Xerox DocuPrint C3290 FS User Manual
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Xerox DocuPrint C3290 FS User Manual

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Summary of Contents for Xerox DocuPrint C3290 FS

  • Page 1 DocuPrint C3290 FS User Guide...
  • Page 2 The data saved in the hard disk of the machine may be lost if there is any problem in the hard disk. Fuji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss.

  • Page 3: Preface

    Preface Preface Thank you for purchasing the DocuPrint C3290 FS. This guide is intended for users who use the printer for the first time, and provides all the necessary operating information about the printer, copier, scanner, and facsimile functions. Please read this guide carefully before use to obtain the best performance of your printer.

  • Page 4: Table Of Contents

    Contents Preface ................1 Types of Manuals .
  • Page 5 Contents Displaying Optional Accessory Configuration and Paper Tray Settings ..... . . 2-38 More Information..............2-38 Resources .
  • Page 6 Contents Loading Paper ..............5-64 Loading Paper in Tray 1 (MPT) .
  • Page 7 Contents Scanning to a Computer on a Network ..........7-118 Setting Up Scanning to a Computer .
  • Page 8 Contents Solving Fax Problems ............. 8-152 Problems Sending Faxes .
  • Page 9 Contents Maintenance Cleaning the Printer ............. . 11-216 Cleaning the Document Glass .

  • Page 10: Types Of Manuals

    Most optional accessories (sold separately) come with installation guides. accessories Safety Guide Describes the information you need to know before using the printer, to operate the printer safely. Features Setup Guide Describes the steps on how to enable the scan and fax features on your DocuPrint C3290 FS.

  • Page 11: Using This Guide

    Using This Guide Using This Guide Organization This guide is organized into the following chapters.The summary of each chapter is as follows: 1 Printer Information Describes the information you need to know to operate the printer safely, and printer specifications. 2 Printer Features Describes the main components of the printer, the Power Saver modes, and the software that allows you to see the status of the printer and print jobs.
  • Page 12 Using This Guide Conventions In this guide, personal computers and workstations are collectively called "computers". The following terms are used throughout this guide: Important : Important information that must be read and followed. Note : Additional information that merits emphasis. See also : References within this guide.

  • Page 13: Printer Information

    Printer Information This chapter includes: ■ Safety Notes on page 1-11 ■ Environment on page 1-21 ■ Regulation on page 1-22 Printer Specifications on page 1-24 ■ 1-10...

  • Page 14: Safety Notes

    Read these safety notes carefully before using this product to make sure you operate the equipment safely. Your Fuji Xerox product and recommended supplies have been designed and tested to meet strict safety requirements. These include safety agency approval, and compliance to established environmental standards.

  • Page 15: Electrical Safety

    Do not attempt to rework, pull, bend, chafe, or otherwise damage the power cord. A damaged cord can cause fire or electric shocks. If the power cord is broken or insulated wires are exposed, ask your Fuji Xerox Customer Support Centre for a replacement. Using A damaged cord can cause fire or electric shocks.
  • Page 16 •The power cord is plugged firmly into a receptacle. •The plug is not excessively heated, rusted, or bent. •The plug and receptacle are free of dust. •The cord is not cracked or frayed. If you notice any unusual conditions, contact your Fuji Xerox Customer Support Centre. 1-13...

  • Page 17: Machine Installation

    Safety Notes Machine Installation Do not place this equipment where people might step on or trip over the power cord. Never locate the equipment; - Near radiator or any other heat source - Near volatile, flammable or combustible materials such as curtains - In a hot, humid, dusty or poorly ventilated environment - In a place receiving direct sunlight - Close to a cooker or humidifier that emits oily fumes or steam...
  • Page 18 Safety Notes Do not obstruct the ventilation openings. The machine has ventilation opening. Poor ventilation may cause overheat inside the machine and can lead a fire. Always locate the equipment in an area that has adequate ventilation, and space for servicing. See installation instructions for minimum dimensions.
  • Page 19 Safety Notes Do not incline the product more than 10 degrees. When the machine is installed, be sure to lock the caster stoppers. An unlocked machine may fall over or slide and cause injuries. Always locate the output unit inside the rack under the scanning unit. Others In order to use and maintain this product in a good performance and condition, make sure to use the product within the following environment:...

  • Page 20: Operational Safety

    Safety Notes Operational Safety Any operator product maintenance procedures will be described in the customer documentation supplied with the product. Do not carry out any maintenance procedures on this product which are not described in the customer documentation. This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restricted with covers or guards, which would require a tool to remove.
  • Page 21 Do not apply excessive force to press a thick document against the platen glass when you make a copy of it. The glass may break. If the machine needs to be moved to a different location, contact a Fuji Xerox Service Representative or your authorized local representative or service support organization.

  • Page 22: Consumable

    Safety Notes Consumable Store all consumables in accordance with the instructions given on the package or container. Do not use a vacuum cleaner for cleaning the spilled toner. Use a broom or a soaked cloth to clean any spills. Vacuumed toner inside the cleaner can ignite or explode by an electric spark of the cleaner and may cause an injury.

  • Page 23: Warning And Caution Labels

    Safety Notes Warning and Caution Labels Be sure to follow the warning and caution labels placed on the machine. Do not touch areas with labels indicating high voltage or temperature. This can cause an electric shock or burn. 1-20...

  • Page 24: Environment

    Environment Environment • International Energy Star Program Objective of the International Energy Star Program To protect the global environment and conserve energy resources, the International Energy Star Program encourages the following product features. This product was confirmed to satisfy the requirements for this program.

  • Page 25: Regulation

    • Consult the dealer or an experienced radio/TV technician for help. Changes and modifications to this equipment not specifically approved by Fuji Xerox may void the user's authority to operate this equipment. Shielded interface cables must be used with this equipment to maintain compliance with CISPR Publ.

  • Page 26: Illegal Copies And Printouts

    Illegal Copies and Printouts Illegal Copies and Printouts Copying or printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be imposed on those found guilty. The following are examples of items that may be illegal to copy or print in your country.

  • Page 27: Printer Specifications

    Printer Specifications Printer Specifications Physical Specifications ■ Width: 460 mm ■ Depth: 520 mm ■ Height: 730 mm Weight: 41 kg including consumable ■ Environmental Specifications 10°C to 32°C and a relative humidity range of 15 percent to 85 percent. Humidity should be 85 percent or below at 28°C, and temperature should be 32°C or below at 70 percent humidity.

  • Page 28: Electrical Specifications

    Printer Specifications Electrical Specifications Electrical Specifications ■ 110-127 V~, 50/60 Hz, 9 A ■ 220-240 V~, 50/60 Hz, 4.5 A Power Consumption ■ AC 110 V: Power Saver Mode 1 (Printer): 35 W or less ■ ■ Power Saver Mode 2 (System): 17 W or less ■...

  • Page 29: Performance Specifications

    Printer Specifications Performance Specifications Resolution Maximum Resolution: 600 × 600 dpi Print Speed (Letter/ A4) 1-Sided Printing (ppm) 2-Sided Printing (ipm) Print Mode Color Black & White Color Black & White 600 dpi standard 20 / 20 31 / 30 14 / 14 21/21 600 dpi enhanced...

  • Page 30: Printer Features

    Printer Features This chapter includes: ■ Main Components and Their Functions on page 2-28 ■ Printer Configurations on page 2-31 ■ Control Panel on page 2-32 Power Saver Modes on page 2-36 ■ ■ Checking Status of Print Data on page 2-37 ■...

  • Page 31: Main Components And Their Functions

    Main Components and Their Functions Main Components and Their Functions This section includes: ■ Front View on page 2-28 Rear View on page 2-29 ■ ■ Internal View on page 2-30 ■ Scanner on page 2-30 Front View 6180mfp-002 Front door A Control panel Output tray Power switch...

  • Page 32: Rear View

    Main Components and Their Functions Rear View 6180mfp-003 Power cord connector Fax line in USB port Optional memory slot Parallel port Multi-protocol network card Telephone line out Network connector 2-29...

  • Page 33: Internal View

    Main Components and Their Functions Internal View 6180mfp-006 6180mfp-005 Fuser Duplex unit Print cartridge Transfer unit Button A for opening the front door Scanner 6180mfp-004 Automatic document feed cover Document guides Document feed tray Document glass Scan bar lock switch 2-30...

  • Page 34: Printer Configurations

    Printer Configurations Printer Configurations Printer Configuration Features DocuPrint C3290 FS Memory Configuration* 384 MB Resolutions (dpi) 600 x 600 x 1 bit Standard 600 x 600 x 4 bit Enhanced Ethernet Interface 10/100 Base-T Tray 1 (MPT) (150 Sheet) Standard...

