Page 1 Version 1.1 November 2021 702P08626 ® Xerox C310 Color Printer User Guide...
Page 2 ® ® ® ® ® ® ® ™ ® ® ® ® ® ® ™ ® ® ® ® ® ® ® ® ® ® ™ ™ ® ® ® ® ® ® ® ™ ® ® ® ® ® ®...
Page 3 Table of Contents 1 Safety ............................9 2 Learn about the Printer......................17 3 Set up, Install, and Configure....................27 ®...
Page 4 4 Secure the Printer........................53 5 Print ............................61 6 Use the Printer Menus ......................69 ®...
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Page 6 7 Maintain the Printer ......................137 8 Troubleshoot a Problem ..................... 155 ®...
Page 7 A Regulatory Information...................... 211 B Recycling and Disposal ....................... 221 ®...
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Page 10 Conventions Note: Warning: Caution: CAUTION—POTENTIAL INJURY: CAUTION—SHOCK HAZARD: CAUTION—HOT SURFACE: CAUTION—TIPPING HAZARD: CAUTION—PINCH HAZARD: CAUTION—MOVING PARTS: CAUTION—ROTATING FAN BLADES: ®...
Page 11: Product Statements
Product Statements CAUTION—POTENTIAL INJURY: CAUTION—POTENTIAL INJURY: CAUTION—POTENTIAL INJURY: CAUTION—POTENTIAL INJURY: CAUTION—SHOCK HAZARD: CAUTION—SHOCK HAZARD: CAUTION—POTENTIAL INJURY: CAUTION—SHOCK HAZARD: CAUTION—SHOCK HAZARD: CAUTION—SHOCK HAZARD: CAUTION—POTENTIAL INJURY: ®...
Page 12 CAUTION—POTENTIAL INJURY: CAUTION—TIPPING HAZARD: CAUTION—TIPPING HAZARD: CAUTION—HOT SURFACE: CAUTION—PINCH HAZARD: CAUTION—ROTATING FAN BLADES: CAUTION—POTENTIAL INJURY: ®...
Page 13 CAUTION—POTENTIAL INJURY: SAVE THESE INSTRUCTIONS. ®...
Page 14: Maintenance Safety
Maintenance Safety CAUTION—POTENTIAL INJURY: CAUTION—HOT SURFACE: ®...
Page 15: Consumable Information
Consumable Information CAUTION—POTENTIAL INJURY: ® ®...
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Page 18: Printer Configurations
Printer Configurations CAUTION—TIPPING HAZARD: CAUTION—TIPPING HAZARD: Note: ®...
Page 19: Using The Control Panel
Using the Control Panel X X e e r r o o x x C C 3 3 1 1 0 0 C C o o l l o o r r P P r r i i n n t t e e r r C C o o n n t t r r o o l l P P a a n n e e l l ®...
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Page 21: Understanding The Status Of The Power Button And Indicator Light
Understanding the Status of the Power Button and Indicator Light Indicator light Printer status Power button light Printer status ®...
Page 22: Paper Support
Paper Support S S u u p p p p o o r r t t e e d d p p a a p p e e r r s s i i z z e e s s Note: Optional 650-sheet duo tray...
Page 23 Optional 650-sheet duo tray Standard Paper size Multipur- 250-sheet 550-sheet 550-sheet Two-sided Manual pose tray tray tray printing dimension feeder feeder Statement Hagaki Universal Universal Universal Universal 9 Envelope 10 Envelope DL Envelope C5 Envelope ®...
Page 24 Optional 650-sheet duo tray Standard Paper size Multipur- 250-sheet 550-sheet 550-sheet Two-sided Manual pose tray tray tray printing dimension feeder feeder B5 Envelope Monarch Other Envelope S S u u p p p p o o r r t t e e d d p p a a p p e e r r t t y y p p e e s s ®...
Page 25 Optional 650-sheet duo tray Standard 250-sheet 550-sheet Multipur- 550-sheet Two-sided Manual Paper type tray tray pose feeder tray printing feeder Plain paper Recycled paper Glossy cardstock Bond Letterhead paper Preprinted paper Colored paper Light paper Heavy paper Rough/ Cotton paper Lightweight cardstock Envelopes...
Page 26 Optional 650-sheet duo tray Standard Multipur- Paper type 250-sheet 550-sheet 550-sheet Two-sided Manual pose and weight tray tray tray printing feeder feeder Light paper Plain paper Heavy paper Card stock Paper Labels Vinyl Labels Envelopes ®...
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Page 28: Selecting A Location For The Printer
Selecting a location for the printer Warning: CAUTION—SHOCK HAZARD: ®...
Page 29: Attaching Cables
Attaching cables CAUTION—SHOCK HAZARD: Warning: Warning: Warning: Use the ®...
Page 30: Setting Up And Using The Home Screen Applications
Setting Up and Using the Home Screen Applications Note: F F i i n n d d i i n n g g t t h h e e I I P P A A d d d d r r e e s s s s o o f f t t h h e e P P r r i i n n t t e e r r U U s s i i n n g g t t h h e e h h o o m m e e s s c c r r e e e e n n Note: Touch...
