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Overland Storage REO 1000 Setup Manual

Protection os software disk-based backup-and-recovery appliance
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REO™ 1000 with
Overland
Storage
Disk-Based Backup-and-
Setup Guide
Protection OS™ Software
Recovery Appliance
29 June 2006

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  • Page 1 REO™ 1000 with Overland Storage Protection OS™ Software Disk-Based Backup-and- Recovery Appliance Setup Guide 29 June 2006...
  • Page 2 AND DO NOT USE THE EQUIPMENT AND THE SOFTWARE. 1. Single User License. Subject to the terms and conditions of this EULA, Overland Storage, Inc. (“Overland”) grants to you (“Customer”) a non-exclusive, non-transferable license to use (a) Overland software which provides the basic operating environment...
  • Page 3 Overland Storage. Overland Storage provides this manual as is, without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Overland Storage may make improvements or changes in the product(s) or programs described in this manual at any time.
  • Page 4 Additional Third-Party Notices and EULAs Copyright (c) 1998,1999,2000. Traakan, Inc., Los Altos, CA. All rights reserved. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: 1. Redistributions of source code must retain the above copyright notice unmodified, this list of conditions, and the following disclaimer.
  • Page 5 1. You may copy and distribute verbatim copies of the Program's source code as you receive it, in any medium, provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty; keep intact all the notices that refer to this License and to the absence of any warranty;...
  • Page 6 9. The Free Software Foundation may publish revised and/or new versions of the General Public License from time to time. Such new versions will be similar in spirit to the present version, but may differ in detail to address new problems or concerns. Each version is given a distinguishing version number.
  • Page 7 Copyright 1996, 1998-2000 The Regents of the University of California. All Rights Reserved Permission to use, copy, modify and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appears in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the name of CMU and The Regents of the University of California not be used in advertising or publicity pertaining to distribution of the software without specific written permission.
  • Page 8 WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 U.S.A.

  • Page 9: Table Of Contents

    Contents Setup Guide Preface ......Chapter 1 Reviewing REO™ 1000 Concepts and Requirements .
  • Page 10 Overland Storage REO™ 1000 with Protection OS™ Software Configuring Logon Information ....Configuring Alerts ......
  • Page 11 Setup Guide Chapter 11 Expanding Capacity (Scalability) ....Setting Up Additional Appliances in an iSCSI Configuration ..Appendix A Basic Troubleshooting.
  • Page 12 Overland Storage REO™ 1000 with Protection OS™ Software " Contents...

  • Page 13: Preface

    Preface The Overland Storage REO™ 1000 Disk-Based Backup-and-Recovery Appliance serves as a shared network resource by utilizing high-capacity disks, high-speed Ethernet and Internet SCSI (iSCSI) connectivity, and unique software intelligence capability from Overland. The REO comes with a standard software package called the Protection OS™.
  • Page 14 Overland Storage REO™ 1000 with Protection OS™ Software " Preface...

  • Page 15: Reviewing Reo™ 1000 Concepts And Requirements

    Reviewing REO™ 1000 Concepts and Requirements CHAPTER The main steps involved in preparing to set up the REO include: Step 1 Understanding the concepts of iSCSI, disk-to-disk-to-tape (D2D2T) backup, redundant array of independent disks (RAID), tape emulation, logical volume management (LVM), and how the REO fits into the picture.

  • Page 16: Disk-To-Disk-To-Tape (D2D2T) Backup Capabilities

    Overland Storage REO™ 1000 with Protection OS™ Software Disk-to-Disk-to-Tape (D2D2T) Backup Capabilities The REO is a storage resource used by a single backup server or shared by multiple backup servers using an Ethernet network. By using standard backup software, you can copy backup data that resides on the REO to tape for long-term data retention.

  • Page 17: Redundant Array Of Independent Disks (Raid)

    Setup Guide In addition to being part of the LAN, the backup servers, and the REO are part of the GbE backup SAN. Management browser interface (console) Server 1 Server 2 Server 3 Server 4 Server 5 Server 6 Server 7 Server 8 GbE or 10/100 GbE or 10/100...

  • Page 18: Tape Emulation

    Overland Storage REO™ 1000 with Protection OS™ Software On the REO, both of these RAID configurations also use logical volume management (LVM), which lets you create logical volumes from the storage pool. Tape Emulation The Protection OS software includes two tape emulation features, which...

  • Page 19: Reviewing Pre-Installation Requirements

    Setup Guide Reviewing Pre-Installation Requirements Before attempting to operate the REO with your backup servers, verify that your network meets the minimum requirements specified in the following sections. Important: If you purchased multiple units, be aware that the keys are not interchangeable and Overland strongly recommends that you make a backup copy of the files on the keys before and after you configure them.

