1
Note the area of the jam behind the Right Door
displayed on the Touch Screen.
2
2
If there is a Mailbox, push down on the release
lever, and push the Mailbox away from the printer.
3
3
Open the Right Door.
4
5
4
Remove all paper that is visible in the area.
5
Close the Right Door.
5
6
If there is a Mailbox, push the Mailbox back into
6
place.
7
PROBLEM SOLVING
Paper jam behind the Right Door
Figure 6: The printer Mailbox release lever
Figure 7: Opening the Right Door
5–6
DOCUCOLOR 12 PRINTER USER GUIDE