can accept print jobs with configuration changes, the changes must be saved. To save your configuration changes, press the control panel buttons in the order shown in the following table. The printer responds by displaying a status message in the message window. Press this button to...
  • Page 58 To cancel your configuration changes, press the control panel buttons in the order shown in the following table. The printer responds by displaying a status message in the message window. Press this button to...

  • Page 59: Operator Control Menu

    Use this chapter as a quick reference for understanding and navigating the printer’s configuration menu. The following menu charts are provided:     Operator Control menu on page 4-14     Administration menu on page 4-14...
  • Page 60 Administration Operator Control Copies 001-999 Duplex* Off, On, Tumble Output Finishing* Staple Position Chain Outputbins Offset Stacking Off, On Collation Off, On Orientation Portrait, Landscape Multipurpose/ Inputbin Envelope Feeder* Upper Outputbin Face-Up* Face-up Order* Reverse, Normal Chain Inputbins Off, On, On Any Multipurpose Chain Option Upper...

  • Page 61: Operator Control

    Administration Installation* Timeouts Communications Serial Parallel ESP Default PostScript Emulations PCL 5e HP-GL LinePrinter Calibration Page Header Page Special Pages Header Inputbin Trailer Page Do Start Page Do Sys Start Startup Options Do Error Handler Quick Config Manual Config** Memory Enable Disk Swap** Image Alignment Default Paper...
  • Page 62 Optional NIC* Emulation Mode CrownNet Common EtherTalk Config Spooling Page Address Address On Input Idle On Idle Idle Administration Communications Resident NIC Min K Spool Def Job Prio LAN Manager NetWare Ring Factory Ethernet Soft Speed** Reset Reset Speed Auto 4 Mbps 10 Mb H/D 16 Mbps...
  • Page 63 Optional NIC* Common EtherTalk Protocol Network Ident LaserWriter Disabled QMS RC Res Enabled HP Zoner Res Idle Administration Communications Resident NIC CrownNet LAN Manager NetWare Connection Zone Name Conventional Zone Part 1 Spooling Zone Part 2 Both Default TCP/IP *Optional...
  • Page 64 Optional NIC* Common EtherTalk Protocol Disabled Enabled Idle Administration Communications Resident NIC CrownNet LAN Manager NetWare Printer Name Default TCP/IP *Optional...
  • Page 65 PServer Context 3 Idle Administration Communications Resident NIC CrownNet LAN Manager NetWare Printer Name R/N Printer #1- 8 Printer Name 1 Printer Slot # Printer Name 2 PServer Name 1 Printer Name 3 PServer Name 2 Default PServer Name 3...
  • Page 66 Optional NIC* Common EtherTalk Disabled Accnting/Rev Protocol Enabled Chan Internet Address Accnting Timeout Subnet Mask Port Assignment Default Router Banner Remove Passwords BOOTP Remove Enable Hosts RARP Enable Secure Files Idle Administration Communications Resident NIC CrownNet LAN Manager NetWare Disabled Enabled Internet Community...
  • Page 67 Idle Operator Control Administration Installation* Operator Passwrd (Enter password) Use Operator Pwd Off, On Admin Password (Enter password) Use Admin Pwd Off, On *Optional...

  • Page 69: Printer Problem Checklist

    % &!$   “Notes on Installing Printer Description Files” on page 5-2 “Printer Problem Checklist” on page 5-5 “Placing a Service Call” on page 5-7...

  • Page 70: Installing A Postscript Printer Driver

    For best output quality and accurate screening, install the QMS-developed Windows driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the following to change the default resolution:...

  • Page 71: Adobe Illustrator

    Go to Output Resolution and enter the resolution. For best output quality and accurate screening, install the QMS-developed Windows driver as described in chapter 3, “Installing a PostScript Printer Driver.” Then do the following: From Page Setup dialog box of the Photoshop application, select Screens.
  • Page 72 Note: Keep in mind that many of the QMS Level 2 Windows driver features are not available from within PageMaker using the Microsoft Windows Driver. WPD files for QMS printer are included in the /WPDS/QMS subdirectory on the Win- dows driver disk so that support for the QMS 3260/4032 can be added to any WIN- DOWS 3.0 PostScript driver.
  • Page 73 QuarkXPress directory on your PC. Restart QuarkXPress. Check the Page Setup menu to verify that your printer is in the list of available printers. The scaling factor set in the driver is independent of any scaling factor set in an appli- cation.
  • Page 74 Is the printer receiving data from the computer? If the Data indicator blinks after a file is sent, the printer is receiving the data. If not, check the following: Is the printer on line? The online indicator should be on and the message win- dow should display IDLE.
  • Page 75 Reconfigure the port to the specific printer emulation of the file you are trying to print. See chapter 2, “Printer Configuration,” in the Reference manual for instructions. If a PostScript file prints PostScript statements while the printer is in ESP mode, increase the ESP timeout.
  • Page 76 What is the firmware revision number for your printer? (It is listed on both the status and startup pages.) 10 If you can print, have a status page available. Your service representative needs to know these things prior to helping you.