Page 31 Touch U U s s i i n n g g D D i i s s p p l l a a y y C C u u s s t t o o m m i i z z a a t t i i o o n n C C h h a a n n g g i i n n g g t t h h e e w w a a l l l l p p a a p p e e r r i i m m a a g g e e Change Wallpaper R R u u n n n n i i n n g g a a s s l l i i d d e e s s h h o o w w f f r r o o m m a a f f l l a a s s h h d d r r i i v v e e...
Page 32 M M a a n n a a g g i i n n g g b b o o o o k k m m a a r r k k s s C C r r e e a a t t i i n n g g b b o o o o k k m m a a r r k k s s Bookmark Setup >...
Page 33 Bookmark Setup M M a a n n a a g g i i n n g g c c o o n n t t a a c c t t s s A A d d d d i i n n g g c c o o n n t t a a c c t t s s Address Book Note: A A d d d d i i n n g g g g r r o o u u p p s s...
Page 34 D D e e l l e e t t i i n n g g c c o o n n t t a a c c t t s s o o r r g g r r o o u u p p s s Address Book ®...
Page 35: Setting Up And Using The Accessibility Features
Setting Up and Using the Accessibility Features A A c c t t i i v v a a t t i i n n g g V V o o i i c c e e G G u u i i d d a a n n c c e e N N a a v v i i g g a a t t i i n n g g t t h h e e s s c c r r e e e e n n u u s s i i n n g g g g e e s s t t u u r r e e s s Gesture Function...
Page 36 U U s s i i n n g g t t h h e e k k e e y y b b o o a a r r d d o o n n t t h h e e d d i i s s p p l l a a y y Backspace Shift + Tab E E n n a a b b l l i i n n g g s s p p o o k k e e n n p p a a s s s s w w o o r r d d s s o o r r p p e e r r s s o o n n a a l l i i d d e e n n t t i i f f i i c c a a t t i i o o n n...
Page 37: Loading Paper And Specialty Media
Loading Paper and Specialty Media S S e e t t t t i i n n g g t t h h e e P P a a p p e e r r S S i i z z e e a a n n d d T T y y p p e e Settings >...
Page 38 Note: ®...
Page 39 L L o o a a d d i i n n g g t t h h e e m m u u l l t t i i p p u u r r p p o o s s e e f f e e e e d d e e r r Note: ®...
Page 40 Warning: ®...
Page 41 L L o o a a d d i i n n g g t t h h e e m m a a n n u u a a l l f f e e e e d d e e r r ®...
Page 42 Warning: ®...
Page 43 L L i i n n k k i i n n g g t t r r a a y y s s Settings > Paper > Tray Configuration Settings > Device > Maintenance > Configuration Menu > Tray Configuration Automatic Warning: ®...
Page 44 Upgrade and Migrate H H a a r r d d w w a a r r e e A A c c c c e e s s s s i i n n g g t t h h e e c c o o n n t t r r o o l l l l e e r r b b o o a a r r d d CAUTION—SHOCK HAZARD: Warning: ®...
Page 45 CAUTION—POTENTIAL INJURY: I I n n s s t t a a l l l l i i n n g g o o p p t t i i o o n n a a l l t t r r a a y y s s Note: CAUTION—SHOCK HAZARD: CAUTION—POTENTIAL INJURY:...
Page 46 Software and Documentation disc Operating System Requirements Installing the Print Drivers for a Windows Network Printer Software and Documentation disc Setup.exe Xerox Smart Start — Driver Installer (Recommended) Agree Don’t See Your Printer? Quick Install Done Installing the Windows Print Driver .zip File Control Panel Devices and Printers >...
Page 47 Print a test page Finish Installing the Print Drivers for a Windows USB Printer cancel Software and Documentation disc Setup.exe Xerox Smart Start — Driver Installer (Recommended) Agree Quick Install Done Installing the Printer as a Web Service on Devices ®...
Page 48 Installing a WSD Printer Using the Add Device Wizard Start Printers and Scanners Add a Printer or Scanner Next Note: Cancel Close Installing the Drivers and Utilities for MacOS ® ® Continue I Agree Install Install Next Network Printer Icon Continue Continue Set Printer as Default...
Page 49 Printers & Scanners Default Note: Adding the Printer by Specifying the IP Address System Preferences Printers & Scanners Select a driver to use Installing Print Drivers and Utilities for UNIX and Linux U U p p d d a a t t i i n n g g F F i i r r m m w w a a r r e e Settings >...
Page 50 Check for updates > I agree, start update Note: Upload > Start E E x x p p o o r r t t i i n n g g o o r r i i m m p p o o r r t t i i n n g g a a c c o o n n f f i i g g u u r r a a t t i i o o n n f f i i l l e e Export Configuration Import Configuration Apps...
