Xerox DocuPrint C3055 User Manual page 145

Symptom
Output is partially blanked-out.
Vertical white streaks appear
on output.
White patches appear on output.
Toner scatters around images.
Images are bluish.
Texts are smeared.
The paper is not appropriate for the printer. Load appropriate paper.
Refer to
• "Supported Paper" (P. 76)
The paper is damp. Load fresh paper.
The drum cartridge or transfer roll cartridge is not installed correctly.
Correctly install the drum cartridge or transfer roll cartridge.
The printer's interior may not be clean. Clean the interior of the printer.
Refer to
• " Cleaning the Interior" (P. 202)
Dew condensation may have formed in the printer.
On the control panel, set the interval that the printer switches to the Sleep mode to
more than one hour, and let the printer stand with its power on. After about an hour, the
condensation disappears due to the heat inside the printer.
If dew condensation forms frequently, set [Non Condensing] to [Enable] on the control
panel.
Refer to
• Sleep mode: "[System Settings]" (P. 113)
• [Non Condensing]: "6.8 Non-condensing Mode" (P. 159)
The drum cartridge or fuser unit is damaged or deteriorated. The drum cartridge or
fuser unit may need replacement depending on its condition. Contact our Customer
Support Center or your dealers.
The image transfer voltage (the [Adjust BTR] setting on the control panel) may not be
set properly.
Adjust the transfer voltage on the control panel.
Refer to
• "7.10 Adjusting the Image Transfer Voltage" (P. 200)
Change the [Paper Type] setting and try printing again. For example, if [Paper Type] is
set to [Plain Paper], try changing it to [Bond Paper] or [Recycled Paper]. If it is set to
[Heavyweight 1], try changing it to [Heavyweight 2].
The paper is not appropriate for the printer. Load appropriate paper.
Refer to
• "Supported Paper" (P. 76)
The paper is damp. Load fresh paper.
Dew condensation may have formed in the printer.
On the control panel, set the interval that the printer switches to the Sleep mode to
more than one hour, and let the printer stand with its power on. After about an hour, the
condensation disappears due to the heat inside the printer.
If dew condensation forms frequently, set [Non Condensing] to [Enable] on the control
panel.
Refer to
• Sleep mode: "[Printer Settings]" (P. 120)
• [Non Condensing]: "6.8 Non-condensing Mode" (P. 159)
Cause/Remedy
6.4 Print Quality Problems
145