  • Page 35: Control Panel

    Control Panel Control Panel This section includes: ■ Control Panel Layout on page 2-32 Menu Map on page 2-35 ■ ■ Information Pages on page 2-35 Wake Up Copy Job Status @:./ System Clear All E-mail PQRS WXYZ Stop Scan Color Mode Start B&W...
  • Page 36 Control Panel Copy Job Status @:./ System E-mail PQRS WXYZ Scan Color Mode B&W Redial/ Color Manual Dial Speed Dial Pause Job in Memory 6180mfp-046 Copy E-mail Scan Speed Dial button Press to use the , and menus on the display screen. Press to access directories of group or individual fax telephone numbers.
  • Page 37 Control Panel Wake Up Clear All Stop Start Error 6180mfp-047 Wake Up button This light is on in power saver mode. Push the button to exit power saver mode. Clear All button Press once to return to the default main menu. All job settings are reset to default. Stop button Cancels the current print job.

  • Page 38: Information Pages

    Control Panel Information Pages Your printer comes with a set of information pages to help you obtain the best results from your printer. Access these pages from the control panel. Print the Menu Map to see where these information pages are located in the control panel menu structure.

  • Page 39: Power Saver Modes

    Power Saver Modes Power Saver Modes Power Saver Mode 1 (Printer) The printer is equipped with Power Saver Mode 1 to reduce power consumption when it is left idle. When no print data is received for 5 minutes (default), the printer will enter Power Saver Mode 1. The time range that can be specified for the printer to enter Power Saver Mode 1 is 1 to 60 minutes.

  • Page 40: Checking Status Of Print Data

    Status Setting button: Displays the Status Setting screen and allows you to check the printer name, printer connection port, and printer status. For more information about SimpleMonitor, see the Help: From the Start menu, select Programs. Select Fuji Xerox SimpleMonitor for Asia-Pacific. Select SimpleMonitor. Select SimpleMonitor Help. See also:...

  • Page 41: Displaying Optional Accessory Configuration And Paper Tray Settings

    Displaying Optional Accessory Configuration and Paper Tray Settings Displaying Optional Accessory Configuration and Paper Tray Settings Print the Configuration page to view the current information about your printer: On the control panel, press the System button, select Information Pages , and then press the OK button.

  • Page 42: Printer Management Software

    Printer Management Software This chapter includes: ■ Print and Scan Drivers on page 3-40 ■ CentreWare Internet Services on page 3-40 ■ Address Book Editor on page 3-41 Express Scan Manager on page 3-41 ■ ■ SimpleMonitor Software on page 3-41 3-39...

  • Page 43: Print And Scan Drivers

    Print and Scan Drivers Print and Scan Drivers To access all of your printer’s features, install the print and scan drivers from the Software and Documentation CD-ROM. ■ Print drivers enable your computer and printer to communicate and provide access to your printer features.

  • Page 44: Address Book Editor

    Address Book Editor Address Book Editor The Address Book Editor provides a convenient interface for modifying the printers address book entries. With it you can create: ■ Fax entries ■ Email entries ■ Server entries When you start the software, if the printer is connected via USB, the Address Book Editor reads the printer’s address book.

  • Page 45: Network Basics

    Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 4-43 ■ Choosing a Connection Method on page 4-44 ■ Configuring the Network Address on page 4-47 Installing the Printer Drivers on page 4-51 ■ This chapter provides basic information about setting up and connecting to your printer. 4-42...

  • Page 46: Overview Of Network Setup And Configuration

    Macintosh systems: Manually set the printer’s TCP/IP address on the control panel. Print a Configuration page to verify the new settings. Note: If the Software and Documentation CD-ROM is not available, you can download the latest driver from the Fuji Xerox Web Site : http://download.fujixerox.co.jp/. 4-43...

  • Page 47: Choosing A Connection Method

    Choosing a Connection Method Choosing a Connection Method Connect the printer via Ethernet, USB, or parallel. A USB or a parallel connection is a direct connection and is not used for networking. An Ethernet connection is used for networking. Hardware and cabling requirements vary for the different connection methods.

  • Page 48: Connecting Via Usb

    Choosing a Connection Method Network Connection Depending on your particular setup, the following hardware and cabling is required for Ethernet. ■ If you are connecting to one computer, an Ethernet RJ-45 crossover cable is required. ■ If you are connecting to one or more computers with an Ethernet hub, or cable or DSL router, two or more twisted-pair (category 5/RJ-45) cables are required.

  • Page 49: Connecting Via Parallel

    Choosing a Connection Method Connecting via Parallel A parallel cable connection can also be used for connecting to one computer. This type of connection provides the slowest data speeds. Parallel connection requires a standard-to-high density parallel printer cable, (36-pin high-density 1284-C [male] to 36-pin low density 1284-B [male] cable), with a maximum length of three meters (10 feet).

  • Page 50: Configuring The Network Address

    Software and Documentation CD-ROM to detect or assign an IP address to your printer. For further instructions, insert the Software and Documentation CD-ROM into your computer’s CD-ROM drive. After the Xerox Installer launches, follow the prompts for installation. Note: For the automatic installer to function, the printer must be connected to an established TCP/IP network.
  • Page 51 Configuring the Network Address You can turn on/off both protocols using the control panel, or use CentreWare IS to turn on/off DHCP. Note: You can print a report that includes the printer’s IP address. On the control panel, press the System button, select Information Pages , press the OK button, select...

  • Page 52: Manually Setting The Printer's Ip Address

    Configuring the Network Address Manually Setting the Printer’s IP Address Note: Verify that your computer has a properly configured IP address for your network. Contact your network administrator for more information. If you are on a network without a DHCP server, or in an environment where the network administrator assigns printer IP addresses, you can use this method to manually set the IP address.
  • Page 53 Configuring the Network Address Changing or Modifying the IP Address Using CentreWare IS CentreWare IS provides a simple interface that enables you to manage, configure, and monitor networked printers from your desktop using an embedded web server. For complete information about CentreWare IS, click the Help button in CentreWare IS to go to the CentreWare IS Online Help.

  • Page 54: Installing The Printer Drivers

    Macintosh OS X, Version 10.2 and Higher on page 4-52 Available Drivers To access special printing options, use a Xerox printer driver. Xerox provides drivers for a variety of page description languages and operating systems. The following printer drivers are available: Printer Driver Source*...

  • Page 55: Windows 2000 Or Later

    Confirm that the first drop-down menu is set to Bonjour (Rendezvous). Select the printer in the window. Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer model from the list of available devices.
  • Page 56 Mac OS X, Version 10.2: Select IP Printing from the pull-down menu. Enter the printer’s IP address in the Printer Address field. Select Xerox from the Printer Model pull-down menu, and then select the corresponding PPD file. Click the Add button. The printer is added to the list.
  • Page 57 Does not select the appropriate printer from the Print Using drop-down list, go to Step 6. ■ Select Xerox from the list of manufacturers in the lower drop-down menu. Select the appropriate printer from the list of available printers. Click the Add button.
  • Page 58 Installing the Printer Drivers Enter the printer’s IP address in the Address field. Click the Add button. The printer is added to the list. 4-55...

  • Page 59: Printing Basics

    Printing Basics This chapter includes: ■ Supported Paper and Media on page 5-57 ■ About Paper on page 5-61 ■ Setting Paper Types and Sizes on page 5-63 Loading Paper on page 5-64 ■ ■ Selecting Printing Options on page 5-70 ■...

  • Page 60: Supported Paper And Media

    Supported Paper and Media Supported Paper and Media This section includes: ■ Paper Usage Guidelines on page 5-58 ■ Automatic Document Feeder Guidelines on page 5-59 Paper That Can Damage Your Printer on page 5-60 ■ ■ Paper Storage Guidelines on page 5-60 Using paper that is not appropriate for the printer can cause paper jams, image quality problems, or printer failure.

  • Page 61: Paper Usage Guidelines

    Supported Paper and Media Paper Usage Guidelines The printer trays accommodate most sizes and types of paper, transparencies, or other specialty media. Follow these guidelines when loading paper and media in the trays: Envelopes and transparencies can be printed from Tray 1 (MPT) only. ■...

  • Page 62: Automatic Document Feeder Guidelines

    Supported Paper and Media Automatic Document Feeder Guidelines The document feeder accommodates the following original sizes: ■ Width: 148 mm – 216 mm ■ Length: 210 mm – 355.6 mm The weight range includes 65 – 120 g/m Follow these guidelines when loading originals into the document feeder: Load originals faceup so that the top of the document enters the printer first.

  • Page 63: Paper That Can Damage Your Printer

    Supported Paper and Media Paper That Can Damage Your Printer Your printer is designed to use a variety of media types for print jobs. However, some media can cause poor output quality, increased paper jams, or damage to your printer. Unacceptable media includes: ■...