Page 51 Networking C C o o n n n n e e c c t t i i n n g g t t h h e e p p r r i i n n t t e e r r t t o o a a w w i i r r e e l l e e s s s s n n e e t t w w o o r r k k u u s s i i n n g g W W i i - - F F i i P P r r o o t t e e c c t t e e d d S S e e t t u u p p ( ( W W P P S S ) ) U U s s i i n n g g t t h h e e P P u u s s h h B B u u t t t t o o n n m m e e t t h h o o d d Settings Network/Ports Wireless Wi-Fi Protected Setup Start Push Button Method...
Page 52: Printing The Menu Settings Page
Printing the Menu Settings Page Settings Reports Menu Settings Page ®...
Page 53 Note: ®...
Page 54: Locating The Security Slot
Locating the security slot ®...
Page 55: Erasing Printer Memory
Erasing printer memory Settings Device Maintenance Out of Service Erase Sanitize all information on nonvolatile memory ERASE Continue ®...
Page 56: Erasing Printer Hard Disk Memory
Erasing printer hard disk memory Settings Device Maintenance Out of Service Erase Sanitize all information on hard disk ERASE Note: ®...
Page 57: Encrypting The Printer Hard Disk
Encrypting the printer hard disk Settings > Security > Disk Encryption > Start encryption ®...
Page 58: Restoring Factory Default Settings
Restoring factory default settings Settings > Device > Restore Factory Defaults Start ®...
Page 59: Statement Of Volatility
Statement of Volatility Type of memory Description D D i i s s p p o o s s i i n n g g o o f f a a p p r r i i n n t t e e r r h h a a r r d d d d i i s s k k Degaussing Crushing Milling...
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Page 62: Printing From A Computer
Printing from a computer Note: ®...
Page 63: Printing From A Mobile Device
Printing from a mobile device P P r r i i n n t t i i n n g g f f r r o o m m a a m m o o b b i i l l e e d d e e v v i i c c e e u u s s i i n n g g M M o o p p r r i i a a P P r r i i n n t t S S e e r r v v i i c c e e Note: Print...
Page 64: Printing From A Flash Drive
Printing from a flash drive USB Drive Warning: ®...
Page 65: Supported Flash Drives And File Types
Supported flash drives and file types F F l l a a s s h h d d r r i i v v e e s s F F i i l l e e t t y y p p e e s s ®...
Page 66: Configuring Confidential Jobs
Configuring confidential jobs Settings Security Confidential Print Setup ®...
Page 67: Printing Confidential And Other Held Jobs
Printing confidential and other held jobs F F o o r r W W i i n n d d o o w w s s u u s s e e r r s s File Print Properties Preferences Options Setup Print and Hold Use Print and Hold...
Page 68: Printing A Font Sample List
Printing a font sample list Settings Reports Print Print Fonts ®...
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Page 70 Menu Map Device Print Paper USB Drive Network/Ports Security Reports Supplies Plan ®...
Page 71 Device P P r r e e f f e e r r e e n n c c e e s s Description Menu item Display Language Country/Region Run initial setup Displayed information Date and Time Date and Time Paper Sizes Flash Drive Access Screen Timeout...
Page 72 E E c c o o - - M M o o d d e e Description Menu item External VNC Connection R R e e m m o o t t e e O O p p e e r r a a t t o o r r P P a a n n e e l l Description Menu item External VNC Connection...
Page 73 N N o o t t i i f f i i c c a a t t i i o o n n s s — — D D o o N N o o t t U U s s e e Description Menu item Supplies...
Page 74 Description Menu item Yellow Cartridge Imaging Kit Waste Toner Bottle Paper Jam Load Paper ®...
Page 75 Description Menu item Service Errors E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup ®...
Page 76 Description Menu item E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup ®...
Page 77 Description Menu item E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup E-mail Alerts Setup Error Prevention Error Prevention Error Prevention ®...
Page 78 Description Menu item Error Prevention Error Prevention Error Prevention Error Prevention Error Prevention Error Prevention Jam Content Recovery ®...
Page 79 P P o o w w e e r r M M a a n n a a g g e e m m e e n n t t Description Menu item Sleep Mode Profile Timeouts Timeouts Timeouts Eco-Mode Schedule Power Modes ®...
Page 80 R R e e s s t t o o r r e e F F a a c c t t o o r r y y D D e e f f a a u u l l t t s s Description Menu item Restore Settings...
Page 81 Description Menu item Tray Configuration Reports Supply Usage And Counters Supply Usage And Counters Supply Usage And Counters Printer Emulations Printer Emulations Printer Emulations ®...
Page 82 Description Menu item Print Configuration Print Configuration Print Configuration Device Operations Device Operations Device Operations Device Operations Device Operations ®...
Page 83 Description Menu item Device Operations Toner patch sensor setup Toner patch sensor setup Toner patch sensor setup O O u u t t o o f f S S e e r r v v i i c c e e E E r r a a s s e e Description Menu item Out of Service Erase...
Page 84 Description Menu S S i i t t e e M M a a p p Description Menu item www.xerox.com ®...
Page 85 S S o o f f t t w w a a r r e e U U p p d d a a t t e e Description Menu item Status Check Now Remote Services Policies Upload a Software File Browse Upload Reset...
Page 86 R R e e m m o o t t e e S S e e r r v v i i c c e e s s D D a a t t a a U U p p l l o o a a d d Description Menu item Status...
