Problems - HP Data Protector A.06.11 Integration Manual

• Preview the Data Protector Exchange Single Mailbox backup.
If the Exchange Server part of the preview fails, ensure that the Exchange Server
is online.
If the Data Protector part of the preview fails:
• Ensure that the Exchange Server is configured for use with Data Protector. See
"Configuring Exchange
• Create an Exchange Single Mailbox backup specification to back up to a null
or file device.
If the backup succeeds, the problem is probably related to devices. For
information on troubleshooting devices, see online Help.

Problems

Problem
You do not have permissions to log in to the system
Data_Protector_home\log\debug.log on the Exchange Server contains one
of the following messages:
Error = 596
Logon failure: the user has not been granted the requested logon type to
this computer.
or:
[MBX_ImpersonateUser] A required privilege is not held by the
client.
Action
Check if the Domain Controller system has domain-level policy settings defined. Go
to:
Start > Settings > Control Panel > Administrative Tools > Domain
Security Policy > Local Policies > User Rights Assignment
and check if the Act as part of the operating system and Log on as a service user
rights are set to Defined.
If domain-level policy settings are defined:
148 Integrating Microsoft Exchange Single Mailbox and Data Protector
servers" on page 126.