  • Page 64: About Paper

    About Paper About Paper Using unsuitable paper may lead to paper jams, poor print quality, breakdown and damage to your printer. In order to use the features of this printer effectively, use the suggested paper that is recommended here. Usable Paper The types of paper that can be used on this printer are as follows: Tray 1 (MPT) Paper Size...
  • Page 65 About Paper Trays 2 and 3 Paper Size Letter (8.5 x 11”) Legal (8.5 x 14” Executive (7.25 x 10.5”) Folio (8.5 x 13”) A4 (210 x 297 mm) A5 (148 x 210 mm) B5 JIS (182 x 257 mm) Custom: –...

  • Page 66: Setting Paper Types And Sizes

    Setting Paper Types and Sizes Setting Paper Types and Sizes Setting Paper Trays When loading paper in Tray 2 or the 550-Sheet Feeder with Cabinet(optional), it is necessary to set the paper type on the control panel. When loading paper in Tray 1 (MPT), set the paper size and type on the control panel when printing. When MPT Mode has been set to Panel Specified (default) on the control panel, you can set the paper size and type on the control panel.

  • Page 67: Loading Paper

    Loading Paper Loading Paper This section includes: ■ Loading Paper in Tray 1 (MPT) on page 5-64 Loading Paper in Trays 2 and 3 on page 5-67 ■ Loading Paper in Tray 1 (MPT) Use Tray 1 (MPT) for a wide range of media including: ■...
  • Page 68 Loading Paper Make sure of the following points to avoid any problems during printing: ■ Do not load different types of paper at the same time. ■ Use high quality paper for laser printers to print at high quality. See About Paper on page 5-61.
  • Page 69 Loading Paper Insert all media facedown and top edge first into Tray 1 (MPT). 6180mfp-018 Note: Do not force the paper. Slide the width guides until they rest lightly against the edge of the paper stack. 6180mfp-019 Note: Be careful not to bend the paper. If Tray 1 (MPT) is configured for DriverSpecified, configure the paper size and type in the print driver.

  • Page 70: Loading Paper In Trays 2 And 3

    Loading Paper Loading Paper in Trays 2 and 3 Use Trays 2 and 3 for a wide range of media including: ■ Plain paper Thin card stock ■ ■ Thick card stock ■ Glossy paper ■ Thick Glossy paper ■ Labels See also: Printing on Specialty Media...
  • Page 71 Loading Paper Slide the width guides to the edge of the tray. The width guides should be fully extended. 6180mfp-009 Note: When loading paper that is 210 mm (A4) wide, such as Letter-size or Legal-size paper, set the tab on the side of the tray to the (A4) position. Squeeze the green tab on the length guide, and then slide the tray until the arrow lines up with the appropriate paper size.
  • Page 72 Loading Paper Place the print media into the tray with the print side face-up. Note: Do not exceed the maximum fill line in the tray. Overfilling the tray may cause paper jams. Slide the width guides and length guide until they rest lightly against the edge of the print media stack. 6180mfp_012 Insert the tray into the printer, and push until it stops.

  • Page 73: Selecting Printing Options

    Selecting Printing Options Selecting Printing Options This section includes: ■ Selecting Printing Preferences (Windows) on page 5-70 ■ Selecting Options for an Individual Job (Windows) on page 5-71 Selecting Options for an Individual Job (Macintosh) on page 5-73 ■ Selecting Printing Preferences (Windows) Printer preferences control all of your print jobs, unless you override them specifically for a job.

  • Page 74: Selecting Options For An Individual Job (Windows)

    With the desired document or graphic open in your application, access the Print dialog box. Select the DocuPrint C3290 FS and click its Properties button to open the printer driver. Make selections from the driver tabs. See the following table for specific printing options.
  • Page 75 Selecting Printing Options See the following table for specific PCL printing options: PCL Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab Job Type ■ Windows 2000, Document size, paper type, and tray selection ■...

  • Page 76: Selecting Options For An Individual Job (Macintosh)

    Selecting Printing Options See the following table for specific PostScript printing options: PostScript Printing Options for Windows Operating Systems Operating System Driver Tab Printing Options Windows Vista, Paper/Output tab Job Type ■ Windows 2000, Document size, paper type, and tray selection ■...
  • Page 77 Selecting Printing Options See the following table for specific printing options: Macintosh PostScript Driver Settings Operating System Driver Drop-Down Title Printing Options Mac OS X, Version 10.4 Copies & Pages Copies ■ Pages ■ Layout Pages per sheet ■ Layout direction ■...
  • Page 78 Selecting Printing Options Macintosh PostScript Driver Settings Operating System Driver Drop-Down Title Printing Options Mac OS X, Version 10.2 Copies & Pages Copies ■ and 10.3 Pages ■ Layout Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■...

  • Page 79: Printing On Both Sides Of The Paper

    Printing on Both Sides of the Paper Printing on Both Sides of the Paper This section includes: ■ Automatic 2-Sided Printing Guidelines on page 5-76 ■ Binding Edge Options on page 5-77 Selecting 2-Sided Printing on page 5-77 ■ Automatic 2-Sided Printing Guidelines A Duplex Unit is available as an option.

  • Page 80: Binding Edge Options

    Printing on Both Sides of the Paper Binding Edge Options When you use the printer driver to select 2-sided printing, also select the binding edge, which determines how the pages turn. The actual outcome depends on the orientation (portrait or landscape) of images on the page, as displayed in the following illustrations.

  • Page 81: Printing On Specialty Media

    Transparencies can only be printed from Tray 1 (MPT). They should be printed on one side only. For best results, use only recommended Xerox transparencies. To order paper, transparencies, or other specialty media, contact our Customer Support Center or your dealers.
  • Page 82 Printing on Specialty Media Loading Transparencies Note: Transparencies with a white frame and full-color transparencies cannot be used. After carefully fanning a small stack of transparencies, load them into Tray 1 (MPT) with the side to be printed facing down. Load no more than 25 transparencies at a time. 6180mfp-018 Slide the paper guides to the size of the transparencies.
  • Page 83 Printing on Specialty Media Using the PostScript Driver To print on transparencies using the PostScript print driver, display the Paper/Output tab. From the File menu, select Print. Select this printer as the printer to be used and click Preferences to display the Properties dialog box. Select the Paper/Output tab.

  • Page 84: Printing Envelopes

    Printing on Specialty Media Printing Envelopes Envelopes can be printed only from Tray 1 (MPT). Guidelines ■ Use only paper envelopes specified in the Supported Paper Sizes and Weights table. Successful envelope printing is highly dependent on the quality and construction of the envelopes. Use envelopes made specifically for laser printers.
  • Page 85 Printing on Specialty Media Loading Envelopes To load envelopes, insert the envelopes with the flaps closed and at the right side. The print side must be facing down. You can load envelopes up to the maximum fill line in the tray at one time. The following explains how to load envelopes in Tray 1 (MPT) using Monarch as an example.
  • Page 86 Printing on Specialty Media Printing on Envelopes When MPT Mode is set to Panel Specified, you need to set the paper type and size settings for the tray on the control panel in advance. See Setting Paper Types and Sizes on page 5-63.

  • Page 87: Printing Labels

    Printing on Specialty Media Printing Labels Labels can be printed from all trays. To order paper, transparencies, or other specialty media, contact our Customer Support Center or your dealers. See also: About Paper on page 5-61 Guidelines ■ Do not use vinyl labels. Print only on one side of the sheet of labels.
  • Page 88 Printing on Specialty Media Open the paper guides. 6180mfp-017 Fan the labels to release sheets that are stuck together. 6180mfp-011 Insert the labels into Tray 1 (MPT), and adjust the paper guides to fit the sheets. ■ Place the side to be printed facedown with the top of the sheets entering first. ■...
  • Page 89 Printing on Specialty Media Printing Labels from Trays 2 and 3 Pull the tray out of the printer. 6180mfp-008 If necessary, open the paper guides: ■ Squeeze the tab on the length guide, and then slide it back. The guide clicks into place. ■...
  • Page 90 Printing on Specialty Media Insert the label sheets into the tray. Place the side to be printed faceup with the top of the page toward the front of the printer. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams.
  • Page 91 Printing on Specialty Media Insert the tray into the tray slot, and push the tray completely into the printer. 6180mfp-013 On the control panel, select the paper type: Press the System button. Select , and then press the OK button. Tray Settings Select , and then press the OK button.

  • Page 92: Printing Glossy Paper

    Printing on Specialty Media Printing Glossy Paper Glossy paper can be printed from any tray. It can be printed on both sides. To order paper, transparencies, or other specialty media, contact our Customer Support Center or your dealers. Guidelines ■ Do not open sealed packages of glossy paper until you are ready to load them into the printer.
  • Page 93 Printing on Specialty Media ■ Place the side to be printed facedown. Do not load more than 25 sheets. ■ 6180mfp-018 In the printer driver, select either Glossy Paper as the paper type or Tray 1 (MPT) as the paper tray. If the printer is set to Panel Specified, the control panel asks for media type and size.
  • Page 94 Printing on Specialty Media ■ Slide the side guides outward. 6180mfp-009 6180mfp-010 Fan the paper to release sheets that are stuck together. 6180mfp-011 5-91...
  • Page 95 Printing on Specialty Media Insert the paper into the tray. Note: Do not load the paper above the fill line indicated on the tray. Overloading the tray may cause jams. The following illustration indicates the maximum fill line for transparencies, labels, and glossy paper.
  • Page 96 Printing on Specialty Media Insert the tray into the tray slot, and push the tray completely into the printer. 6180mfp-013 On the control panel, select the glossy paper type: Press the System button. Select , and then press the OK button. Tray Settings Select , and then press the OK button.

