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Installation
The client system must meet the following minimum requirements.
• IBM/PC AT compatible system
• Microsoft .NET 3.5 or higher framework
• 2 GHz CPU or above
• Windows XP SP3 or above
• 1 GB available hard drive disk space
• 1 GB RAM
• SVGA monitor (1024 x 768) with 256 color display, or better
• Keyboard and mouse
• MaxACD running on a server accessible to this client
• Microsoft Lync 2010 or higher version
Pre-Installation Checklist
Before installing MaxAgent for Lync, make sure the following is done:
• MaxACD server has been installed on the system server
• Microsoft Lync has been installed on the client machine
• TCP/IP is enabled on both machines
• The client is able to connect to the server on the network
• The person installing MaxAgent for Lync has local administrator
rights on the client machine
• The extension affiliated with the client machine has a MaxAgent Seat
License assigned to it
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H A P T E R
MaxAgent for Lync Manual
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