  • Page 20: Browser

    Overland Storage REO™ 1000 with Protection OS™ Software Browser The REO GUI is a Web-enabled program that requires the use of cookies, Java applets, and Java scripts. Make sure that the Web browser you use is configured to allow these items.
  • Page 21 Setup Guide On the Privacy tab, verify that the setting is Medium (or lower). Verify that the slider is set to Medium (or lower). If you made any changes, click OK to save them. Verifying the Settings in Firefox Launch Mozilla Firefox. In the Tools menu, click Options.
  • Page 22 Overland Storage REO™ 1000 with Protection OS™ Software Verify that the Enable Java and Enable JavaScript check boxes are selected. Verify that these check boxes are selected. If you made any changes, click OK to save them. " Reviewing REO™ 1000 Concepts and Requirements...

  • Page 23: Setting The Scsi Time-Out Value In Windows Environments

    Setup Guide Setting the SCSI Time-Out Value in Windows Environments If you intend to use your REO in a Windows environment, be aware that there are certain operating conditions in which time-out errors might occur. These errors usually result in the system reporting a disk failure for the associated REO disk drive or drives.
  • Page 24 Overland Storage REO™ 1000 with Protection OS™ Software " Reviewing REO™ 1000 Concepts and Requirements...

  • Page 25: Setting Up The Appliance

    Verletzungen führen. Wir empfehlen den Ein- und Ausbau des Gerätes durch zwei Personen. Unpack the REO. The shipping container contains the following: Overland Storage appliance chassis Four disk carriers and disk drives Power cord (U.S.) (Approved cord shall be used in countries outside North America.)

  • Page 26: Positioning The Appliance In A Rack

    Overland Storage REO™ 1000 with Protection OS™ Software Review the following guidelines before positioning the appliance physically within your network. Make sure that the appliance is accessible. Make sure there is unrestricted air flow around the unit and through the vents in the sides and rear of the case.
  • Page 27 Setup Guide To permit the intermediate slide to continue to move toward the rear, press the inner slide-lock button. Continue to move the outer and intermediate slides toward the rear until they are separated from the inner slide. REO10005 Identify the screw holes in the front and rear rails of the rack where the slides will be installed.
  • Page 28 Overland Storage REO™ 1000 with Protection OS™ Software Note: For racks with square holes, use square clip nuts to secure the slides. Nut plate REO10063 Fasten each of the mounting brackets to the front of the rear rail of the rack by using 10-32 screws and a nut plate.
  • Page 29 Setup Guide At the front of the rack, lift the appliance to its installed height, engage the inner slides mounted on the appliance with the intermediate slides protruding from the rack, and slide the appliance toward the rack until the inner slide-lock engages the intermediate slide. This leaves the entire appliance protruding from the rack, locked in position, supported by the slide rails.

  • Page 30: Installing The Disk Carriers And Disk Drives

    Overland Storage REO™ 1000 with Protection OS™ Software Slide the appliance into the rack, and attach the captive screw on each panel extension (left and right sides) to the rack and nut plate. REO10069 Installing the Disk Carriers and Disk Drives...

  • Page 31: Connecting The Appliance To The Management Lan

    Setup Guide Connecting the Appliance to the Management LAN Choose one of the following: If you want to use the REO GUI to configure the ports, use a Category 5e (or better) cable to connect Data Port 1 on the appliance to a system that is temporarily configured to use a 10.0.0.1 IP address and a subnet mask of 255.255.255.0.
  • Page 32 Overland Storage REO™ 1000 with Protection OS™ Software " Setting Up the Appliance...

  • Page 33: Using The Usb Softkey To Start The Appliance

    Using the USB SoftKey to Start the Appliance CHAPTER The main steps involved in using the key to start the appliance include: Step 1 Making a backup copy of the key. Step 2 Choosing whether to change the settings via the REO GUI or to edit the configuration and network files on the key.

  • Page 34: Deciding Whether To Configure The Ports Via The Key Or The Gui

    Overland Storage REO™ 1000 with Protection OS™ Software The name of this disk drive varies based on your system configuration, but it will be called something like Removable Disk (G:). Make a backup copy of all the folders and files contained on the key.
  • Page 35 Setup Guide With the key inserted into a USB port on a Windows 2000, 2003, or XP system that contains active virus-protection software, browse to the software-key disk drive. Open the cfg folder. To configure the Management Port, complete the following: Right-click the ifcfg-eth1 file, and click Properties.
  • Page 36 Overland Storage REO™ 1000 with Protection OS™ Software In the IPADDR and NETMASK fields, enter the applicable addresses for the management interface for the REO on your network, and change the ONBOOT field to yes. Save the file; when asked if you want to replace the existing file, click Yes.
  • Page 37 Setup Guide Right-click the network file again, click Open With, and then select WordPad. Change the contents of the GATEWAY field to the applicable IP address, and save and exit the file. Important: Do not change the name in the HOSTNAME field; if you change this name, the REO GUI becomes inaccessible.

