Troubleshooting
Problem
I am sliding my finger up and down on the
right side of the Touchpad to scroll a
Window and the Touchpad does not
respond.
The system is experiencing problems with
an attached e-SATA (external Serial
Advanced Technology Attachment) device.
8
8 - 12 Problems and Possible Solutions
Possible Cause - Solution
There are different Touchpad versions available on this computer, and this
version requires tapping/holding to scroll. Either tap repeatedly, or hold the
finger down, at the top or bottom right of the Touchpad (depending on the
scrolling direction required) to scroll the window.
Follow the instructions to install the Matrix Driver from the location indicated
below:
1.
Insert the Device Drivers & Utilities + User's Manual disc and click
Browse CD/DVD.
2.
The driver is located in the following location on the disc:
X:\Options\IMXM\iata_cd.
3.
Double-click the executable setup file and follow the on-screen instructions
to install the driver.
Need help?
Do you have a question about the Notebook V10.1.00 and is the answer not in the manual?
Questions and answers