  • Page 97: Printing Custom Size Or Long Paper

    Printing Custom Size or Long Paper Printing Custom Size or Long Paper This section explains how to print on custom size paper, such as long paper using the PCL print driver. Custom size paper can be loaded in each tray. The way to load custom size paper in the paper tray is the same as the one to load standard size paper.

  • Page 98: Printing On Custom Size Paper

    Printing Custom Size or Long Paper Using the PostScript Driver On the PostScript print driver, set the custom size in the Custom Paper Size dialog box. This section explains the procedure using Windows XP as an example. From the Start menu, select Settings, click Printers and Faxes, and then display the properties of the printer to be used.
  • Page 99 Printing Custom Size or Long Paper Specify the length of the short edge and long edge under Setting For. You can specify the values either by entering them directly or using the Up Arrow and Down Arrow buttons. The length of the short edge cannot be longer than the long edge, even if it is within the specified range.

  • Page 100: Printing Confidential Document - Secure Print

    Printing Confidential Document - Secure Print Printing Confidential Document - Secure Print About Secure Print Secure Print is a feature that allows you to assign a password to a print job from the computer, send it to the printer for temporarily storing, and start printing the data from the control panel. You can also store the print data in the printer without attaching a password.
  • Page 101 Printing Confidential Document - Secure Print If you want the printer to automatically name the document using the application's document name, in the Retrieve Document Name field, select Auto Retrieve. Click OK twice to accept the Secure Print settings and to send the job. On the Print dialog box click the Print button to send the job to the printer.

  • Page 102: Print After Checking Printing Result - Proof Print

    Print After Checking Printing Result - Proof Print Print After Checking Printing Result - Proof Print About Proof Print Proof Print is a feature that allows you to store the print data of multiple copies in the memory, print out only the first set to check the print result and if satisfactory, print the remaining copies from the control panel.
  • Page 103 Print After Checking Printing Result - Proof Print Printing from the Control Panel To print and delete data stored in the printer by Proof Print: On the control panel, press the Job Status button to display the Walk-Up Features menu. Select , and then press the OK button.

  • Page 104: Copying

    Copying This chapter includes: ■ Basic Copying on page 6-102 ■ Adjusting Copying Options on page 6-103 6-101...

  • Page 105: Basic Copying

    Basic Copying Basic Copying Use either the document glass or the document feeder to make copies. Load the originals to be copied and follow the steps below to make copies. To clear the settings from the previous job, press the Clear All button once.

  • Page 106: Adjusting Copying Options

    Adjusting Copying Options Adjusting Copying Options This section includes: ■ Basic Settings on page 6-103 Image Adjustments on page 6-106 ■ ■ Image Placement Adjustments on page 6-109 ■ Output Adjustments on page 6-112 Basic Settings You can change the following basic settings when making copies: Selecting Color or Black and White Copies on page 6-103 ■...
  • Page 107 Adjusting Copying Options Selecting a Tray to Use for Copies In some cases, you may want to make copies on letterhead, colored paper, or transparencies. After loading the special paper in a tray, select the tray to use for your copies. To select the tray for copying special paper: On the control panel, press the Copy button.
  • Page 108 Adjusting Copying Options Specifying 2-Sided Copies 2-sided copies can be created when copying originals. Your printer must be configured with a duplex unit to create 2-sided copies. To make a 2-sided copy: On the control panel, press the Copy button. Select , and then press the OK button.

  • Page 109: Image Adjustments

    Adjusting Copying Options Image Adjustments You can change the following image adjustment settings: Reducing or Enlarging the Image on page 6-106 ■ ■ Making the Image Lighter or Darker on page 6-106 ■ Adjusting the Sharpness on page 6-107 ■ Adjusting the Color Saturation on page 6-107 Setting Auto Exposure...
  • Page 110 Adjusting Copying Options Adjusting the Sharpness To adjust the sharpness of the copied image: On the control panel, press the Copy button. Select , and then press the OK button. Sharpness Select the sharpness setting (Sharper, Normal, or Softer), and then press the OK button. Adjusting the Color Saturation To deepen or lighten the overall color levels of your copies: On the control panel, press the Copy button.
  • Page 111 Adjusting Copying Options Setting Auto Exposure Papers that are “less-white”, newsprint or ivory colored for example, can cause the printer to put toner on the page so that the printed output has a background that matches the original. The Auto Exposure setting removes the light or close to white color and only the image itself is printed.

  • Page 112: Image Placement Adjustments

    Adjusting Copying Options Image Placement Adjustments You can change the following image placement adjustment settings: ■ Printing Multiple Images on a Sheet (N-Up) on page 6-109 Printing Posters on page 6-109 ■ ■ Repeating Images on a Sheet on page 6-109 ■...
  • Page 113 Adjusting Copying Options To have the image repeated on a sheet: On the control panel, press the Copy button. Select , and then press the OK button. Repeat Image Select , and then press the OK button. The number of repeated images that appear on the copy is automatically determined by the size of the original.
  • Page 114 Adjusting Copying Options Setting the Copy Margins You can set the copy margins and enable the margin settings for all copies, or you can enable them for individual copy jobs only. Setting the Margins On the control panel, press the System button. Select Default Settings , and then press the OK button.

  • Page 115: Output Adjustments

    Adjusting Copying Options Output Adjustments You can change the following output adjustment settings: Collating Copies on page 6-112 ■ ■ Output Quality on page 6-112 Collating Copies When you make several copies of a multi-page document, you can collate the output. For example, if you are making three single-sided copies of a six-page document, the copies are printed in this order when you select collated: 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6, 1, 2, 3, 4, 5, 6...

  • Page 116: Scanning

    Scanning This chapter includes: ■ Installing the Scan Driver on page 7-115 ■ Loading Documents for Scanning on page 7-116 ■ Scanning to a USB Connected Computer on page 7-117 Scanning to a Computer on a Network on page 7-118 ■...

  • Page 117: Scanning Overview

    Scanning Overview Scanning Overview You can connect your DocuPrint C3290 FS through Ethernet, USB, or both at the same time. The available features for each connection type are shown in the following table. Connection Type Available Scanning Features When connected via USB you can: Scan an image into an application.

  • Page 118: Installing The Scan Driver

    Installing the Scan Driver Installing the Scan Driver If you plan to import scanned images directly into an application (such as Photoshop or Word), or scan images directly to your computer, you must install the scan driver. To install the scan driver from the Software and Documentation CD-ROM: Insert the CD-ROM into your computer’s CD-ROM drive.

  • Page 119: Loading Documents For Scanning

    Loading Documents for Scanning Loading Documents for Scanning Position the original document to be scanned as shown below. 6180mfp-041 6180mfp-040 Document Feeder Document Glass Insert originals faceup with the top of the page Lift the document feeder or the document glass cover, entering the feeder first.

  • Page 120: Scanning To A Usb Connected Computer

    Press the OK button. Press the Start button. A DocuPrint C3290 FS dialog box will appear on your computer asking you which application to launch to manage the scanned file. Select DocuPrint C3290 FS Express Scan Manager, and then click OK.

  • Page 121: Scanning To A Computer On A Network

    Scanning to a Computer on a Network Scanning to a Computer on a Network This section includes: ■ Setting Up Scanning to a Computer on page 7-118 ■ Scanning to a Computer on a Network on page 7-122 Note: These same procedures can be used to scan to a folder on a network drive. Setting Up Scanning to a Computer Before using the printer as a scanner on a network, you must do the following: ■...
  • Page 122 Create the address with CentreWare IS (requires Ethernet connection). ■ ■ Create the address with Xerox Address Book Editor (requires USB connection). Using CentreWare IS to Create an Address To configure the address using CentreWare IS: Launch your web browser.
  • Page 123 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. For Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor. In the left-pane of the Address Book Editor, right-click the Server icon and then select New.
  • Page 124 In the Name field of the Server Address dialog box, enter the name that you want this address to appear under in the Address Book. On the File menu, select Programs > Fuji Xerox > DocuPrint C3290 FS >Address Book Editor. In the left-hand pane, right-click the Server icon, and then select New.

  • Page 125: Scanning To A Computer On A Network

    Scanning to a Computer on a Network Scanning to a Computer on a Network If you haven’t created a shared folder and an address for the printer to use, see Setting Up Scanning to a Computer on page 7-118. To scan to a computer on a network: On the control panel, click the Scan button.