  • Page 38: Attaching The Softkey To The Appliance

    Overland Storage REO™ 1000 with Protection OS™ Software Complete the steps outlined in the next section, Attaching the SoftKey to Appliance. Attaching the SoftKey to the Appliance Insert the USB SoftKey into one of the USB ports located on the front or back of the REO.

  • Page 39: Attaching The Power Cord And Enabling Power

    Attaching the Power Cord and Enabling Power CHAPTER The main steps involved in enabling power to the REO include: Step 1 Making sure that the disks and key are inserted in the appliance. Step 2 Attaching the power cord to the rear of the appliance. Step 3 Connecting the power cord to a power source, and enabling power.

  • Page 40: Enabling Power To A New Appliance

    Overland Storage REO™ 1000 with Protection OS™ Software Tip: The line on the button indicates the On position; the circle indicates the Off position. Socket DATA Power switch for power supply Enabling Power to a New Appliance Plug the power cord in to an AC power source.

  • Page 41: Shutting Down The Appliance

    Setup Guide Shutting Down the Appliance To ensure preservation of data on the REO, you should not turn off the appliance using the power button; you should use the Shut Down option in the REO GUI. If you are setting up a new appliance and you did not complete the steps in the proper order or power was automatically enabled, you might not have access to the Shut Down option in the REO GUI.
  • Page 42 Overland Storage REO™ 1000 with Protection OS™ Software Press and release the power button on the front of the appliance quickly (1 second) to initiate a graceful software-system shutdown process. Wait up to 1 minute to see if the appliance responds.

  • Page 43: Configuring The Software Environment

    Configuring the Software Environment CHAPTER The main steps involved in configuring the management environment include: Step 1 Entering (or verifying) gateway and Management Port information. Step 2 Entering the GbE Data Port information. Step 3 Entering system information. Step 4 Configuring logon information.
  • Page 44 Overland Storage REO™ 1000 with Protection OS™ Software If you manually edited the key to specify an address for the Management Port, enter that address now. Enter the following in case-sensitive format: Logon Name: Administrator Password: system Note: If a message similar to the following appears, click OK to continue.

  • Page 45: Checking The New Connection To The Management Port

    Setup Guide In the Default Gateway section of the right pane, either enter the address that you want to use and click Apply or verify that the existing address is the one you want to use. Note: The Remove Gateway and Disable Port buttons only appear after you enter an applicable address.

  • Page 46: Configuring The Gbe Data Port

    Overland Storage REO™ 1000 with Protection OS™ Software Configuring the GbE Data Port The GbE data port is used for block-level data transport between your backup servers and the REO. If you have more than one backup server, connect them to the appliance through a GbE switch.

  • Page 47: Configuring Logon Information

    Setup Guide If you want to make the VTL Manager page the first page that appears when you access the REO GUI, select the VTL Manager option. Click Apply. Continue the configuration process by entering the logon information described in the next section. Configuring Logon Information Using the Logon Information section, you can change your logon name and password, which Overland recommends that you do during the...

  • Page 48: Configuring Simple Network Management Protocol (Snmp) Traps

    Overland Storage REO™ 1000 with Protection OS™ Software Address for all messages. Enter the e-mail address to which alerts should be sent (for example, the e-mail address for the network administrator or the e-mail-list address for a group of backup administrators).

  • Page 49: Setting The Time And Date Information

    Setup Guide Setting the Time and Date Information The REO is originally set to use the time that corresponds to the Pacific time zone. If you are setting up the appliance in a different time zone, you need to update the time and date settings accordingly. This ensures that any communication that occurs (for example, if an e-mail is automatically generated) reflects the correct date and time.

  • Page 50: Establishing Communication Between The Systems Involved In The Backup Process And The Appliance

    Overland Storage REO™ 1000 with Protection OS™ Software Establishing Communication Between the Systems Involved in the Backup Process and the Appliance If you are using iSCSI connectivity, iSCSI initiators are required to communicate with the iSCSI targets (REO Devices) on the REO. Each...

