Problems - HP Data Protector A.06.11 Integration Manual

• Verify the configuration file to check if the Cell Manager is correctly set on SQL
Server.
• If you do not see the SQL Server instance as the application database when
creating a backup specification, enter the instance name yourself. When
"not-named instance" is not displayed, insert the DEFAULT string.
• If Data Protector reports that the integration is properly configured, verify that the
SQL Server user has appropriate rights to access the required databases.
During restore, if the following error occurred when executing an SQL statement:
Error message: "Microsoft SQL-DMO (ODBC SQLState: 01000)?15[152:5]
1646 [Microsoft][ODBC SQL Server Driver][SQL Server]The master database
has been successfully restored. Shutting down SQL Server.[Microsoft]
[ODBC SQL Server Driver] [SQL Server]SQL Server is terminating this
process."
note that this is the expected behavior when the master database is restored in a
single user mode.

Problems

Problem
The integration is properly configured but the database backup fails after a timeout
• With an error similar to:
[Warning] From: OB2BAR@computer1.com "MSSQL70"
Time: 3/14/2000 8:19:22 PM
Error has occurred while executing SQL statement.
Error message: 'Microsoft SQL-DMO (ODBC SQLState: 42000) Error
number: bc5
[Microsoft][ODBC SQL Server Driver][SQL Server]Backup or restore
operation terminating abnormally.'
[Critical] From: OB2BAR@computer1.com "MSSQL70"
Time: 3/14/00 8:19:24 PM
Received ABORT request from SM => aborting
• SQL Server error log contains an entry similar to:
2000-03-14 20:19:21.62 kernel
BackupVirtualDeviceSet::Initialize: Open failure on backup
device 'Data_Protector_master'.
Operating system error -2147024891(Access is denied.).
• SQL Server VDI.LOG file contains an entry similar to:
64 Integrating Microsoft SQL Server and Data Protector