  • Page 126: Scanning To Email

    Scanning to Email Scanning to Email This section includes: ■ Setting Up the SMTP Server on page 7-123 ■ Using CentreWare IS to Create an Address on page 7-123 ■ Scanning to Email on page 7-124 Setting Up the SMTP Server To use the scan to email feature you first need to set up your SMTP server information.

  • Page 127: Scanning To Email

    Scanning to Email Scanning to Email To scan to email: On the printer’s control panel, click the E-mail button. Select , and then press the OK button. Email to Choose the method for selecting the recipient: ■ To manually enter the email address, select , and then press the OK button.

  • Page 128: Scanning To A Ftp Server

    Before scanning, you must create an address for your printer to scan to. There are two ways to create the address: ■ Using CentreWare IS to create the address Using the Xerox Address Book Editor to create the address ■ Using CentreWare IS to Create an Address To configure the address using CentreWare IS: Launch your web browser.

  • Page 129: Scanning To A Ftp Server

    Note: To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor. Macintosh: Open the Applications folder, and then select Fuji Xerox/DocuPrint C3290 FS/Address Book Editor.

  • Page 130: Scanning Images Into An Application

    Scanning Images into an Application Scanning Images into an Application You can import images directly from the scanner into Windows or Macintosh applications on your computer. Note: The printer must be connected to the computer with a USB cable. Scanning an Image into a Windows Application (TWAIN) To import images into an application on Windows 2000, Windows XP, Windows Server 2003, and Windows Vista: Open the file in which you want to place the image.

  • Page 131: Using The Wia Image Manager In A Windows Application

    Scanning Images into an Application Using the WIA Image Manager in a Windows Application You can scan and import images into an application using the WIA Image Manager on Windows XP and Windows Server 2003. Note: The printer must be connected to the computer with a USB cable. To import scanned images into an application: Open the file in which you want to place the image.

  • Page 132: Scanning An Image Into A Macintosh Os X Application

    Scanning Images into an Application Scanning an Image into a Macintosh OS X Application Note: The printer must be connected to the computer with a USB cable. To import images into an application: Open the file you want to place the image in. Select the application’s menu item to acquire the image.

  • Page 133: Adjusting Scanning Options

    Adjusting Scanning Options Adjusting Scanning Options This section includes: ■ Adjusting the Default Scan Settings on page 7-130 ■ Changing the Scan Settings for an Individual Job on page 7-133 Adjusting the Default Scan Settings This section includes: Setting the Color Mode on page 7-130 ■...
  • Page 134 Adjusting Scanning Options Setting the Scan Resolution You may want to change the scan resolution depending on the way you plan to use the scanned image. Scan resolution affects both the size and image quality of the scanned image file. The higher the scan resolution, the larger the file size.
  • Page 135 Adjusting Scanning Options Setting the Original Size To specify the size of the original: Press the System button. Select , and then press the OK button. Default Settings Select , and then press the OK button. Scan Defaults Select , and then press the OK button. Document Size Select a specific paper size to determine the area to be scanned, and then press the OK button.

  • Page 136: Changing The Scan Settings For An Individual Job

    Adjusting Scanning Options Changing the Scan Settings for an Individual Job To temporarily change a scan setting when emailing the scanned image: Press the E-mail button. Press the Down Arrow or the Up Arrow button to scroll through the menu of settings. Change the selected setting, and then press the OK button.

  • Page 137: Faxing

    Faxing This chapter includes: ■ Fax Setup on page 8-135 ■ Basic Faxing on page 8-137 ■ Using the Address Book When Faxing on page 8-139 Selecting Fax Options for Single Jobs on page 8-144 ■ ■ Fax Configuration on page 8-147 ■...

  • Page 138: Fax Setup

    Fax Setup Fax Setup Before faxing, you need only to ensure that the telephone line is plugged in, and set a country code and telephone number for the printer. To prepare the printer for faxing: If necessary, plug the telephone line from the wall into the FAX connector on the rear panel of the printer.
  • Page 139 Fax Setup On the printer’s control panel, press the System button, and then select Admin Menu Fax Settings , and then press the OK button. Country Press the Up Arrow or Down Arrow button to select the country you are in, and then press the OK button.

  • Page 140: Basic Faxing

    Basic Faxing Basic Faxing This section includes: ■ Sending a Fax from the Printer on page 8-137 ■ Sending a Fax from Your Computer on page 8-138 Note: Before faxing you must set the country code and fax number for the printer. See Fax Setup page 8-135.

  • Page 141: Sending A Fax From Your Computer

    To send a fax from a Windows 2000, Windows XP, Windows Server 2003, or Windows Vista application: Access the application’s Print dialog box, select your DocuPrint C3290 FS, and then click the Properties button to open the printer driver. In some applications, the Properties button may instead be the Preferences button.

  • Page 142: Using The Address Book When Faxing

    ■ Create the address with CentreWare IS (requires Ethernet connection). ■ Create the address with Xerox Address Book Editor (requires USB connection). Using CentreWare IS to Add an Individual To configure the address using CentreWare IS (CWIS): Launch your web browser.
  • Page 143 To use the Address Book Editor, your computer must be connected to the printer with a USB cable. Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.

  • Page 144: Faxing To A Group

    Using the Address Book When Faxing Press the OK button after selecting the recipients. Press the Start button. The printer starts the fax job. Note: To stop a fax from sending, press the Stop button. Faxing to a Group Set up and save group names to easily access them when you want to send a fax to a group. Groups can include both individual and group entries once they have been set up.
  • Page 145 Using Address Book Editor to Create a Group To create a fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.
  • Page 146 Editing Group Entries with the Address Book Editor To edit an existing fax group with the Address Book Editor: Windows: On the Start menu, select Programs > Fuji Xerox > DocuPrint C3290 FS > Address Book Editor, and then click OK.

  • Page 147: Selecting Fax Options For Single Jobs

    Selecting Fax Options for Single Jobs Selecting Fax Options for Single Jobs This section includes: ■ Setting the Fax Resolution on page 8-144 Selecting the Original Type on page 8-144 ■ ■ Making the Image Lighter or Darker on page 8-145 ■...

  • Page 148: Making The Image Lighter Or Darker

    When the Document Glass is used for Color Fax, only one page can be scanned for one job. ■ Color Fax may not work properly if the receiving or sending end is not DocuPrint C3290 FS. ■ Even if a communication error occurs during Color Fax transmission, the printer will not retry transmission.
  • Page 149 Selecting Fax Options for Single Jobs Press the OK button. Note: Changing the Color Fax setting requires that the printer be turned off and then on again. When faxing, press the Color Mode button to switch between Black and White mode and Color mode. Note: The factory default for Color Fax is Off.

  • Page 150: Changing The Default Fax Job Settings

    Changing the Default Fax Job Settings Changing the Default Fax Job Settings To change the default fax settings: Press the System button. Select , and then press the OK button. Default Settings Select , and then press the OK button. Fax Defaults Press the Up Arrow or Down Arrow button to select the setting you want to change.

  • Page 151: Managing Fax Functions

    Managing Fax Functions Managing Fax Functions This section includes: ■ Printing Transmission Reports on page 8-148 ■ Enabling or Disabling Secure Faxes on page 8-148 Limiting Access to Fax and Scan Operations on page 8-150 ■ ■ Limiting Who Can Send Faxes to the Printer on page 8-150 ■...
  • Page 152 Managing Fax Functions On the control panel, press the System button. Select , and then press the OK button. Admin Menu Select Secure Settings , and then press the OK button. Select , and then press the OK button twice. Panel Lock Select , and then press the OK button.

  • Page 153: Limiting Access To Fax And Scan Operations

    Managing Fax Functions Limiting Access to Fax and Scan Operations Enabling the Scan/Fax Lock option limits access to fax and scan operations by requiring a password to be entered before faxing or scanning. To enable or disable Scan/Fax Lock: On the control panel, press the System button. Select Admin Menu , and then press the OK button.

  • Page 154: Printing Fax Reports

    Managing Fax Functions Printing Fax Reports Several fax reports are available to provide information about faxing activities, directories, and pending jobs. The Speed Dial report and the Address Book report display information about fax numbers, individual, or group recipients. The Fax Activity report provides information about completed fax jobs. The Fax Pending report provides a list of faxes waiting to be sent.

  • Page 155: Solving Fax Problems

    Solving Fax Problems Solving Fax Problems If the fax cannot be sent correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be sent correctly, even after performing the described operations, contact your service representative.

  • Page 156: Problems Sending Faxes

    Solving Fax Problems Problems Sending Faxes Symptom Cause Solution The document is not scanned. The document is too thick, too thin, Use the original glass to send the or too small. fax. The document is scanned at an The document guides are not Slide the document guides to fit the angle.