  • Page 51: Changing The Volume Setup Or Creating Logical Volumes

    Changing the Volume Setup or Creating Logical Volumes CHAPTER The main steps involved in switching from one configuration to another or creating logical volumes include: Step 1 Selecting the applicable configuration. Step 2 Creating the desired number of logical volumes, and setting their size. Using the Default Volume Setup The REO uses a default volume configuration of RAID 5 with logical volumes.
  • Page 52 Overland Storage REO™ 1000 with Protection OS™ Software In the list of volume configurations on the right, select the desired RAID configuration, and then click Submit. When the warning message appears that indicates all data currently residing on the appliance will be deleted, click OK to continue.

  • Page 53: Creating Logical Volumes

    Setup Guide Creating Logical Volumes Using this feature, you can create up to 64 LUNs (volumes) of various sizes in 1 GB increments. Note: The size of a device reflects the space that is available on a disk; one GB equals one billion bytes (1024 ! 1024 ! 1024) in base 2. Under Standalone Devices in the left pane, click Logical Volume Management.
  • Page 54 Overland Storage REO™ 1000 with Protection OS™ Software " Changing the Volume Setup or Creating Logical Volumes...

  • Page 55: Configuring Reo Devices As Disk Or Tape Devices

    Configuring REO Devices as Disk or Tape Devices CHAPTER You can configure each REO Device to function either as a disk device (the default) or as a virtual LTO-2 tape device; that is, you can use each device in its native disk format, virtual-tape format, or any combination of the two.

  • Page 56: Changing A Device From Disk To Tape (Standard)

    Overland Storage REO™ 1000 with Protection OS™ Software If you choose to enable compression, be aware that various factors (such as the speed of your backup server, source devices, or network) can significantly affect performance. Additionally, the existing state of...
  • Page 57 Setup Guide To change the default target name of a device, in the iSCSI Target Name box, type the new name (for example, LTO7). Important: The target names must be unique within a network. Type a new name (if desired), and then click Submit.

  • Page 58: Changing A Device From Disk To Dynamic Tape

    Overland Storage REO™ 1000 with Protection OS™ Software Changing a Device from Disk to Dynamic Tape In the left pane, under Standalone Devices, click Device Configuration. The Standalone Device Configuration page displays the current settings for the first device listed in the Device ID list.
  • Page 59 Setup Guide The default is 0, which allows the appliance to use the available space on a volume, up to 2047 GB. Note: If you decide to change the maximum size at a later date, you must either delete the device and re-create it using the desired size, or create an additional device that uses the desired size.
  • Page 60 Overland Storage REO™ 1000 with Protection OS™ Software Any changes you make are also reflected on the Standalone Device Summary page. Note: The size of a device reflects the space that is available on a disk; one GB equals one billion bytes (1024 ! 1024 ! 1024) in base 2.

  • Page 61: Associating Targets (Devices) And Initiators

    Associating Targets (Devices) and Initiators CHAPTER The main steps involved in associating targets (REO Devices) and initiators with each other include: Step 1 Understanding how the targets and initiators must be identified so that they can successfully communicate with each other. Step 2 Making sure that IP addresses and names match on both the targets and the initiators.

  • Page 62: Reviewing How Targets (Reo Devices) And Initiators Are Associated

    Overland Storage REO™ 1000 with Protection OS™ Software iSCSI-Qualified Names iSCSI-qualified names are constructed in four parts, each separated by a decimal. The first part of the name is the iqn prefix. The second part of the name is a date code in yyyy-mm format. The third part is a reversed domain name, and the fourth part is any string (within the character set and length boundaries) that uniquely identifies the initiator or target.
  • Page 63 Setup Guide Match the Data Port IP address on the appliance to the target address on the backup server. For example, if Data Port 1 on the appliance is assigned an IP address of 10.20.16.4, the IP address on the Network Configuration page must match the target address on the iSCSI configuration tool screens (you must launch the iSCSI configuration tool to obtain this information) for the backup server you are configuring.
  • Page 64 Overland Storage REO™ 1000 with Protection OS™ Software Verify that the iSCSI Target Name on the appliance matches the target name on the backup server. For example, if one of the volumes on the appliance is named idevice.name.00e0812dd2e1.00, this is the iSCSI Target Name. The...
  • Page 65 Setup Guide Match the iSCSI initiator name on the appliance to the initiator name on the backup server. For example, if one of the volumes on the appliance is named idevice.name.00e0812dd2e1.00, this is the iSCSI Target Name. You must assign at least one initiator to this target (if you do not, you will not be able to access the device).

