Problem Solving - Eureka 4870 Series Owner's Manual

PROBLEM SOLVtNG
° Call I-8oo-438-7352 for replacement of broken or missing items.
NOTE: Turn off the switch and unplug the ebctrical cord before servicing.
CAUSE
E_ Electric Plug [_
D
D
[_ Thermal Cut Off [_
[_ Disposable Dust Bag [_
and Filter(s)
[7 Belt [_
[_ Brush Roll [_
[_ Hose [_
[_ Brush Roll Control [_
E_ Cleaner Height Setting [_
[_ Disposable Dust Bag [_
and Filters
D
[_ Hose [_
D
[_ Hose/Floor Selector [_
D
E_ Light Bulb Eli
[_ Brush Roll [_
E_ Belt Eli
[_ Cleaner Height Setting [_
PROBLEM SOLUTION
Motor will not start. Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Refer to page 8. Motor suddenly stops.
Does not clean the carpet or
floor.
No suction at the end of the
hose,
Change the bag. Hint: If picking up fine dust, the bag
may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag
and filter(s). Make sure the dust bag is installed properly.
Make sure bag cover is installed properly.
Replace a cut, or out of shape belt.
Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Remove any clogs from the hose that restrict the airflow.
For carpet cleaning make sure brush roll control lever is
in carpet position and the hose/floor selector is on floor
selection,
For hard floor cleaning, make sure brush roll control is in
hard floor position and hose/floor selector is on floor
selection,
Change the bag. Hint: If picking up fine dust, the bag
may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag.
Check the filters and clean or replace if necessary.
Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose. (See pages 10-11 )
[_ Cleaner Height Setting
E_ No paper bag.
[3
D
Remove any clogs from the clear tubes that restrict the
airflow. Check hose/floor selector setting.
For above floor cleaning, make sure hose/floor selector
is on hose.
Headlight not working. Replace light bulb.
Noise from the brush roll area. Remove base plate and clean debris from the brush roll
area.
Replace a cut or out of shape belt.
Cleaner is hard to push. Turn adjustment knob to a higher position. Hint: Put
handle in operating position. Tilt the cleaner back to raise
the front wheels off floor. Then turn the knob.
[_ Belt [_ Replace a cut or out of shape belt.
E_ Brush Ro!l On/Off Eli Flip brush roll control lever to carpet position.
Brush rail will not turn. F_,,"Belt [_ Replace cut or out of shape belt.
E_ Brush Roll On/Off Eli Flip brush roll control lever to carpet position.
NOTE: Brush roll is not supposed to turn while the
vacuum is in the upright position.
Dirt Alert red light will not go off. E_ New carpet fibers. Eli Over time loose new carpet fibers will diminish and will not
trip the dirt alert sensors.
Dirt Alert red light will not come on E_ Dirt sensor is not working. Eli Call 1-800-282-2886 8 a.m. to 7:30 p.m,, (CST),
Monday - Friday and 10 a.m. - 6:30 p.m. (CST) Saturday
for the nearest authorized Eureka service center,
Cleaning height knob will not Hint: Put handle in operating position. Tilt the cleaner
turn. back to raise the front wheels off floor. Then turn the knob.
Bag cover will not shut or close. A paper bag must be properly installed for the bag cover
to close.
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