  • Page 157: Problems Receiving Faxes

    Solving Fax Problems Problems Receiving Faxes Symptom Cause Solution The received fax is blank. There may be a problem with the Check that the machine can make telephone connection or with the clean copies. If it can, have the caller caller’s fax machine.

  • Page 158: Using The Control Panel

    Using the Control Panel Menus and Keypad This chapter includes: ■ Control Panel Menus on page 9-156 ■ Description of Menu Items on page 9-158 ■ Menu Map on page 9-174 Entering Text on the Control Panel on page 9-175 ■...

  • Page 159: Control Panel Menus

    Control Panel Menus Control Panel Menus This section includes: ■ Menu Configuration on page 9-156 ■ Changing Menu Settings on page 9-157 Menu Configuration The menus that can be accessed by pressing the System button on the control panel are as follows: ■...

  • Page 160: Changing Menu Settings

    Control Panel Menus Changing Menu Settings Changing the Power Saver Time In this example, you set the transitional time to the Power Saver Mode. For more information on the power saver modes, see Power Saver Modes on page 2-36. To display the screen, press the System button on the control panel.

  • Page 161: Description Of Menu Items

    Description of Menu Items Description of Menu Items This section includes: ■ Default Settings on page 9-158 ■ Tray Settings on page 9-160 Information Pages on page 9-161 ■ ■ Billing Meters on page 9-162 ■ Admin Menu on page 9-162 Default Settings There are three submenus under the Default Settings menu: Copy Defaults, Scan Defaults, and Fax Defaults.
  • Page 162 Description of Menu Items Scan Defaults Menu ■ Scan to Network: Selects the scan destination. ■ File Format: Selects the file type of the scanned image. ■ Color: Selects the color mode, either color or black and white. Resolution: Selects the scan resolution. ■...

  • Page 163: Tray Settings

    Description of Menu Items Tray Settings There are three submenus under the Tray Settings menu: Tray 1 (MPT), Tray 2, and Tray 3. You can set paper size and paper type for each tray under these menus. (Display Pop-up and MPT Mode can only be set for Tray 1 (MPT).) Tray 3 is displayed only when the optional sheet feeder is installed.

  • Page 164: Information Pages

    Description of Menu Items Information Pages Prints various types of reports and lists. For the procedure for printing information pages, refer to Printing Information Pages on page 9-161. ■ Menu Map: Prints a map of the control panel menus. ■ Demo Page: You can print a sample document to check the printer’s performance.

  • Page 165: Billing Meters

    Description of Menu Items Billing Meters Displays the number of processed print jobs on the control panel. The meter is divided according to the color modes. ■ Total Impressions: Displays the total number of pages printed. ■ Color Impressions: Displays the total number of pages printed in color. ■...
  • Page 166 Description of Menu Items PCL Settings ■ Paper Supply: Specifies the paper tray to be used for printing. ■ Auto (default): The tray is selected automatically when print data is sent. ■ Tray 1 (MPT) Tray 2 ■ ■ Tray 3 ■...
  • Page 167 Description of Menu Items PostScript Settings ■ PS Error Report: Specifies whether an error report is printed when a PostScript error occurs. ■ PS Job Time-Out: Specifies the maximum execution time for a PostScript job to complete. If the job exceeds the specified number of minutes, a PostScript error occurs.
  • Page 168 Description of Menu Items ■ IP Address, Subnet Mask, and Gateway Address: These items are used to check the addresses that have been obtained automatically or to specify addresses manually. Enter the address in the format of xxx.xxx.xxx.xxx. You can specify values in the range of 0 to 255 for xxx. To set addresses manually, set Get IP Address to Panel.
  • Page 169 Description of Menu Items Parallel Settings Specifies the settings for the parallel interface. Note: You need to restart the printer to activate the new settings. After changing the settings, turn off the printer and then turn it on again. Specifies if the ECP communication mode of the parallel interface is enabled or disabled. Adobe Protocol Use Adobe Protocol menu to specify PostScript communication protocol for the parallel interface.
  • Page 170 Description of Menu Items ■ Ans/FAX Mode: The printer can share one telephone line with an answering machine. In this mode, the printer will monitor the fax signal and pick up the line if there are fax tones. If the phone communication in your country is serial, this mode is not available.
  • Page 171 Description of Menu Items ■ DRPD Pattern: Specifies a distinctive ring pattern for use with DRPD service. DRPD Patterns are specified by your telephone company. The patterns provided with your multifunction printer are shown below: Pattern 1 Pattern 2 Pattern 3 Pattern 4 Pattern 5 6180mfp-060...
  • Page 172 Description of Menu Items ■ Extel Hook Thresh: Specifies the threshold value for the external telephone. Country: Specifies the country where the printer is used. ■ Note: Country must be set before faxes can be sent. ■ FWD Error Print: To print the documents failed to transfer when Forward Set Print is set to Off. ■...
  • Page 173 Description of Menu Items ■ Time-Out: You can cancel a printing process when it goes beyond a set time period. Set the time until the print job is canceled. When this timeout expires, the print job is canceled. ■ 5 sec. to 300 sec. (default: 30 sec.): Specifies the amount of time in increments of 1 second the printer waits for additional data before it cancels the job.
  • Page 174 Description of Menu Items ■ Banner Sheet: Specifies the settings for the banner sheet. ■ Insert Position (default: Off): Selects the position to output the banner sheet from: Off, Front, Back, and Front & Back. When Off is selected, the banner sheet is not printed. Specify Tray (default: Tray 1 (MPT)): Specifies the tray from which the banner sheet is output: ■...
  • Page 175 ■ Non-Xerox Toner: Specifies whether to use refilled print cartridges. Important: Non-Xerox toner may seriously damage the printer. Damage caused by Non-Xerox toner may not be covered by your warranty. Secure Settings Use the Secure Settings menu to set a password to limit access to the menus.
  • Page 176 Description of Menu Items Admin Reports Use this menu to print various types of reports and lists regarding printer usage. ■ Speed Dial: Prints a report of the speed dial numbers. ■ Address Book: Prints a report of the address book email addresses. ■...

  • Page 177: Menu Map

    Menu Map Menu Map The Menu Map helps you navigate the control panel menus. To print the Menu Map: On the control panel, press the System button, select , and then press the OK Information Pages button. Select Menu Map , and then press the OK button to print.

  • Page 178: Entering Text On The Control Panel

    Entering Text on the Control Panel Entering Text on the Control Panel When programming the recipient name, letters, accented characters, numbers and symbols can be entered much like using your cell phone keypad. Correcting Text ■ To erase all entered text, press and hold down the Cancel button. ■...

  • Page 179: Troubleshooting

    Troubleshooting This chapter includes: ■ Paper Jams on page 10-177 ■ Print Quality on page 10-193 ■ Problems With the Printer on page 10-201 Control Panel Error Messages on page 10-205 ■ ■ Getting Help on page 10-213 10-176...

  • Page 180: Paper Jams

    Paper Jams Paper Jams This section includes: ■ Preventing and Clearing Paper Jams on page 10-177 ■ Paper Jams in Tray 1 (MPT) on page 10-178 ■ Paper Jams in the Paper Tray on page 10-181 ■ Paper Jams at the Automatic Document Feeder on page 10-184 ■...

  • Page 181: Paper Jams In Tray 1 (Mpt)

    Paper Jams Paper Jams in Tray 1 (MPT) Follow this procedure to remove paper jammed in Tray 1 (MPT). Pull the jammed paper out of Tray 1 (MPT), and remove any remaining paper from the tray. 6180mfp-026 Close Tray 1 (MPT). Push up the button and open the front cover.
  • Page 182 Paper Jams Carefully remove any jammed paper in the printer. Confirm that there are no scraps of paper left inside. 6180mfp-029 6180mfp-030 Important: Prolonged exposure to light may damage the print cartridge. Close the front cover. Remove the tray from the printer. 6180mfp-028 10-179...
  • Page 183 Paper Jams Carefully pull out any jammed paper remaining inside the printer. 6180mfp-027 Insert the tray into the printer and push until it stops. 6180mfp-013 Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.

  • Page 184: Paper Jams In The Paper Tray

    Paper Jams Paper Jams in the Paper Tray Use the following procedure to remove paper jammed in the paper tray. Gently remove the tray from the printer. 6180mfp-028 Remove all the jammed and/or creased paper from the tray. If there is jammed paper remaining inside the printer, pull it out carefully to avoid tearing it. 6180mfp-027 10-181...
  • Page 185 Paper Jams Press the release button and open the front cover. Remove any scraps of paper remaining inside the printer. 6180mfp-029 6180mfp-030 Important: Prolonged exposure to light may damage the print cartridge. Important: Fuser is hot. Do not touch areas with labels indicating high temperature and the surrounding areas.
  • Page 186 Paper Jams Insert the tray into the printer, and push until it stops. 6180mfp-013 Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer. 10-183...

