Toshiba DP 5000 Series Quick Reference Manual
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Toshiba DP 5000 Series Quick Reference Manual

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Toshiba Business Phones Quick Reference Guide
Training Videos and User Guides are available online at www.cdcomm.net
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  • Page 1 Toshiba Business Phones Quick Reference Guide Training Videos and User Guides are available online at www.cdcomm.net...

  • Page 2: Table Of Contents

    Index Phone Button Overview …............3 Making A Call …................ Answering A Call …..............Placing a Call on Hold …............Muting A Call …................ Paging …................... Call Transfers …................ Call Parking …................Adjusting Volume …..............6 Speed Dials …................7 Conference Calls …..............

  • Page 3: Phone Button Overview

    DP 5000 Series Telephone Button Overview A. Status LED (message and ringing) B. LCD Display C. Softkeys D. Programmable Feature Buttons E. Message Waiting LED F. Microphone Mute Button G. Speaker Phone Button H. Volume Adjustment Button Hold Button Microphone...

  • Page 4: Making A Call

    Making a Call Using the Handset 1. To make an outside call, lift the handset, then dial 9 followed by the number. 2. To make an inside call, lift the handset, then dial the extension number of the station you want to call.

  • Page 5: Placing A Call On Hold

    Hold To place a call on Hold 1. To place a call on Hold, press the “Hold” button. 2. To return to the held call, press the held line’s flashing line or Intercom button. If you do not return to the held call after a few minutes, the call begins to ring back to your phone. If you are busy on another call, you hear two tone bursts.

  • Page 6: Call Transfers

    Call Transfer Simple Transfer (unsupervised) 1. While on a call, press “Cnf/Trn”. 2. Dial the extension number and the call is transferred and hand up. Transfer with Announcing the call (supervised) 1. While on a call, press “Cnf/Trn”. 2. Dial the extension number who you want to transfer the call to. Stay on the line to announce the call. If the party you are transferring to wants the call just hang up.

  • Page 7: Speed Dials

    Speed Dials Speed dials are organized into "Personal" and "System Wide" categories. Personal will only be available from the phone they were programmed on. System wide speed dials are available on any phone. The speed dials are each assigned a 3 digit code. 100-199 Are Personal Speed dial numbers 200-899 Are System Speed Dials Dialing a Speed Dial...

  • Page 8: Conference Calls

    Conference Calls To setup a conference call 1. While on a call, press “Cnf/Trn”. 2. Call another station or outside line. 3. When the called party answers, press “Cnf/Trn”. All parties are conferenced. Note: If you receive a busy tone or if the station does not answer, press the flashing green line button to return to the original call.

  • Page 9: Using Voicemail

    Using Voicemail To log into voicemail the first time 1. Dial 850 or press the V.M. Login key if it is programmed 2. Voicemail will answer and ask for a security code. The default code is your extension + 997. Example, Your extension is 2005.

  • Page 10: Call Forwarding

    Call Forwarding Call Forwarding allows you to forward calls to your office phone to an outside number. To Program your Call Forwarding Button Press the Intercom Key, Then # 9 8 7 6 . The phone will say “User Programing Mode” Press the Call Forward key Press 9, Type in the number you wish to forward to, press # Press the Call Forward key again.

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