Page 87 Print L L a a y y o o u u t t Description Menu item Sides Flip Style Blank Pages Collate Separator Sheets Separator Sheet Source Pages per Side ®...
Page 88 Description Menu item Pages per Side Ordering Pages per Side Orientation Pages per Side Border Copies Print Area S S e e t t u u p p Description Menu item Printer Language Job Waiting Job Hold Timeout ®...
Page 89 Description Menu item Printer Usage Download Target Resource Save Print All Order Q Q u u a a l l i i t t y y Description Menu item Print Mode Print Resolution ®...
Page 90 Description Menu item Toner Darkness Halftone Color Saver RGB Brightness RGB Contrast RGB Saturation Advanced Imaging Description Menu item Color Balance Color Correction Color Correction Content ®...
Page 91 Description Menu item Color Samples Color Adjust Spot Color Replacement RGB Replacement J J o o b b A A c c c c o o u u n n t t i i n n g g Note: Description Menu item Job Accounting Accounting Log Frequency...
Page 92 Description Menu item Log Action at Near Full Log Action at Full URL to Post Log E-mail Address to Send Logs Log File Prefix ®...
Page 93 X X P P S S Description Menu item Print Error Pages Minimum Line Width P P D D F F Description Menu item Scale to Fit Annotations P P o o s s t t S S c c r r i i p p t t Description Menu item Print PS Error...
Page 94 Description Menu item Font Priority Wait Timeout P P C C L L Description Menu item Font Source Font Name Symbol Set Pitch Orientation Lines per Page ®...
Page 95 Description Menu item PCL5 Minimum Line Width PCLXL Minimum Line Width A4 Width Auto CR after LF Auto LF after CR Tray Renumber Tray Renumber Tray Renumber Print Timeout ®...
Page 96 H H T T M M L L Description Menu item Font Name Font Size Scale Orientation Margin Size Backgrounds I I m m a a g g e e Description Menu item Auto Fit Invert ®...
Page 97 Description Menu item Scaling Orientation ®...
Page 98 Paper T T r r a a y y C C o o n n f f i i g g u u r r a a t t i i o o n n Description Menu item Default Source Paper Size/Type Substitute Size ®...
Page 99 M M e e d d i i a a C C o o n n f f i i g g u u r r a a t t i i o o n n U U n n i i v v e e r r s s a a l l S S e e t t u u p p Description Menu item Units of Measure...
Page 100 M M e e d d i i a a T T y y p p e e s s Description Menu item ®...
Page 101: Usb Drive
USB Drive Note: F F l l a a s s h h D D r r i i v v e e P P r r i i n n t t Description Menu item Number of Copies Paper Source Color Collate Sides...
Page 102 Description Menu item Pages per Side Ordering Pages per Side Orientation Pages per Side Border Separator Sheets Separator Sheet Source Blank Pages ®...
Page 103 Network/Ports N N e e t t w w o o r r k k O O v v e e r r v v i i e e w w Description Menu item Active Adapter Network Status Display Network Status on Printer Speed, Duplex IPv4 All IPv6 Addresses...
Page 104 Description Menu item Wireless Connection Setup Wi-Fi Protected Setup Network Mode Enable Wi-Fi Direct Compatibility ®...
Page 105 Description Menu item Wireless Security Mode WEP Authentication Mode Set WEP Key WPA-PSK Encryption Mode Set Pre-Shared Key WPA2-PSK Encryption Mode 802.1x Encryption Mode Network Address PCL Smartswitch PS Smartswitch ®...
Page 106 Description Menu item NPA Mode Job Buffering Mac Binary PS W W i i - - F F i i D D i i r r e e c c t t Note: Description Menu item Enable Wi-Fi Direct Wi-Fi Direct Name Wi-Fi Direct Password Show Password on Setup Page Preferred Channel Number...
Page 107 A A i i r r P P r r i i n n t t Description Menu item AirPrint Bonjour Name Organization Name Organization Unit Printer Location Printer’s Latitude Printer’s Longitude Printer’s Altitude E E t t h h e e r r n n e e t t Description Menu item Network Speed...
Page 108 Description Menu item PS SmartSwitch Job Buffering Mac Binary PS Energy Efficient Ethernet T T C C P P / / I I P P Note: Description Menu item Set Hostname Domain Name Allow DHCP/BOOTP to update NTP server Zero Configuration Name Enable Auto IP DNS Server Address ®...
Page 109 Description Menu item Backup DNS Server Address Backup DNS Server Address 2 Backup DNS Server Address 3 Domain Search Order Enable DDNS DDNS TTL Default TTL DDNS Refresh Time Enable mDNS WINS Server Address Enable BOOTP Restricted Server List Restricted Server List Options Raw Print Port ®...
Page 110 Description Menu item Outbound Traffic Maximum Speed Enhanced TLS Security S S N N M M P P Note: ®...
Page 111 Description Menu item SNMP Versions 1 and 2c SNMP Version 3 ®...
