Xerox Phaser 3320DN User Manual page 111

Condition
Solid Black pages • The print cartridge may not be installed properly. Remove the cartridge and reinsert
• The print cartridge may be defective. Remove the print cartridge and install a new
A
• The machine may require repair. Contact a service representative.
Loose toner • Clean the inside of the machine. (See
• Check the paper type and quality. (See
• Remove the print cartridge and install a new one. (See
• The machine may require repair. Contact a service representative.
Character Voids Character voids are white areas within parts of characters that should be solid black:
• If you are using transparencies, try another type of transparency. Because of the
A
• You may be printing on the wrong surface of the paper. Remove the paper and turn
• The paper may not meet paper specifications. (See
Horizontal stripes If horizontally aligned black lines, stripes, streaks or smears appear:
• The print cartridge may not be installed properly. Remove the cartridge and reinsert
A a B b C
A a B b C
• The print cartridge may be defective. Remove the print cartridge and install a new
A a B b C
A a B b C
• If the problem persists, the machine may require repair. Contact a service
A a B b C
it.
one. (See Replacing the Print Cartridge
on page 89.)
composition of transparencies, some character voids are normal.
it around.
page 119.)
it.
one. (See Replacing the Print Cartridge
representative.
Suggested Solutions
on page 89.)
Internal Areas on page 91.)
Media Guidelines
Media Specifications
on page 89.)
Xerox Phaser 3320DN/3320DNI
Troubleshooting
on page 71.)
Replacing the Print Cartridge
on
User Guide
111