Troubleshooting; Before You Begin; Checks And Verifications - HP Data Protector A.06.11 Integration Manual

Example
To restore Information Store with the /First Storage Group/STORE/Public
Folder Store store and /First Storage Group/LOGS/Logs logs to
computer.company.com (where it was backed up), using the session ID
2003/07/07-13, plus restore log files to c:\temp, perform hard recovery after
restore and mount the database after hard recovery, run:
omnir -msese -barhost computer.company.com -appname "Microsoft
Exchange Server (Microsoft Information Store)" -base "/First
Storage Group/LOGS/Logs" -session "2003/07/07-13" -base
"/First Storage Group/STORE/Public Folder Store" -session
"2003/07/07-13" -logpath c:\temp -last -mount

Troubleshooting

This section lists general checks and verifications, plus problems you might encounter
when using the Data Protector Exchange Server integration. Start at Problems. If you
cannot find a solution there, perform general checks and verifications.
For general Data Protector troubleshooting information, see the HP Data Protector
troubleshooting guide.

Before you begin

• Ensure that the latest official Data Protector patches are installed. See the online
Help index: "patches" on how to verify this.
• See the HP Data Protector product announcements, software notes, and references
for general Data Protector limitations, as well as recognized issues and
workarounds.
• See http://www.hp.com/support/manuals
versions, platforms, and other information.

Checks and verifications

If your configuration, backup, or restore failed:
• Check that Exchange Server services (Microsoft Exchange System Attendant and
Microsoft Exchange Information Store) are running.
• Using Exchange System Manager, check that all stores to be backed up are
mounted and all stores to be restored are dismounted.
for an up-to-date list of supported
Integration guide for Microsoft applications 1 17