  • Page 187: Paper Jams At The Automatic Document Feeder

    Paper Jams Paper Jams at the Automatic Document Feeder Note: Paper jams at the ADF can happen if the document feed tray is overfilled. Fill the document feed tray only up to the MAX line indicated on the tray. 6180mfp-063 Use the following procedure to remove paper jammed at the ADF.
  • Page 188 Paper Jams If the paper jam is in the paper feed area, remove the paper by carefully pulling it up. 6180mfp-024 If the paper jam is at the paper exit area, turn the dial to remove the paper. 6180mfp-025 Open the document cover, gently remove any jammed paper. 6180mfp-058 10-185...

  • Page 189: Paper Jams At The Fuser

    Paper Jams Paper Jams at the Fuser Press the button and open the front cover. 6180mfp-029 Lift the levers at both ends of the fuser (1), and remove the jammed paper (2). If the paper is torn, remove any scraps of paper remaining inside the printer. Important: Fuser is hot.
  • Page 190 Paper Jams Open the cover of the fuser and remove the jammed paper. 6180mfp-044 Close the fuser cover and press down both levers. 6180mfp-033 Close the front cover. 6180mfp-050 10-187...

  • Page 191: Paper Jams At The Duplex Unit

    Paper Jams Paper Jams at the Duplex Unit Push the button and open the front cover. 6180mfp-029 Important: Fuser is hot. Do not touch areas with labels indicating high temperature and the surrounding areas. Otherwise, you can get burnt. Carefully pull out the jammed paper from the duplex unit. If jammed paper cannot be found, go to the next step.
  • Page 192 Paper Jams Hold the knobs of the transfer unit as shown in the following illustration and open the unit fully. 6180mfp-035 Remove the jammed paper. Confirm that there are no scraps of paper left inside the transfer belt unit. 6180mfp-036 Close the transfer belt unit.

  • Page 193: Paper Jams In The Optional Sheet Feeder

    Paper Jams Close the front cover. 6180mfp-050 Paper Jams in the Optional Sheet Feeder Open the trays until you find the jammed paper. 6180mfp-037 Note: Paper jammed in the lower tray can block the trays above it, preventing you from opening them. Look for the jammed paper sequentially, starting with the lowest tray.
  • Page 194 Paper Jams Remove all jammed and/or creased paper from the tray. 6180mfp-049 Pull the jammed paper out carefully to avoid tearing it. If the paper is torn, confirm that there are no scraps of paper remaining inside the printer. 6180mfp-038 Push the button and open the front cover.

  • Page 195: When Long Paper Jams

    Paper Jams Close the front cover. 6180mfp-051 Insert the trays into the printer. Push the trays in until they stop. 6180mfp-039 Important: Do not use excessive force on the tray. Doing so could damage the tray or the inside of the printer.

  • Page 196: Print Quality

    Print Quality Print Quality This section includes: ■ Print-Quality Problems on page 10-193 ■ Copy-Quality Problems on page 10-197 Color Registration on page 10-198 ■ Print-Quality Problems When the print quality is poor, select the closest symptom from the following table to correct the problem. If the print quality does not improve after carrying out the appropriate action, contact our Customer Support Center or your dealers.
  • Page 197 Print Quality Symptom Reason/Action Stray black dots or white The paper is outside the recommended specification range. areas (drop outs) Replace the paper with a recommended size and type, and confirm that your control panel settings are correct. See About Paper on page 5-61.
  • Page 198 Print Quality Symptom Reason/Action Blank pages Two or more sheets may be feeding at once. Remove the paper stack from the tray, fan it, and reinsert it. The print cartridges are not genuine print cartridges. Verify that the print cartridges (C/M/Y/K) are genuine cartridges, and replace if necessary.
  • Page 199 Print Quality Symptom Reason/Action Vertical blanks The laser is being blocked. Remove the print cartridges and clean all debris from the laser len(s) with a lint free cloth. The transfer unit, or fuser, is old or damaged. Check the condition of the transfer unit and fuser, and replace as necessary. The print cartridges are not genuine print cartridges.

  • Page 200: Copy-Quality Problems

    Print Quality Copy-Quality Problems When the copy quality is poor, select the closest symptom from the following table to correct the problem. If the copy quality does not improve after carrying out the appropriate action, contact our Customer Support Center or your dealers. Symptom Reason/Action Lines or streaks only...

  • Page 201: Color Registration

    Print Quality Color Registration Color registration can be adjusted by the printer automatically, or you can manually adjust it. Color registration should be adjusted any time the printer is moved. Automatic Color Registration Adjustment Use the following procedure to perform automatic color registration adjustment. Note: An automatic color registration adjustment is performed every time a new print cartridge is installed.
  • Page 202 Print Quality Determining Values From the lines to the right of the Y (yellow), M (magenta), and C (cyan) pattern, find the values of the straightest lines. When “0” is the value nearest the straightest line, you do not need to adjust the color registration. When the value is not “0”, follow the procedure outlined in “Entering Values”.
  • Page 203 Print Quality Enabling/Disabling Automatic Color Registration Use the following procedure to enable/disable automatic color registration when a new print cartridge is installed. Press the System button to display the screen. Setup Press the Up Arrow or Down Arrow button until appears, and then press the OK Admin Menu button.

  • Page 204: Problems With The Printer

    Problems With the Printer Problems With the Printer If you encounter a problem with your printer, use the following table to troubleshoot and fix the problem. For additional troubleshooting information, see Print Quality on page 10-193. WARNING: This equipment has been designed to restrict operator access to safe areas only. Operator access to hazardous areas is restriced with covers or guards, which would require a tool to remove.
  • Page 205 Problems With the Printer Symptom Reason/Action Cannot send or receive fax Is the printer connected to an analog phone outlet? If not, connect the printer to a known good analog phone outlet. Are the fax parameters configured properly? Verify that the fax parameters have been set correctly. Print job sent but the light Is the interface cable disconnected? of the Ready indicator is...
  • Page 206 Problems With the Printer Symptom Reason/Action Paper cannot be fed. Is the paper correctly loaded? Paper jams. Load the paper correctly. For labels, transparencies, or envelopes, fan them well to Multiple paper are fed. allow air to enter between each sheet before loading. See Loading Paper in Trays 2 Paper is fed at an angle.

  • Page 207: Enabling Options

    Problems With the Printer Enabling Options If your options are not working, do the following to enable the options: Using the PostScript Driver Select Start, select Settings, and then select Printers and Faxes. Right-click on the printer and select Properties. Click the Device Settings tab.

  • Page 208: Control Panel Error Messages

    Control Panel Error Messages Control Panel Error Messages This section describes the messages displayed on the control panel. Messages About Supplies Message Condition/Reason/Action 010-351 Time to replace the fuser. Replace the old fuser with a new one. Replace Fuser 010-359 The fuser is not installed correctly or is not working correctly due to damage or malfunction.
  • Page 209 Control Panel Error Messages Message Condition/Reason/Action Ready to Print It is nearly time to replace the transfer unit. Purchase a new transfer unit. Transfer Unit Replace Soon Reboot Printer The fuser is not installed correctly or is not working correctly due to damage or malfunction.

  • Page 210: Messages About The Printer And Other Items

    The front cover is open. Close the front cover. Close Door A Fan Motor Error An error has occurred with the fan. Restart the printer. If the problem persists, contact Xerox Technical Error 042-3NN Support. Restart Printer Fuser Error A fuser error has occurred.
  • Page 211 Control Panel Error Messages Message Condition/Reason/Action MCU Firmware Error A firmware error has occurred. Restart the printer. If the problem persists, contact our Customer Support 024-340 Center or your dealers. Restart Printer MCU NVRAM Error A NVRAM error has occurred. Restart the printer, and if the problem persists contact our Customer 041-340 Support Center or your dealers.
  • Page 212 Turned Halfmode Ready to Copy The printer is in the custom toner mode. Though some of the print cartridges reach the end of their lives, you can Non-Xerox Toner continue printing. Installed Reboot Printer Error NNN-NNN relates to printer problems.
  • Page 213 Control Panel Error Messages Message Condition/Reason/Action Scanner Lamp Error The scan bar lock switch is set to the locked position. Set the scan bar lock switch to the unlocked position, and then turn the Error 062-371 printer off and then on. Restart Printer Note: When the printer tries to activate the scan bar when it is locked, it...

  • Page 214: Network Related Errors

    Control Panel Error Messages Network Related Errors Message Condition/Reason/Action Email Error The SMTP server was not found. Use CWIS to verify that the address for the server is correct. Invalid SMTP Server Error 016-503 Press OK The POP3 server was not found. Email Error Use CWIS to verify that the address for the server is correct.
  • Page 215 Control Panel Error Messages Message Condition/Reason/Action Network Scan Error You do not have Write permission for the SMB/FTP server. Modify your permissions on the server, or change the location you are Invalid Write scanning to one that you have Write permission for. Permission Error 016-784 Press OK...