Page 112 I I P P S S e e c c Note: Description Menu item Enable IPSec Base Configuration IPSec Device Certificate Pre-Shared Key Authenticated Connections Certificate Authenticated Connections 8 8 0 0 2 2 . . 1 1 x x Note: Description Menu item...
Page 113 Description Menu item LPD Timeout LPD Banner Page LPD Trailer Page LPD Carriage Return Conversion H H T T T T P P / / F F T T P P S S e e t t t t i i n n g g s s Note: ®...
Page 114 Description Menu item Proxy Other Settings T T h h i i n n P P r r i i n n t t Description Menu item Enable ThinPrint Port Number ®...
Page 115 Description Menu item Bandwidth (bits/sec) Packet Size (kbytes) U U S S B B Note: Description Menu item PCL SmartSwitch PS SmartSwitch Job Buffering Mac Binary PS Enable USB Port ®...
Page 116 R R e e s s t t r r i i c c t t e e x x t t e e r r n n a a l l n n e e t t w w o o r r k k a a c c c c e e s s s s Description Menu item Restrict external network access...
Page 117 Security Note: ®...
Page 118 L L o o g g i i n n M M e e t t h h o o d d s s M M a a n n a a g g e e P P e e r r m m i i s s s s i i o o n n s s Description Menu item Access Controls...
Page 119 L L o o c c a a l l A A c c c c o o u u n n t t s s description menu item Add User New Group ®...
Page 120 description menu item ®...
Page 121 N N e e t t w w o o r r k k A A c c c c o o u u n n t t s s Description Menu Item Add Login Method Add Login Method ®...
Page 122 Description Menu Item Search Attributes Add Login Method ®...
Page 123 Description Menu Item C C e e r r t t i i f f i i c c a a t t e e M M a a n n a a g g e e m m e e n n t t Description Menu item Configure Certificate Auto Update...
Page 124 S S c c h h e e d d u u l l e e U U S S B B D D e e v v i i c c e e s s Description Menu item Schedule USB Devices Clear Remove Remove...
Page 125 Description Menu item Remote Syslog Method Remote Syslog Facility Severity of Events to Log ®...
Page 126 Description Menu item Remote Syslog Non-Logged Events Admin’s E-mail Address E-mail Log Cleared Alert E-mail Log Wrapped Alert Log Full Behavior E-mail % Full Alert % Full Alert Level E-mail Log Exported Alert E-mail Log Settings Changed Alert Log Line Endings Digitally Sign Exports ®...
Page 127 Description Menu item Clear Log Export Log L L o o g g i i n n R R e e s s t t r r i i c c t t i i o o n n s s Description Menu item Login failures...
Page 128 Description Menu item Repeat Job Expiration Verify Job Expiration Reserve Job Expiration Require All Jobs to be Held Keep duplicate documents D D i i s s k k E E n n c c r r y y p p t t i i o o n n Note: ®...
Page 129 Description Menu item Status Start encryption E E r r a a s s e e T T e e m m p p o o r r a a r r y y D D a a t t a a F F i i l l e e s s Description Menu item Stored in onboard memory...
Page 130 M M i i s s c c e e l l l l a a n n e e o o u u s s Description Menu item Print Permission Security Reset Jumper Minimum Password Length ®...
Page 131 Reports M M e e n n u u S S e e t t t t i i n n g g s s P P a a g g e e Description Menu item Menu Settings Page D D e e v v i i c c e e Description Menu item Device Information...
Page 132 Supplies Plan P P l l a a n n A A c c t t i i v v a a t t i i o o n n Description Menu item P P l l a a n n C C o o n n v v e e r r s s i i o o n n Description Menu item ®...
Page 133: Address Book
Address Book C C o o n n t t a a c c t t s s Description Menu item Add Contact Add Contact None Add New Group Add to Group Add to Group Add New Group Add to Group ®...
Page 134 C C o o n n t t a a c c t t G G r r o o u u p p s s Description Menu item Add Group Add Contact None Add Group Add New Group ®...
Page 135 Bookmarks Description Menu item Add Bookmark ®...
Page 136 Description Menu item Add Folder Folder Name Delete Delete ®...
Page 137 Warning: ®...
Page 138: Checking The Status Of Parts And Supplies
Checking the status of parts and supplies Settings > Reports > Device > Device Statistics Note: Print ®...
Page 139 Configuring custom supply notifications 123.123.123.123 Settings > Device > Notifications Custom Supply Notifications Save ®...
Page 140: Setting Up E-Mail Alerts
Setting up e-mail alerts Settings > Device > Notifications > E-mail Alerts Setup Note: Setup E-mail Lists and Alerts Save ®...
Page 141: Viewing And Printing Reports
Viewing and printing reports Settings > Reports Print ®...
Page 142: Ordering Parts And Supplies
Ordering Parts and Supplies Warning: Note: U U s s i i n n g g G G e e n n u u i i n n e e X X e e r r o o x x P P a a r r t t s s a a n n d d S S u u p p p p l l i i e e s s Warning: ®...
Page 143: Replacing Parts And Supplies
Replacing parts and supplies R R e e p p l l a a c c i i n n g g a a t t o o n n e e r r c c a a r r t t r r i i d d g g e e ®...