  • Page 66: Configuring Targets (Reo Devices) And Initiators

    Overland Storage REO™ 1000 with Protection OS™ Software Configuring Targets (REO Devices) and Initiators Each logical volume on the REO is an iSCSI target and has a passive role in fulfilling requests initiated by the application or backup server. The backup server is an initiator and plays the active role in issuing commands.
  • Page 67 Setup Guide To change an iSCSI Target Name, type the new name in the text box, and then click Submit. The iSCSI Target Name fields are assigned default values that include the Media Access Control (MAC) address of the appliance. Using the MAC address helps ensure that the default name is unique.

  • Page 68: Configuring The Iscsi Initiator With Target (Reo Device) And Initiator Assignments

    Overland Storage REO™ 1000 with Protection OS™ Software Tip: To copy the initiator name if you are using the Microsoft initiator driver and then paste it here, use the initiator configuration tool. Click the Initiator Settings tab, highlight the initiator node name, right- click, and copy the initiator node name.

  • Page 69: Backing Up The Appliance

    Setup Guide Note: For detailed information on various drivers and adapters, see the manufacturer’s documentation for assistance on assigning targets. You can also check the Overland Web site (www.overlandstorage.com) for Application Notes. Backing Up the Appliance After you have completed tasks such as creating targets and initiators, Overland strongly recommends that you create backup copies of the basic appliance configuration and of the USB SoftKey.
  • Page 70 Overland Storage REO™ 1000 with Protection OS™ Software " Associating Targets (Devices) and Initiators...

  • Page 71: Creating A Virtual Tape-Library (Vtl)

    Creating a Virtual Tape-Library (VTL) CHAPTER The main steps involved in creating a VTL include: Step 1 Selecting the type of library that you want to emulate. Step 2 Setting the target information. Step 3 Identifying the initiators. Step 4 Making another backup copy of the appliance so that your configuration information is preserved.
  • Page 72 Overland Storage REO™ 1000 with Protection OS™ Software In the Descriptive Name section of the Add VTL page, leave the Automatic check box selected if you want the REO GUI to specify the name of the VTL (it will use the phrase “vtl” followed by a number, beginning with 0).
  • Page 73 Setup Guide From the Characters list, select the applicable number of characters (6 or 8) to display for your backup application. If you select 8, the system automatically appends L2 to the label. To change the default number of virtual tape-drives that you want to allocate for the VTL, enter the new number in the Drive Count box.

  • Page 74: Setting Target Information

    Overland Storage REO™ 1000 with Protection OS™ Software Setting Target Information On the Target Configuration page that appears, the default SCSI Product ID automatically identifies the VTL as a NEO Series device. Important: Do not change this setting unless your backup software requires the alternate setting of REO Series.

  • Page 75: Specifying Initiators

    Setup Guide If you want to change the Descriptive Name automatically assigned by the appliance, enter the new name here. If you want to change the Bar Code String Width, select the new setting here. To change the default target name of a device, type the new name in the iSCSI Target Name box.
  • Page 76 Overland Storage REO™ 1000 with Protection OS™ Software The fully qualified iSCSI name is assigned by the manufacturer of either the software initiator or the storage adapter installed on your backup server. The iSCSI initiator name entered here must match the name of the iSCSI initiator on the associated backup server.
  • Page 77 Setup Guide To add the initiator and return to the Initiator Configuration page, click Commit. If you want to add another initiator, click Add Initiator, and repeat the process. After you are done creating initiators, click Commit. The VTL Manager page is displayed, with a summary of the new VTL you created listed at the bottom of the page.

  • Page 78: Backing Up The Appliance

    Overland Storage REO™ 1000 with Protection OS™ Software Backing Up the Appliance " Make another backup copy of all the files on the USB SoftKey and of the appliance configuration. For more information, see Backing Up the Appliance on page 69.

  • Page 79: Working With The Appliance

    Working with the Appliance CHAPTER This chapter provides a few tips on working with the appliance including: Logging on to the Web interface. Reviewing the information displayed in the different summary pages, the VTL Manager page, and the FC LUN Map page. Looking at how dynamic tape devices work.

  • Page 80: Reviewing The Summary Pages

    Overland Storage REO™ 1000 with Protection OS™ Software Reviewing the Summary Pages The Protection OS software includes a summary page that lists the REO Devices and another that lists the initiators. Note: The size of a device reflects the space that is available on a disk;...

  • Page 81: Reviewing The Standalone Device Summary Page

    Setup Guide Number of Multisite Tapes. If you are using Multi-SitePAC, the summary includes this field, which indicates the number of virtual multisite tapes that have been created. System PACs. Lists the software PACs that have been installed. Serial Number. Displays the number assigned to your appliance Reviewing the Standalone Device Summary Page The Standalone Device Summary page provides an immediate view of your appliance and the status of any logical volumes (devices) you...

