Resolving Processor Problems - Xerox Docucolor 12 User Manual

Problem
Transparencies
2
Transparencies are too
oily
11 x 17 inch (A3) trans-
parencies jam when exit-
ing the printer to the
Output Tray
3
Multiple sheets feed from
the paper trays
4
Multiple sheets feed from
Paper Tray 5
5
Sheets will not feed from
the Paper Tray 5
5
6
7
PROBLEM SOLVING

Resolving Processor problems

Use transparencies with a painted or removable white stripe. Load them with
stripe down, as the lead edge of the sheet in Paper Tray 5.
Load the transparencies by following the instructions in Chapter 3.
Refer to the Recommended Materials List and the Color Materials Usage
Guide for more information about transparencies.
Remove each copy of 11 x 17 inch (A3) transparencies from the Output Tray
before subsequent prints exit the printer.
Do not fill the paper trays above the MAX fill line indicator. Tray 1 holds
approximately 500 sheets of 20 lb. (75 gsm) paper. Trays 2, 3, and 4 hold
approximately 550 sheets of 20 lb (75 gsm) paper.
Remove the paper from the tray and fan the sheets to separate the joined
sheets.
Predrilled sheets may stick together at the holes. Remove the paper from the
tray and fan the sheets to separate the joined sheets.
Paper and transparencies may stick together if environmental conditions are
too dry and cause excessive static. Increase the humidity level in the printer
room to minimize static.
Do not overload Paper Tray 5.
Gently fan transparencies to separate the sheets before you load them into
Paper Tray 5. If multiple sheet feeding continues, feed the transparencies one
at a time from Paper Tray 5.
Ensure that the height of the stack does not exceed the MAX fill line.
Check that the paper guide is not too tight. The paper guide should be
adjusted to be just snug against the paper stack.
Suggested Solution
5–14 DOCUCOLOR 12 PRINTER USER GUIDE