Resolving Problems; Diagnosing Problems - Epson 10600 Printer Manual

Chapter 6:
Resolving
Problems
As you use your printer, you may occasionally experience a problem. The
first thing you should do is diagnose the problem following the guidelines in
this chapter. Then try the most likely solutions until the problem is fixed.
This chapter provides instructions for the following:

Diagnosing problems

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Improving print quality
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Solving operational problems
•
Solving miscellaneous printing problems
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Solving paper problems, including clearing paper jams
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Uninstalling and reinstalling printer software
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Diagnosing Problems
The EPSON Stylus Pro 10600 printer includes a number of ways to help
you diagnose problems:
To identify the most common problems, check the messages and lights
•
on the printer's control panel. See page 6-2 for more information.
If you're using the EPSON printer driver and Monitor3 (Macintosh) or
•
Status Monitor (Windows) utility, check your software for error
messages. See Chapter 3 or 4 for more information.
To determine whether the problem is caused by the printer itself,
•
disconnect the printer from your computer and run a nozzle check from
the control panel. See page 5-4 for instructions.
If you are using a third-party RIP and are experiencing difficulties, try
•
printing your image directly from the EPSON printer driver.
If none of the suggested solutions in this chapter solve your problem,
•
contact EPSON as described under "Where To Get Help" on page 3.
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