Eureka NEN170 Series Manual

Where to find important product information

We suggest you record the model, type and serial numbers. They are located on the bottom of your cleaner. For prompt and complete service information, always refer to these numbers when inquiring about service.

It is also important to keep your receipt as proof of date of purchase.

Registration: To register your product visit www.eureka.com and click on the 'Register Your Product' link in the top right corner.
Inspection: Carefully unpack and inspect your new Eureka vacuum cleaner for shipping damage. Each unit is tested and thoroughly inspected before shipping. For instructions regarding any shipping damage, call Eureka Customer Service HELPLINE 1-800-282-2886 immediately.

How to identify parts of your product

How to assemble your device

1. Attach the hose by pressing the end down into the suction port.
   
2. Connect the telescopic metal wand to the hose
   Attach the telescoping wand to the hose at the bend by pushing the two components together and twisting until hearing an audible click.
   
3. Attach the floor nozzle or attachments
   Attach the floor nozzle to the end of the telescopic metal wand and twist into position when hearing an audible click.
   When using accessories, remove the nozzle and telescopic metal wand, attach the desired accessory to the hose by inserting it.
   
   

How to use your device

Always switch off the vacuum cleaner before connecting or disconnecting the hose/attachments or removing and emptying the dust bag.

Operation

Turn on the machine:
Pull the power cord out of the vacuum cleaner and stop when you see the yellow mark. Make sure the red mark is not visible or you have pulled too far. Insert the plug of cord into the power socket which conform to that on the label for power supply, and press the On/Off switch pedal, the machine could start working.

Cord rewind:
When done cleaning, turn off the power, pull the plug out of the electrical socket, and then push the rewind button until the cord is completely retracted.

Switching between carpet & hard floor

There is a switch located on the floor nozzle that can be pressed with your foot to switch between floor modes. The symbols shown below correspond to the type of floor the setting is for.
Position 1: Bristles extended for hard floor
Position 2: Bristles retracted for carpet

How to maintain your device

Unplug from electrical outlet before maintenance.

Changing the dust bag

When the dust bag full indicator turns red, it is time to replace the existing bag with a new one. Open the dust bag compartment by lifting the cover and remove the old dust bag, insert the new dust bag and snap it in place.

Cleaning and Maintaining the Filters

Filter sponge

1. Open the dust bag compartment by lifting the cover.
2. Pull out the dust bag and you will see inlet sponge filter.
   
3. Separate the filter sponge from the machine.
   
4. Rinse the filter in lukewarm water and allow it to dry. Never wash the filter in a washing machine. Do not use a hair dryer or similar device to dry it.
5. Reinsert the clean filter when it is completely dry. You may also replace the filter with a new one.

HEPA exhaust filter

1. Remove the exhaust filter door.
   
2. Remove the current filter from the holder and rinse the filter in lukewarm water. Allow it to air dry for 24 hours before placing it back into the holder.
   
3. Close the filter door.

Problem solving

Make sure vacuum is turned off and power cord is unplugged.

NOTICE: Thermal cut-off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating.
If the vacuum suddenly shuts off, proceed as follows:

1. Push the power switch to off and unplug the vacuum
2. Check the vacuum for a possible source of overheating such as a full dust bag, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.
3. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka Customer Service HELPLINE at 1-800-282-2886.

Connecting to an electrical socket
Please check that the voltage indicated on the product corresponds with your supply voltage.

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, EUREKA is happy to be of service.
Contact us directly at
Eureka Customer Service Helpline
1-800-282-2886

Accessories and replacement parts

Order genuine Eureka accessories and replacement parts
Visit www.eureka.com or call 1-800-282-2886

IMPORTANT SAFEGUARDS

When using an electrical appliance, basic precautions should always be followed, including the following:
READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM CLEANER

To reduce the risk of fire, electric shock, or injury:

• Do not use outdoors or on wet surfaces.
• Do not leave vacuum cleaner when plugged in. Turn off the switch and unplug the electrical cord when not in use and before servicing.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer's recommended attachments.
• Do not use with damaged cord or plug. If vacuum cleaner is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call the Eureka Customer Service HELPLINE at 1-800-282-2886.
• Do not pull or carry by cord. Do not use cord as a handle. Do not close a door on cord or pull cord around sharp edges or corners. Do not run vacuum cleaner over cord. Keep cord away from heated surfaces.
• Do not use extension cords or outlets with inadequate current carrying capacity.
• Turn off all controls before unplugging.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or vacuum cleaner with wet hands.
• Do not put any objects into openings. Do not use with any openings blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
• This vacuum cleaner creates suction. Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Use extra care when cleaning stairs.
• Do not pick up anything that is burning or smoking such as cigarettes, matches, or hot ashes.
• Do not use without dust cup, filter, and pre-motor filter in place.
• Do not use to pick up flammable or combustible liquids such as gasoline, or use in areas where they may be present.
• Store your vacuum cleaner indoors in a cool, dry area.
• Keep your work area well lighted.
• Unplug electrical appliances before vacuuming them.

SAVE THESE INSTRUCTIONS

To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully into the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install the proper outlet. Do not change the plug in any way.

Thermal Cut Off
This vacuum cleaner has a special thermostat that protects the cleaner in case of motor overheating. If the cleaner suddenly shuts off, push the on/off switch off (0) and unplug the cleaner. Check the cleaner for a possible source of overheating such as a full dust bag, a blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the cleaner. After the 30 minute period, plug the cleaner back in and push the on/off switch on (l).

Do Not Oil the motor at any time. The bearings are permanently lubricated and sealed.

The Eureka three-year limited warranty

Obtaining warranty service:
To obtain warranty service you must contact the Eureka Service Team, toll free, at 1-800-282-2886 or email customerserviceusa@midea.com, to discuss the warranty claim and procedures to be followed. All warranty claims must include submission of proof-of-purchase documentation. For additional information, you may also visit www.eureka.com.

Midea America Corp.
300 Kimball Ave
Parsippany, NJ 07054
USA

If you have questions about your new vacuum, please contact our customer service HELPLINE at 1-800-282-2886. We're here to help!
www.eureka.com

Documents / Resources

References

• Eureka US Official Website | We work hard to make cleaning easy. - Eureka

Download manual

Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.

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