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When printing fails
The machine is processing a
print request from another
client (only non-spool mode).
The number of sessions
exceeds the maximum.
When the document cannot be deleted from the printer window
An attempt is made to delete
all documents displayed in
the printer window.
(Only the System
Administrator)
The document owner is
invalid.
Service Pack 4.0 or later is
not installed in the system.
(In Windows NT 4.0)
Problems using a UNIX Environment
This section explains what to do when a problem occurs while using UNIX. The
possible causes, confirmation methods, and actions are as follows. If a problem still
exists after the corrective action has been performed, follow the Problem Solving
Procedures on page 145 to seek further assistance.
When printing fails – page 154
When the required printing result is not obtained – page 155
Xerox CopyCentre/WorkCentre/WorkCentre Pro 123/128 System Administration Guide
Cause
Confirmation Method
Check that the machine has
a print job in progress.
Check that the machine is
processing simultaneous
requests (such as print
request or status inquiry
request) from multiple clients.
In Windows 95/Windows 98/
Windows NT 4.0, the write
error dialog, which indicates
insufficient memory for the
waiting print job is displayed.
Cause
Confirmation Method
Check whether the attempt is
made to delete the print job
from the Printer menu in the
printer window.
Check whether the owner of
the selected document
matches the Windows log-in
name.
Check the Service Pack
version to be displayed when
you start Windows NT 4.0.
Problems using a UNIX Environment
Action
After the machine has
processed the print request,
send a print job or change the
mode to the spool mode.
Wait for a while, send a print
request again. Alternatively,
increase the [Maximum
Sessions] in the SMB setting
file [config.txt]. Then switch
the power off and on. (Only
the System Administrator)
Action
Delete the print job from the
Document menu in the printer
window.
Use the owner name of the
document to log in to
Windows, then delete the
document.
Install Service Pack 4.0 or
later.
153
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