Xerox Docucolor 12 User Manual page 96

Problem
Excessive paper curl
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Load Paper in Tray 6
message is displayed.
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PROBLEM SOLVING
Paper curl may be a result of:
• The mass of dry ink (toner) coverage on the copy - the greater the toner
mass, the greater the paper curl.
• The paper weight.
• The humidity conditions at the printer.
You can sometimes minimize curl problems by flipping the paper over in the
tray and sending the prints again. If excessive curl is still present, use a
heavier paper.
Ensure the paper matches the type defined for the Paper Tray.
When no Mailbox is present, the Offset Catch Tray can hold up to 250 sheets
of 20 lb (75 gsm) paper. Empty the catch tray when output approaches this
limit to ensure continuous production.
The Mailbox Offset Catch Tray has a capacity of 500 sheets of 20 lb (75 gsm)
paper. Remove the output when it approached this limit to ensure continuous
production.
Printing high density background areas or documents with alternating high
and low density areas results in more curl. Attempt to reduce the amount of
curl by adjusting the image in the DFE quality controls to reduce the amount
of dry ink on the prints.
Place the printer and paper in a room with air conditioning and low humidity to
minimize the moisture in the environment.
Attempt to print on thicker paper or on paper stock that is less sensitive to
moisture.
Check that paper is loaded correctly and the paper size guide is properly set.
Ensure that paper is not loaded over the maximum fill line.
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Suggested Solution
DOCUCOLOR 12 PRINTER USER GUIDE