  • Page 77: Sources Of Support

        “Sources of Support” on page A-2 “QMS World-wide Offices” on page A-4...
  • Page 78 Several sources of help and information are available, depending on the type of help you need. Your local vendor (the one from whom you bought the printer) may be best equipped to help you. Your vendor has specially trained service technicians available to answer questions, and the equipment to analyze your printer problems.
  • Page 79  The application and version you’re using  The emulation you’re using  Your printer firmware version (listed on the status/start-up pages)  A status page, if you can print one Fax—You can fax questions to the CRC at (334) 633-3716 (US). Provide the same information as listed above, and indicate whether you would like a faxed or a phoned reply.
  • Page 80 General Contact 1 (334) 633-4300 Fax 1 (334) 633-4866 Email info@qms.com Internet http://www.qms.com Information on QMS products, supplies, and accessories, and on the authorized QMS remarketer or service provider nearest you 1 (800) 523-2696 Customer Response Center (CRC) Technical Assistance 1 (334) 633-4500 Fax 1 (334) 633-3716 Internet http://www.qms.com...
  • Page 81 General Contact (+81)-3 3779-9600 Fax (+81)-3 3779-9650 Internet http://www.qmsj.co.jp  Anitech Sydney Business & Tech. Centre 52/2 Railway Parade 2141 Lidcombe NSW Australia (+61) 2–9901 3235 Fax (+61) 2–9901 3273 Internet http://www.qmsaus.com.au/    Planetenbaan 60 ‘Corner Plaza’ 3606 AK Maarssen Belgium, Netherlands, The Netherlands and all unlisted coun-...
  • Page 82    Sweden, Finland, Norway, and Denmark    United Kingdom and Ireland Arenavägen 41, 6th floor 121 77 Johanneshov Sweden (+46) 8–600 01 30 Fax (+46) 8–600 01 33 Saskay House Unit 24 Sunninghill Business Park Peltier Road, Sunninghill, Johannesburg Republic of South Africa (+27) 11–807 6957 Fax (+27) 11–807 6960...
  • Page 83 ' 10BaseT/100BaseTX 3-5 Acrobat 1-5, 1-9 Reader 1-6 Using 1-6 Administration menu 4-15 Adobe Acrobat 1-5, 1-9 Illustrator 5-2 PageMaker 5-3 Photoshop 5-3 Aldus PageMaker 5-3 Persuasion 5-4 Application Notes, QMS 3-8 PC 3-8 Buttons Control panel 4-3 Cabling 10BaseT/100BaseTX 3-5 Ethernet 3-5 Network 3-5 Parallel 3-2...

  • Page 84: Location Requirements

    English, setting language 4-5 French, setting language 4-5 German, setting language 4-5 Illustrator 5-2 Indicators Control panel 4-3 Installation Printer description files, PC 5-2 Printer options 2-9 Installation menu 4-21 Interface Parallel connection 3-2 Serial connection 3-4 Interface configuration Control panel 3-6...

  • Page 85: Typographic Conventions

    Location requirements 2-2 Message window 4-2 Overview 2-7 Power requirements 2-4 Problem checklist 5-5 Registration 2-6 Troubleshooting setup 5-2 Printer description files, PC 5-2 Printer driver See Driver Problem See Troubleshooting Q-FAX 3-8, A-2 Contact A-4 Customer Response Center (CRC) A-3, A-4...

  • Page 86: Shipment Contents

    United States A-4 World-wide A-4 Technical support, QMS A-3 Troubleshooting Checklist, problem 5-5 ESP mode 5-6 Printer is printing codes 5-6 Printer problem checklist 5-5 Printer will not print 5-6 Service call, placing 5-7 Setup 5-2 Typographic conventions, manual 1-8...

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