Appendix E Customer Support; Registering Your Product - Overland Storage REO 9000 Setup Manual

Disk-based backup-and-recovery appliance with protectionpac software
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E
Customer Support
APPENDIX

Registering Your Product

If you have a technical question about the REO Appliance, try the
following:
1
Check the documentation and online Help.
2
Check the Web site:
Updates and Release Notes for the latest versions of the REO Appliance
products are available from the Overland Storage Web site. The Release
Notes include guidelines for upgrading the software and firmware,
describe modifications and enhancements made to the product, and
identify issues that you should be aware of when using the product. (For
more information, see
page 148.)
After you register your product via the Web site, you can view and
download the Release Notes, as well as any other applicable
documentation, such as the latest version of the Setup Guide.
1
Go to the Overland Storage Web site at:
2
Click SERVICE & SUPPORT.
3
If you have previously registered other products, log on via the
MEMBER LOGIN section; otherwise, click SIGN UP NOW, and follow
the onscreen steps to create a logon account.
4
Under MY PRODUCTS, click Add or Register a New Product.
5
Enter the serial number of your REO Appliance (usually located on the
back of the unit) and delivery date, and click SUBMIT.
www.overlandstorage.com
Checking For and Downloading Updates
www.overlandstorage.com
on
Customer Support
159

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