Page 144 R R e e p p l l a a c c i i n n g g t t h h e e w w a a s s t t e e t t o o n n e e r r b b o o t t t t l l e e CAUTION—HOT SURFACE: ®...
Page 145 Note: ®...
Page 146 R R e e p p l l a a c c i i n n g g a a n n i i m m a a g g i i n n g g k k i i t t ®...
Page 147 CAUTION—HOT SURFACE: ®...
Page 148 Black imaging kit Black and color imaging kit ®...
Page 149 Note: Warning: Warning: ®...
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Page 152: Cleaning The Printer
Cleaning the printer CAUTION—SHOCK HAZARD: CAUTION—POTENTIAL INJURY: ®...
Page 153: Saving Energy And Paper
Saving energy and paper C C o o n n f f i i g g u u r r i i n n g g t t h h e e p p o o w w e e r r s s a a v v e e m m o o d d e e s s e e t t t t i i n n g g s s Device >...
Page 154 C C o o n n s s e e r r v v i i n n g g S S u u p p p p l l i i e e s s Device > Eco-Mode 1–Sided 2–Sided 2 pages per side 16 pages per side...
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Page 156: Printing Problems
Printing problems P P r r i i n n t t q q u u a a l l i i t t y y i i s s p p o o o o r r B B l l a a n n k k o o r r w w h h i i t t e e p p a a g g e e s s Note: Settings Troubleshooting Print Quality Test Pages Action...
Page 157 Note: Settings > Troubleshooting > Print Quality Test Pages Action Step 1 Settings Print Quality Advanced Imaging Color Adjust Step 2 Settings Print Quality Toner Darkness Step 3 Settings Paper Tray Configuration Paper Size/ Type Step 4 ®...
Page 158 Action Step 5 Step 6 G G h h o o s s t t I I m m a a g g e e s s Note: Settings > Troubleshooting > Print Quality Test Pages Action Step 1 Step 2 ®...
Page 159 Action Settings Paper Tray Configuration Paper Size/ Type Step 3 Settings Print Quality Advanced Imaging Color Adjust Step 4 ®...
Page 160 G G r r a a y y o o r r C C o o l l o o r r e e d d B B a a c c k k g g r r o o u u n n d d Note: Settings >...
Page 161 I I n n c c o o r r r r e e c c t t M M a a r r g g i i n n s s Action Step 1 Step 2 Settings Paper Tray Configuration Paper Size/ Type Step 3...
Page 162 Note: Settings > Troubleshooting > Print Quality Test Pages Action Step 1 Settings Print Quality Advanced Imaging Color Adjust Step 2 Settings Print Quality Toner Darkness Step 3 Settings Print Quality Color Saver Step 4 ®...
Page 163 Action Settings Paper Tray Configuration Paper Size/ Type Step 5 Step 6 Step 7 Step 8 ®...
Page 164 M M i i s s s s i i n n g g C C o o l l o o r r s s Note: Settings > Troubleshooting > Print Quality Test Pages Action M M o o t t t t l l e e d d P P r r i i n n t t a a n n d d D D o o t t s s Note: Settings >...
Page 165 Action Step 1 Step 2 Settings Paper Tray Configuration Paper Size/ Type Step 3 ®...
Page 166 Action Step 4 Step 5 P P a a p p e e r r C C u u r r l l Action Step 1 Step 2 ®...
Page 167 Action Settings Paper Tray Configuration Paper Size/ Type Step 3 Step 4 P P r r i i n n t t C C r r o o o o k k e e d d o o r r S S k k e e w w e e d d Note: Settings >...
Page 168 Action Step 1 Step 2 Step 3 S S o o l l i i d d c c o o l l o o r r o o r r b b l l a a c c k k i i m m a a g g e e s s Note: Settings Troubleshooting Print Quality Test Pages ®...
Page 169 Action T T e e x x t t o o r r I I m m a a g g e e s s C C u u t t O O f f f f Note: Settings > Troubleshooting > Print Quality Test Pages ®...
Page 170 Action Step 1 Step 2 Settings Paper Tray Configuration Paper Size/ Type Step 3 T T o o n n e e r r E E a a s s i i l l y y R R u u b b s s O O f f f f ®...
Page 171 Note: Settings > Troubleshooting > Print Quality Test Pages Action Step 1 Settings Paper Tray Configuration Paper Size/ Type Step 2 Step 3 ®...
Page 172 U U n n e e v v e e n n P P r r i i n n t t D D e e n n s s i i t t y y Note: Settings > Troubleshooting > Print Quality Test Pages Action H H o o r r i i z z o o n n t t a a l l D D a a r r k k L L i i n n e e s s Settings >...
Page 173 Action Step 1 Settings Paper Tray Configuration Paper Size/ Type Step 2 Step 3 ®...
Page 174 V V e e r r t t i i c c a a l l D D a a r r k k L L i i n n e e s s Note: Settings > Troubleshooting > Print Quality Test Pages ®...
Page 175 Action Step 1 Settings Paper Tray Configuration Paper Size/ Type Step 2 Step 3 ®...
