Problems With The Print Quality - Xerox DocuPrint C2535 A User Manual

5.3

Problems With the Print Quality

When the print quality is poor, select the closest symptom from the following table to rectify
the problem.
If the print quality does not improve after carrying out the appropriate action, contact our
Customer Support Center or your dealers.
Symptom
Faded printouts
Stray black dots or white areas
(drop outs)
Vertical black or color streaks
Recurring smudges
70
5 Troubleshooting
The paper is outside the recommended specification range. Replace the media with a
recommend size and type, and confirm that your print driver settings are correct.
Refer to
• "3.1 About Paper" (P. 36)
The paper is damp. Replace the paper.
Refer to
• "3.1 About Paper" (P. 36)
The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum
cartridge or transfer roll cartridge.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
• "Replacing the Transfer Roll Cartridge" (P. 84)
The high-voltage supply is defective. Contact our Customer Support Center or your
dealers for assistance.
The paper is outside the recommended specification range. Replace the paper with a
recommend size and type, and confirm that your print driver settings are correct.
Refer to
• "3.1 About Paper" (P. 36)
The drum cartridge or transfer roll cartridge is old or damaged. Replace the drum
cartridge or transfer roll cartridge.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
• "Replacing the Transfer Roll Cartridge" (P. 84)
The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged. Check the
condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as
necessary. For information about replacing of the fuser unit, contact our Customer
Support Center or your dealers.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
• "Replacing the Transfer Roll Cartridge" (P. 84)
Dirt in the paper path. Print several blank sheets.
The drum cartridge, transfer roll cartridge, or fuser unit is old or damaged. Check the
condition of the drum cartridge, transfer roll cartridge and fuser unit, and replace as
necessary. For information about replacing of the fuser unit, contact our Customer
Support Center or your dealers.
Refer to
• "Replacing the Drum Cartridge" (P. 81)
• "Replacing the Transfer Roll Cartridge" (P. 84)
Reason/Action