Xerox DocuPrint C2535 A User Manual page 71

Symptom
Ink smears when rubbed
Black pages
Blank pages
Hair-like marks appear in or
around black half-tone printing
Shadows appear around areas
of dense black printing
Color around the edge of
printing is incorrect
Colored dots are printed at
regular intervals
(about 30 mm)
The paper is damp. Replace the paper.
Refer to
• "3.1 About Paper" (P. 36)
The paper is outside the recommended specification range. Replace the paper with a
recommend size and type, and confirm that your print driver settings are correct.
Refer to
• "3.1 About Paper" (P. 36)
The fuser unit is old or damaged. Contact our Customer Support Center or your dealers
for assistance.
The drum cartridge is old or damaged. Replace the drum cartridge.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
The high-voltage supply is defective. Contact our Customer Support Center or your
dealers for assistance.
Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan
it, and reinsert it.
The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum
cartridge or transfer roll cartridge.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
• "Replacing the Transfer Roll Cartridge" (P. 84)
The high-voltage supply is defective. Contact our Customer Support Center or your
dealers for assistance.
The paper was left unwrapped for a long time (especially in a dry environment).
Replace the paper.
Refer to
• "3.1 About Paper" (P. 36)
The paper is outside the recommended specification range. Replace the paper with a
recommend size and type, and confirm that your print driver settings are correct.
Refer to
• "3.1 About Paper" (P. 36)
The transfer roll cartridge is old or damaged. Replace the transfer roll cartridge.
Refer to
• "Replacing the Transfer Roll Cartridge" (P. 84)
The color registration is incorrect. Adjust the color registration.
Refer to
• Quick Reference Guide Adjusting Color Registration
The drum cartridge is dirty. Clean the drum cartridge.
Refer to
• "Cleaning the Drum Cartridge" (P. 99)
Reason/Action
5.3 Problems With the Print Quality
71