  • Page 82: Reviewing The Initiator Summary Page

    Overland Storage REO™ 1000 with Protection OS™ Software Reviewing the Initiator Summary Page The Initiator Summary page provides an immediate view of the initiators (systems) that you have defined for the REO Devices. For each initiator, this page shows information such as which devices (targets) it is associated with and the type of connection.

  • Page 83: Reviewing The Vtl Manager Page

    Setup Guide Reviewing the VTL Manager Page The VTL Manager page displays high-level information about your VTLs and provides access to all pages associated with a VTL. Before you create a VTL, only the upper sections of the page (Capacity Summary and Resources) are displayed.

  • Page 84: Looking At How Dynamic Tape Devices Work

    Overland Storage REO™ 1000 with Protection OS™ Software Display. Accesses the VTL Status page, which displays a Device Summary and a Cartridge Map. Drives. Lists the number of virtual tape-drives assigned to the VTL. Cartridges. Lists the number of virtual tapes assigned to the VTL.

  • Page 85: Checking Communication With Other Appliances Or Systems

    Setup Guide Checking Communication with Other Appliances or Systems The Maintenance page includes a section that lets you check network connectivity with any system, appliance, passthrough device, and so on that has an IP address. The REO GUI uses a ping command to perform this check.

  • Page 86: Understanding What The Leds Represent

    Overland Storage REO™ 1000 with Protection OS™ Software Understanding What the LEDs Represent The front of the appliance includes several LED lights. If an LED for a disk is blinking, it indicates that activity is occurring that involves that disk. If an LED for a port (network connection) is blinking, it indicates that the port is in use.
  • Page 87 Setup Guide On the Maintenance page, under Shut Down/Restart, click Shut Down. When the confirmation message appears, click OK to continue. Wait several minutes, and then disconnect the AC line cord from the power mains. Unplug all connections, and label them so that you can reattach them using the same connection configuration.
  • Page 88 Overland Storage REO™ 1000 with Protection OS™ Software For more information, see Connecting the Appliance to the Management on page 31 and Connecting the Data Port on page 49. Insert the USB SoftKey in a USB port. For more information, see Attaching the SoftKey to the Appliance page 38.

  • Page 89: Expanding Capacity (Scalability)

    Expanding Capacity (Scalability) CHAPTER This chapter explains how to add one or more additional appliances to expand the performance capacity in an iSCSI environment. Setting Up Additional Appliances in an iSCSI Configuration Install, configure, and manage each REO that you purchased using the same instructions provided for the appliance that it complements.
  • Page 90 Overland Storage REO™ 1000 with Protection OS™ Software " Expanding Capacity (Scalability)

  • Page 91: Basic Troubleshooting

    Basic Troubleshooting APPENDIX As you troubleshoot the appliance, keep the following guidelines in mind: Do not turn off the appliance using the power button on the appliance. You must verify that none of the initiators have active connections, and you should use the Shutdown/Restart option in the GUI to shut down the appliance.
  • Page 92 Overland Storage REO™ 1000 with Protection OS™ Software SNMP Trap ID E-Mail Subject E-Mail Body and SNMP Trap Description ALERT_GENERAL_ Storage Pool Event, Unit Server Name: <SystemName>, Serial CAPACITY SN: <REOserialNumber>. Number: <REOserialNumber>. Safe level Alert: Percent used: <percentage>, Total Capacity (GB): <capacity>...

  • Page 93: List Of Generic Snmp Alerts (Traps)

    Setup Guide SNMP Trap ID E-Mail Subject E-Mail Body and SNMP Trap Description ALERT_HOT_SPARE_DISK ALERT: HOTSPARE Server Name: <SystemName>, Serial _PRESENT PRESENT Number: <REOserialNumber>. Controller <number>, HOTSPARE PRESENT ALERT_HOT_SPARE_DISK ALERT: HOTSPARE NOT Server Name: <SystemName>, Serial _NOT_PRESENT PRESENT Number: <REOserialNumber>. Controller <number>, HOTSPARE NOT PRESENT List of Generic SNMP Alerts (Traps)
  • Page 94 Overland Storage REO™ 1000 with Protection OS™ Software Trap Additional Information Generate linkUp When you start or restart snmpd, it generates the corresponding linkUp and linkDown traps for all network interfaces. (Note that ifIndex contains the interface index number.) 2005-09-20 07:39:54 172.20.16.93(via UDP: [10.20.16.93]:32791) TRAP, SNMP v1, community public SNMPv2-SMI::mib-2.88.2 Enterprise Specific Trap (1) Uptime: 0:03:58.06...

