Call Transfer - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
To Transfer a Call:
1. Establish a two-way
connection.
2. Press the CONF/TRNS key.
3. Dial the number of the
destination that is to receive
the transferred call.
4. To announce the transferred
call, wait until the destination
party answers the call.
. . . or . . .
NOTES:
1. You do not have to belong to a Call Pickup group to use Call
Pickup—Directed Group or Call Pickup—Directed. Access to these
features is determined by your station's Class of Service assignment.
2. If you dial an incorrect directory number after pressing a Call Pickup
key or entering a Call Pickup access code, you will hear reorder
tone.
3. You will hear reorder tone if the ringing telephone stops ringing
before the Call Pickup feature is applied. This will occur if the ringing
call is answered, if the caller hangs up, if the call is forwarded, etc.
4. Camp-on callbacks, recalls, and calls to a station's private line
cannot be picked up by any type of Call Pickup.

CALL TRANSFER

You can transfer a call to another station or trunk, or to an attendant by
using the Conference/Transfer (CONF/TRNS) key. Transferred calls can
be announced to the destination party, or can be routed without an
announcement.
Listen for recall dial tone. The connected party will be placed on "soft
hold."
To transfer the call to a station, dial the receiving station's number. To
transfer the call to a trunk, enter the appropriate trunk access code and
dial the destination number.
Display telephones will denote the dialed number and transferring
information.
You will hear ringback tone if the destination party is idle. If the
destination party is busy or does not answer, you can return to the held
party by pressing the Release (RLS) key.
If an internal destination party is busy, you can camp the transferred call
onto the dialed line by hanging up.
An internally transferred station call that is not answered within a certain
time period at the destination end will continue to ring until the
transferred party hangs up. An internally transferred trunk call that is not
answered within a certain time period will recall to the transferring
FEATURE OPERATION
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