Page 176 H H o o r r i i z z o o n n t t a a l l W W h h i i t t e e L L i i n n e e s s Settings >...
Page 177 V V e e r r t t i i c c a a l l W W h h i i t t e e L L i i n n e e s s Note: Settings > Troubleshooting > Print Quality Test Pages ®...
Page 178 Action Step 1 Settings Paper Tray Configuration Paper Size/ Type Step 2 Step 3 ®...
Page 179 R R e e p p e e a a t t i i n n g g D D e e f f e e c c t t s s Note: Settings > Troubleshooting > Print Quality Test Pages Action Imaging kit Developer unit...
Page 180 C C o o n n f f i i d d e e n n t t i i a a l l a a n n d d o o t t h h e e r r h h e e l l d d d d o o c c u u m m e e n n t t s s d d o o n n o o t t p p r r i i n n t t Action Step 1 Step 2...
Page 181 Action Step 4 Step 5 S S l l o o w w p p r r i i n n t t i i n n g g Action Step 1 Step 2 Settings Device Power Management Eco-Mode Settings Device Maintenance Configuration Menu Device Operations Quiet...
Page 182 Action Step 4 Settings Print Quality Print Resolution Step 5 Step 6 Settings Paper Media Configuration Media Types ®...
Page 183 Action Step 7 Step 8 Step 9 P P r r i i n n t t j j o o b b s s d d o o n n o o t t p p r r i i n n t t Action Step 1 Step 2...
Page 184 Action Step 3 Step 4 Step 5 ®...
Page 185 T T h h e e p p r r i i n n t t e e r r i i s s n n o o t t r r e e s s p p o o n n d d i i n n g g Action Step 1 Step 2...
Page 186 Action Step 7 Step 8 J J o o b b p p r r i i n n t t s s f f r r o o m m t t h h e e w w r r o o n n g g t t r r a a y y o o r r o o n n t t h h e e w w r r o o n n g g p p a a p p e e r r Action Step 1 Step 2...
Page 187: Network Connection Problems
Network connection problems C C a a n n n n o o t t o o p p e e n n E E m m b b e e d d d d e e d d W W e e b b S S e e r r v v e e r r Action Step 1 Step 2...
Page 188 Action Step 6 Step 7 U U n n a a b b l l e e t t o o R R e e a a d d t t h h e e F F l l a a s s h h D D r r i i v v e e Action Step 1 Step 2...
Page 189 Action Step 3 Step 4 E E n n a a b b l l i i n n g g t t h h e e U U S S B B p p o o r r t t Settings Network/Ports USB Enable USB Port C C h h e e c c k k i i n n g g t t h h e e p p r r i i n n t t e e r r c c o o n n n n e e c c t t i i v v i i t t y y Settings Reports Network Network Setup Page...
Page 190: Issues With Supplies
Issues with supplies R R e e p p l l a a c c e e c c a a r r t t r r i i d d g g e e , , p p r r i i n n t t e e r r r r e e g g i i o o n n m m i i s s m m a a t t c c h h Table 8.1 Printer and toner cartridge regions Region Numeric code...
Page 191 N N o o n n - - X X e e r r o o x x P P a a r r t t s s a a n n d d S S u u p p p p l l i i e e s s Warning: ®...
Page 192: Hardware Options Problems
Hardware options problems C C a a n n n n o o t t d d e e t t e e c c t t i i n n t t e e r r n n a a l l o o p p t t i i o o n n Action Step 1 Step 2...
Page 193 Action Step 3 Step 4 D D e e f f e e c c t t i i v v e e f f l l a a s s h h d d e e t t e e c c t t e e d d Continue ®...
Page 194 N N o o t t e e n n o o u u g g h h f f r r e e e e s s p p a a c c e e i i n n f f l l a a s s h h m m e e m m o o r r y y f f o o r r r r e e s s o o u u r r c c e e s s Continue Note: U U n n f f o o r r m m a a t t t t e e d d f f l l a a s s h h d d e e t t e e c c t t e e d d...
Page 195: Clearing Jams
Clearing Jams A A v v o o i i d d i i n n g g j j a a m m s s L L o o a a d d P P a a p p e e r r P P r r o o p p e e r r l l y y Correct loading of paper Incorrect loading of paper ®...
Page 196 U U s s e e R R e e c c o o m m m m e e n n d d e e d d P P a a p p e e r r I I d d e e n n t t i i f f y y i i n n g g J J a a m m L L o o c c a a t t i i o o n n s s Number Jam location ®...
Page 197 Number Jam location P P a a p p e e r r j j a a m m i i n n t t r r a a y y s s Note: ®...
Page 198 P P a a p p e e r r J J a a m m s s i i n n D D o o o o r r A A Paper jam in the fuser CAUTION—HOT SURFACE: Note: ®...
Page 199 Note: Paper jam in the duplex unit CAUTION—HOT SURFACE: Note: ®...
Page 200 P P a a p p e e r r J J a a m m i i n n t t h h e e S S t t a a n n d d a a r r d d B B i i n n Note: P P a a p p e e r r J J a a m m i i n n t t h h e e M M u u l l t t i i p p u u r r p p o o s s e e F F e e e e d d e e r r Note:...