  • Page 216: Getting Help

    Obtaining the Product Information on page 10-214 Fuji Xerox provides several automatic diagnostic tools to help you produce and maintain print quality. Control Panel Messages The control panel provides you with information and troubleshooting help. When an error or warning condition occurs, the control panel displays a message informing you of the problem.

  • Page 217: Obtaining The Product Information

    ■ You can browse our web site also on the Software and Documentation CD-ROM included with the printer. To access the web site, click [Fuji Xerox Web Site] on the startup window of the CD-ROM. ■ The URL of the driver download service page is as follows: http://www.fxprinters.com/...

  • Page 218: Maintenance

    Maintenance This chapter includes: ■ Cleaning the Printer on page 11-216 ■ Ordering Supplies on page 11-217 ■ Managing the Printer on page 11-219 Checking Page Counts on page 11-223 ■ ■ Moving the Printer on page 11-224 11-215...

  • Page 219: Cleaning The Printer

    Cleaning the Printer Cleaning the Printer This section describes how to clean the printer in order to maintain it in good condition and print clean printouts all the time. WARNING: Before cleaning this product, ensure to switch off and unplug the product from the electrical outlet.

  • Page 220: Ordering Supplies

    Ordering Supplies Ordering Supplies This section includes: ■ Consumables on page 11-217 ■ Routine Maintenance Items on page 11-217 When to Order Supplies on page 11-218 ■ ■ Recycling Supplies on page 11-218 Certain consumables and routine maintenance items need to be ordered occasionally. Each supply includes installation instructions.

  • Page 221: When To Order Supplies

    Ordering Supplies When to Order Supplies The control panel displays a warning when the supply nears its replacement time. Verify that you have replacements on hand. It is important to order these supplies when the messages first appear to avoid interruptions to your printing.

  • Page 222: Managing The Printer

    Managing the Printer Managing the Printer This section includes: ■ Checking or Managing the Printer with CentreWare IS on page 11-219 ■ Checking Printer Status with SimpleMonitor(Windows) on page 11-220 ■ Checking Printer Status Through E-mail on page 11-220 Checking or Managing the Printer with CentreWare IS When the printer is installed in a TCP/IP environment, you can check printer status and configure settings using a web browser on a network computer.

  • Page 223: Checking Printer Status With Simplemonitor(Windows)

    Checking Printer Status with SimpleMonitor(Windows) SimpleMonitor is a tool that is installed with your Xerox printer driver. It automatically checks the printer status when you send a print job. SimpleMonitor can check the paper size that is loaded into the trays, the status of the output tray, and the remaining amount of consumables, such as print cartridges.
  • Page 224 Managing the Printer Item Item to be configured Description Protocol Settings > E- Printer's E-mail Address, Select appropriate settings for sending and receiving e- mail mail. SMTP Server Address, SMTP Server Port Number, E-mail Send Authentication, Login Name, Password, SMTP Server Connection Status, POP3 Server Address, POP3 Server Port Number,...
  • Page 225 When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”: #Password admin #SetMsgAddr service@xerox.com When the full access password is “admin”, and to set the recipient e-mail address to “service@xerox.com”, then confirm the setting result on the network settings list: #Password admin #SetMsgAddr service@xerox.com #NetworkInfo Note: Describe the “#SetMsgAddr”...

  • Page 226: Checking Page Counts

    Checking Page Counts Checking Page Counts The total number of printed pages can be checked at the control panel. Three meters are available: Total Impressions, Color Impressions, and Black Impressions. The billing meter counts the number of pages printed properly. Single side print (including N-up) is counted as one impression, and 2-sided print (including N-up) is counted as two.

  • Page 227: Moving The Printer

    Moving the Printer Moving the Printer CAUTION: The machine (only the main unit including consumables) weighs 41kg. Make sure to carry the ■ equipment by three or more persons. ■ When lifting the machine, face the front panel and firmly grip the recessed areas provided on both sides of the machine.
  • Page 228 Moving the Printer Disconnect the power cord, interface cable, and any other cables. 6180mfp-001 WARNING: Never touch a power coad with wet hands. Danger of electric shock exist. It can cause electric shocks. Set the scan bar lock switch to the locked position. 6180mfp-064 11-225...
  • Page 229 Moving the Printer Remove any paper in the output tray and return the paper stopper to its original position. 6180mfp-053 Remove any paper in the Tray 1 (MPT), and then close the front cover. Keep the paper wrapped and away from humidity and dirt. 6180mfp-054 Pull out the paper tray from the printer and remove any paper in the tray, and then reinstall the tray.
  • Page 230 Moving the Printer Lift the printer and move it gently. Note: If the printer is to be moved over a long distance, the print cartridges should be removed to prevent toner from spilling and the printer should be packed inside a box. 6180mfp-042 After transporting the printer: ■...

  • Page 231: Index

    Index Numerics automatically setting the printer’s IP address (Windows only), 4-6 2-sided printing, 5-21 available printer drivers, 4-10 automatic, 5-21 binding edge options, 5-22 selecting, 5-22 background color see images through thin paper activity report, 8-17 originals, 7-19 adding basic an individual, 8-6 copying, 6-2 individual speed dial entry, 8-6...
  • Page 232 Index choosing a network connection, 4-3 control panel menus cleaning changing settings, 9-3 printer, 11-2 description of, 9-4 printer exterior, 11-2 information pages, 9-7 printer interior, 11-3 parallel settings, 9-13 clearance system settings, 9-17 location of the printer, 1-4 tray settings, 9-6 clearing copy faxes, 8-15...
  • Page 233 Index default settings, 9-4 electrical safety, 1-2 copy, 9-4 e-mail fax, 9-6 commands for, 11-9 scan, 9-5 enabling delay sending a fax, 8-12 options, 10-29 DHCP enabling AutoIP on the printer, 4-7 enabled by default, 4-7 enabling DHCP on the printer, 4-7 enabling on the control panel, 4-7 envelopes, 5-26 enabling with CentreWare IS, 4-7...
  • Page 234 Index faxing basic, 8-4 images changing default settings, 8-13 adjusting, 6-6 delay sending, 8-12 adjusting placement, 6-9 enabling color fax, 8-12 centering, 6-10 lightening/darkening the image, 8-12 importing into an application, 7-14 problems receiving, 8-20 lightening or darkening, 6-6 quick method, 8-4 placing several on one page, 6-9 selecting options, 8-11 setting color mode, 7-17...
  • Page 235 Index menus, 9-2 admin menu, 9-9 labels, 5-29 common tray settings, 9-6 guidelines, 5-29 default settings, 9-4 printing from Tray 1 (MPT), 5-29 descriptions of, 9-4 printing from Trays 2-3, 5-31 tray settings, 9-6 laser safety, 1-3 messages letters control panel, 10-38 selecting using the alphanumeric network related, 10-35 keypad, 8-4...
  • Page 236 Index paper jams automatic document feeder, 10-9 Online Support Assistant, 10-38 duplex unit, 10-13 operating systems fuser, 10-11 printer drivers, 4-10 long paper, 10-18 operational guidelines, 1-5 optional sheet feeder, 10-16 operational safety, 1-4 paper tray, 10-6 options Tray 1, 10-3 550-sheet feeder, 2-5 paper tray settings, 2-12 duplex unit, 2-5...
  • Page 237 Index managing, 11-6 options moving, 11-11 Macintosh, 5-18 options, 2-5 selecting, 5-16, 5-18 parts of scanner, 2-4 Windows, 5-16 problems, 10-26 Output Options tab, 5-16 rear view of, 2-3 Paper Quality tab, 5-16 recycling, 1-22 posters, 6-9 registration, 10-39 safety guidelines, 1-5 setting the IP address, 4-6 secure faxes, 8-15 supplies, 1-5...
  • Page 238 Index secure print, 5-42 security safety enabling secure faxes, 8-15 electrical, 1-2 printing secure faxes, 8-15 laser, 1-3 selecting maintenance, 1-4 2-sided printing, 5-22 operational, 1-4 printing options, 5-15 printing guidelines, 1-5 printing options for an individual job symbols, 1-7 Macintosh, 5-18 safety symbols marked on printer, 1-7 Windows, 5-16...
  • Page 239 WIA image manager, 7-15 options, 2-5 Windows PostScript driver, 4-10 Trays 2-3 loading paper, 5-11 printing glossy paper, 5-36 printing labels, 5-31 Xerox troubleshooting supplies recycling programs, 11-5 fax problems, 8-18 website resources, 10-39 receiving faxes, 8-20 sending faxes, 8-19...
  • Page 240 DocuPrint C3290 FS User Guide ME4051E2-1 (Edition 1) June 2007 Fuji Xerox Co., Ltd. Copyright © 2007 by Fuji Xerox Co., Ltd.

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