Epicenter Server Issues - Extreme Networks EPICenter Guide Manual

To recover the database in Solaris, do the following:
1 Open a shell window (csh is used for the following example).
The following commands assume you have accepted the default installation location,
ExtremeNetworks/EPICenter6.0
the correct installation directory in the commands below.
2 Go to the EPICenter install directory:
cd /opt/ExtremeNetworks/EPICenter6.0
3 Make sure the
LD_LIBRARY_PATH
directory:
setenv LD_LIBRARY_PATH /opt/ExtremeNetworks/EPICenter6.0/database/bin
4 Execute the following commands:
database/bin/dbeng9.exe -f ../database/data/basecamp.db
database/bin/dbeng9.exe -f ../database/data/epicenter.db
5 Watch the output from this command. If the database program indicates it cannot recover the
database, delete the database log:
rm basecamp.log
and try executing the previous commands again:
database/bin/dbeng9.exe -f ../database/data/basecamp.db
database/bin/dbeng9.exe -f ../database/data/epicenter.db
6 If the database is successfully recovered, restart the server.
If the database cannot be recovered, you will need to restore the database from a backup. See
Appendix C in the EPICenter Reference Guide for instructions on restoring the database from a
backup.

EPICenter Server Issues

Problem: Cannot talk to a specific switch.
Verify that the switch is running ExtremeWare software version 6.2 or later.
Ping the switch's IP address to verify availability of a route. Use the
Solaris command shell.
If the switch is using SNMPv1, verify that the read and write community strings used in EPICenter
match those configured on the switch. If the switch is using SNMPv3, verify that the SNMPv3
parameters configured in EPICenter match those on the switch.
Problem: ExtremeWare CLI or ExtremeWare Vista changes are not reflected in EPICenter.
Verify that the switch is running ExtremeWare software version 6.2 or later.
From the Inventory Manager, click Sync to update the information from the switch. This refreshes the
switch specific data, validates the SmartTrap rules, and ensures that the EPICenter server is added as a
trap receiver (Extreme switches only).
If the problem persists, verify that the EPICenter workstation has been added in the list of trap
destinations on the given switch:
EPICenter Concepts and Solutions Guide
. If you have installed EPICenter in a different location, substitute
environment variable is set to the EPICenter directory installation
EPICenter Server Issues
/opt/
command from a MS DOS or
ping
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