Page 201 P P a a p p e e r r J J a a m m i i n n t t h h e e M M a a n n u u a a l l F F e e e e d d e e r r Note: ®...
Page 202: Paper Feed Problems
Paper feed problems E E n n v v e e l l o o p p e e s s e e a a l l s s w w h h e e n n p p r r i i n n t t i i n n g g Action Step 1 Step 2...
Page 203 C C o o l l l l a a t t e e d d p p r r i i n n t t i i n n g g d d o o e e s s n n o o t t w w o o r r k k Action Step 1 Settings Print Layout...
Page 204 T T r r a a y y l l i i n n k k i i n n g g d d o o e e s s n n o o t t w w o o r r k k Action Step 1 Step 2...
Page 205 P P a a p p e e r r f f r r e e q q u u e e n n t t l l y y j j a a m m s s Action Step 1 Step 2 Step 3 ®...
Page 206 J J a a m m m m e e d d p p a a g g e e s s a a r r e e n n o o t t r r e e p p r r i i n n t t e e d d Action Settings Device Notifications Jam Content...
Page 207: Color Quality Problems
Color quality problems A A d d j j u u s s t t i i n n g g t t o o n n e e r r d d a a r r k k n n e e s s s s Settings Print Quality M M o o d d i i f f y y i i n n g g t t h h e e c c o o l l o o r r s s i i n n p p r r i i n n t t e e d d o o u u t t p p u u t t Settings Print Quality Advanced Imaging Color Correction...
Page 208 F F A A Q Q a a b b o o u u t t c c o o l l o o r r p p r r i i n n t t i i n n g g What is RGB color? What is CMYK color? How is color specified in a document to be printed?
Page 209 T T h h e e p p r r i i n n t t a a p p p p e e a a r r s s t t i i n n t t e e d d Action Step 1 Settings Print Quality...
Page 210: Contacting Customer Support
Contacting customer support Customer Support ®...
Page 211 ®...
Page 212: Basic Regulations
Basic Regulations N N o o i i s s e e E E m m i i s s s s i i o o n n L L e e v v e e l l s s Note: 1-meter Average Sound Pressure, dBA S S t t a a t t i i c c S S e e n n s s i i t t i i v v i i t t y y N N o o t t i i c c e e...
Page 213 T T e e m m p p e e r r a a t t u u r r e e I I n n f f o o r r m m a a t t i i o o n n I I n n f f o o r r m m a a c c i i ó...
Page 214 Description Power consumption (Watts) Mode S S l l e e e e p p M M o o d d e e Note: H H i i b b e e r r n n a a t t e e M M o o d d e e Note: O O f f f f M M o o d d e e ®...
Page 215 T T o o t t a a l l E E n n e e r r g g y y U U s s a a g g e e R R e e g g u u l l a a t t o o r r y y N N o o t t i i c c e e s s f f o o r r W W i i r r e e l l e e s s s s P P r r o o d d u u c c t t s s M M o o d d u u l l a a r r C C o o m m p p o o n n e e n n t t N N o o t t i i c c e e E E x x p p o o s s u u r r e e t t o o R R a a d d i i o o F F r r e e q q u u e e n n c c y y R R a a d d i i a a t t i i o o n n I I n n n n o o v v a a t t i i o o n n , , S S c c i i e e n n c c e e a a n n d d E E c c o o n n o o m m i i c c D D e e v v e e l l o o p p m m e e n n t t C C a a n n a a d d a a...
Page 216 Restrictions EU and Other Countries Statement of Radio Transmitter Operational Frequency Bands and Maximum RF Power F F e e d d e e r r a a l l C C o o m m m m u u n n i i c c a a t t i i o o n n s s C C o o m m m m i i s s s s i i o o n n ( ( F F C C C C ) ) C C o o m m p p l l i i a a n n c c e e I I n n f f o o r r m m a a t t i i o o n n S S t t a a t t e e m m e e n n t t ®...
Page 217 Note: Web address Call (US and Canada only) Email G G e e r r m m a a n n y y G G e e r r m m a a n n y y - - B B l l u u e e A A n n g g e e l l B B l l e e n n d d s s c c h h u u t t z z I I m m p p o o r r t t e e u u r r T T u u r r k k e e y y R R o o H H S S R R e e g g u u l l a a t t i i o o n n...
Page 218 U U k k r r a a i i n n e e R R o o H H S S C C o o m m p p l l i i a a n n c c e e ®...
Page 219: Material Safety Data Sheets
Material Safety Data Sheets ®...
Page 220 ®...
Page 221 ®...
Page 222: Product Disposal And Recycling
Product Disposal and Recycling ®...
Page 223 North America ®...
Page 224 Xerox Green World Alliance Recycling ®...
Page 225: Waste From Electrical And Electronic Equipment (Weee) Directive
Waste from Electrical and Electronic Equipment (WEEE) Directive I I n n d d i i a a E E - - W W a a s s t t e e n n o o t t i i c c e e ®...
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