HP Data Protector A.06.11 Integration Manual page 118

• Perform a backup of the Exchange Information Store using Windows Backup. If
the backup fails, fix Exchange Server problems first, and then perform a backup
using Data Protector.
• Ensure that the Cell Manager is correctly set on Exchange Server by checking the
following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Hewlett-Packard\OpenView\OmniBack
II\Site
Its name and value must be CellServer and "Cell Manager hostname",
respectively.
• Examine system errors reported in Data_Protector_home\log\debug.log
on Exchange Server functioning as a Data Protector client.
Additionally, examine the errors reported in the Windows Event log.
• Check if the following directories exist on the Data Protector Cell Manager:
Data_Protector_home\config\server\barlists\msese
Data_Protector_home\config\server\barschedules\msese
• Make a test filesystem backup and restore of the problematic client. For
information, see the online Help.
• Create a backup specification to back up to a null or file device and run the
backup. If the backup succeeds, the problem may be related to backup devices.
See the HP Data Protector troubleshooting guide for instructions on troubleshooting
devices.
• Try to restart the Microsoft Exchange Server and start the backup again.
• Check that the Exchange_home\bin directory is added to the Windows Path
environment variable. For details, see
• When performing incremental backups, ensure that circular logging is disabled
by starting Exchange System Manager and selecting Properties from the storage
group you are backing up.
• If you cannot mount the storage after a successful restore, check that LOGS storage
on the same storage group is also restored.
• Define a directory for temporary log files in the Restore context. Check if the
specified directory exists. If it does not, create it or specify another existing
directory.
• To restore to another system, make sure Exchange Server is installed on that
system and has the same organization and site names as the restored server.
1 18 Integrating Microsoft Exchange Server and Data Protector
"Configuring the integration" on page 99.