Camp-On Transfer - Toshiba PERCEPTION 4000 User Manual

PERCEPTION 4000
To Perform a Camp-on Transfer:
1. Remain off-hook and wait for
success tone.
. . . or . . .
Press the Camp-on (CAMP)
access key and listen for
success tone.
2. Hang up to transfer the held
call.
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6. You cannot camp-on to a station that has Do Not Disturb registered.
If you register Do Not Disturb after initiating an on-hook camp-on,
your station will still receive the camp-on callback.
7. Each electronic telephone can initiate only one camp-on (either
station or trunk) at a time.
8. If an incomplete camp-on is not manually canceled, it will be
automatically canceled by the system after a predetermined time
period.
9. You cannot initiate an on-hook camp-on via a private line, although
off-hook camp-ons can be performed. A private line cannot be the
recipient of a camp-on, unless the camp-on is registered by an
attendant.
10. If you have camped-on to a line within a Multi-line Hunting group,
then you will receive ringback tone (on-hook camp-on) or a camp-on
callback (off-hook camp-on) once any line within the Multi-line
Hunting group becomes available.

CAMP-ON TRANSFER

When you have a party on "soft hold" at your station, and attempt to call
a busy third party (to use Consultation Hold or Three-way Calling), you
can camp-on to the called line. At this stage, you can drop out of the
connection to automatically camp the held call onto the busy line. When
the busy line becomes idle, the held call will ring the idle station.
After establishing a two-way connection, placing the call on "soft hold,"
and dialing a busy third party:
You will now be camped-on to the busy party.
The formerly-held call will now be camped-on to the busy line.
When the line becomes idle, the held party will hear ringback tone. Once
the party answers, the call will proceed as a normal call.
NOTES:
1. Prior to hanging up, you can return to the held call at any time by
pressing the Release (RLS) key.
FEATURE OPERATION