  • Page 95: Using The Log Files

    Using the Log Files The REO creates and maintains .log files that contain diagnostic information intended for use by Overland Storage Technical Support in troubleshooting issues you might encounter. The logs are updated every 60 seconds, with new information appended to the beginning of the applicable file.

  • Page 96: Unable To Access The Appliance

    Overland Storage REO™ 1000 with Protection OS™ Software Unable to Access the Appliance If you cannot access the appliance through the GUI or through the Data Port, try the following: Check the LED lights on the appliance. If lights are not on, check all connections between the appliance and the power source.

  • Page 97: Internet Explorer Does Not Redirect From Ip Address On Windows Server 2003

    Setup Guide This message indicates that you have inserted a key that is using software version 2.2 or later into an appliance that is currently configured to use software version 2.1 or earlier. For instructions on upgrading the appliance, see the applicable release notes posted on the Web site at www.overlandstorage.com.
  • Page 98 Overland Storage REO™ 1000 with Protection OS™ Software To add the appliance to the list of trusted sites Launch Internet Explorer. In the Tools menu, click Internet Options. On the Security tab, select Trusted Sites, and then click Sites. In the Add this Web site to the zone box, type the IP address for the REO, and click Add.

  • Page 99: Gui Stops Responding Or Displays A Refresh Error

    Setup Guide GUI Stops Responding or Displays a Refresh Error When you are working in the REO GUI, one of the following situations might occur: If the GUI stops responding unexpectedly, it might be because a failure occurred on the appliance. (When a failure occurs and a RAID volume moves into an INOPERABLE status, the system remains inaccessible while the controller attempts to recover the volume.) If the system stopped responding, complete the steps outlined under...

  • Page 100: Addressing A Refresh Error Message

    Overland Storage REO™ 1000 with Protection OS™ Software Addressing a Refresh Error Message Complete the applicable steps for your browser. To enable scripting in Internet Explorer Launch Microsoft Internet Explorer. In the Tools menu, click Internet Options. On the Security tab, click Custom Level.

  • Page 101: Why Do I Get A Message That Indicates The Appliance Is Out Of Resources When I Try To Create A Vtl

    Setup Guide Select the Enable Java and Enable JavaScript check boxes, and click Verify that these check boxes are selected. Why Do I Get a Message that Indicates the Appliance is Out of Resources When I Try to Create a VTL? If you try to create a VTL and the process fails (see the following error message), it might because of one of the following: You have used the maximum number of tape drives or tape cartridges.

  • Page 102: Unexpectedly Logged Off

    Overland Storage REO™ 1000 with Protection OS™ Software Unexpectedly Logged Off When you are using the REO GUI, you should be aware of the following: If you log on from one system and then log on from another system, the GUI automatically logs you off from the first system.

  • Page 103: Perpetual Loop Of Audible Alerts On The Appliance

    Setup Guide Verify that the Status of each volume and disk is OK, which indicates that the target is functioning correctly. Make sure that the Status of the PU and each Disk is OK. Perpetual Loop of Audible Alerts on the Appliance On startup, the appliance might reach an error state and begin an endless loop of audible alerts.

  • Page 104: Lost Or Damaged Softkey Or Files Accidentally Deleted From The Key

    Overland Storage REO™ 1000 with Protection OS™ Software Using a text editor, open the login file located in the <drive>:\cfg folder on the USB SoftKey. Open the login file. Search for the line with UserName and Password, and note the corresponding information.

  • Page 105: Recover System Page Appears In The Gui

    Setup Guide Recover System Page Appears in the GUI If the REO GUI displays the Recover System page, it indicates that the RAID set associated with a controller is damaged or unavailable. This can occur if one disk fails in a RAID 0 configuration or two disks fail in a RAID 5 configuration.

  • Page 106: Determining Whether A Disk Drive Is Faulty Or There Is A Problem With The Appliance (Raid 5)

    Overland Storage REO™ 1000 with Protection OS™ Software Determining Whether a Disk Drive is Faulty or There is a Problem with the Appliance (RAID 5) When there is a problem with a disk drive, its Status on the Internal Disk Management page is reported as NOT PRESENT.

  • Page 107: Purchasing A Spare Disk Drive

    For more information, see Purchasing a Spare Disk Drive. If the REO continues to report a problem after you replace the disk, contact Overland Storage Technical Support (for more information, see Customer Support on page 113).

  • Page 108: Does The Appliance Automatically Start After A Power Outage

    Overland Storage REO™ 1000 with Protection OS™ Software Does the Appliance Automatically Start After a Power Outage? If the facility in which your REO is installed experiences an interruption in power, the appliance will automatically run through the power-up sequence when power is restored.

  • Page 109: Appendix B Specifications

    Specifications APPENDIX This appendix lists the specifications for the appliance. Capacity Disk Drives Four SATA × 250 or 500 GB Raw Capacity 1 terabyte (TB) RAID Levels RAID 0 or RAID 5 Performance Backup Performance Up to 150 GB per hour Host Interfaces Hardware Two GbE Ports (RJ45)

  • Page 110: Electromagnetic Emission

    Overland Storage REO™ 1000 with Protection OS™ Software Shock 10 G (11 milliseconds half sine) Vibration .25 G swept sine (5–250–5 Hz) no errors Non-operating Humidity 10% to 95% non-condensing Temperature –40° to 140°F (–40° to 60°C) Altitude –984 to 39,370 feet (–300 to 12,000 meters)

  • Page 111: Fcc Notice

    Setup Guide FCC Notice This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 112: Declaration Of Conformity

    Overland Storage REO™ 1000 with Protection OS™ Software Declaration of Conformity " Specifications...

  • Page 113: Appendix C Customer Support

    Check the Web site: Updates and Release Notes for the latest versions of the products are available from the Overland Storage Web site. (For more information, see Checking For and Downloading Updates on page 115.) After you register your product via the Web site, you can view and download the Release Notes, as well as any other applicable documentation, such as the latest version of the Setup Guide.

  • Page 114: Locating Additional Information For Your Product

    Overland Storage REO™ 1000 with Protection OS™ Software You can use the Product Selector to select a product and view information about it. Locating Additional Information for Your Product www.overlandstorage.com Go to the Overland Web site at: Click SERVICE & SUPPORT.

  • Page 115: Updating The Appliance

    Setup Guide If you still have a question, use the following contact information: Contact Worldwide Headquarters Overland Storage, Inc. 4820 Overland Avenue San Diego, CA 92123 Toll Free: 1.800.729.8725 Tel: 1.858.571.5555 Fax: 1.858.571.3664 Sales Telephone: 1.858.571.5555 Fax: 1.858.571.3664 E-mail: sales@overlandstorage.com...
  • Page 116 Overland Storage REO™ 1000 with Protection OS™ Software In the Sub-Categories section, click REO Software and Release Notes. Click here. In the list of results that appears, click the link to the applicable release to download the files. Use the instructions provided in the Release Notes to download and upgrade your appliance.

  • Page 117: Glossary And Acronym List

    Glossary and Acronym List Application server. A networked computer on which production programs are running. The programs on an application server typically handle application interaction between an end-user’s browser-based programs and a company’s back-end database or business applications. (While the application server runs the programs and processes requests, the actual programs and data are usually stored on a file server.) Backup server.
  • Page 118 Overland Storage REO™ 1000 with Protection OS™ Software Internet SCSI (iSCSI). A standard protocol for universal access to shared storage devices over standard, Ethernet-based transmission control protocol/Internet protocol (TCP/IP) networks. The connection- oriented protocol transports SCSI commands, data, and status across an IP network.
  • Page 119 Setup Guide NIC. Network interface card Print server. A networked computer that stores and processes print requests to a printer from an end-user’s computer and returns status information to the end-user. RAID. Redundant array of independent disks SAN. Storage-area network SCSI.
  • Page 120 Overland Storage REO™ 1000 with Protection OS™ Software " Glossary and Acronym List...

  • Page 121: Index

    Index system information 46 tape devices 55 targets and initiators 66 time and date 49 accessing VTL 71 appliance, prohibited 96 with the USB SoftKey 33 GUI 79, 96, 105 connecting adding Data Port 31 appliances 89 Management Port 31 logical volumes 53 power cords 39 VTL 71...
  • Page 122 Overland Storage REO™ 1000 with Protection OS™ Software verifying configuration 43 accessing 79 management system, configuring 43 configuring targets and initiators in 66 messaging 47 Recover System 105 Microsoft Internet Explorer 20 setting the default start page for VTL 47, 71...
  • Page 123 Setup Guide configuring targets and initiators in 66 backing up (post-configuration) 69 Recover System 105 backing up (pre-configuration) 33 unable to log on 96 connecting 38 specifications deleted files from 104 agency approvals 110 editing configuration file on 34 backup software interoperation 110 lost or damaged 104 capacity 109 overview 33...
  • Page 124 Overland Storage REO™ 1000 with Protection OS™ Software " Index...

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