Troubleshooting Checklist - Enterasys C1H124-24 Installation Manual

Troubleshooting Checklist

4.2 TROUBLESHOOTING CHECKLIST
If the device is not working properly, refer to
and recommended actions to resolve the problem.
Table 4-2 Troubleshooting Checklist
Problem
All LEDs are
OFF.
No local
management
startup screen.
Cannot navigate
beyond startup
screen.
4-4 Troubleshooting
Possible Cause
Loss of power.
Incorrect terminal setup.
Improper console cable
pinouts.
Corrupt firmware image,
or hardware fault.
Improper Community
Names Table.
Table 4-2 for a checklist of problems, possible causes,
Recommended Action
Ensure that the device was installed properly
according to the installation instructions in
Chapter 3, and that the device chassis is
powered properly.
Refer to the Matrix C Series Configuration
Guide for proper setup procedures.
Refer to Appendix A
pinouts.
If possible, attempt to download the image to
the device again. Refer to Matrix C Series
Configuration Guide for instructions to clear
NVRAM.
Refer to the Matrix C Series Configuration
Guide for the Community Names Table
setup.
If the Community Names have been
forgotten, refer to Matrix C Series
Configuration Guide for instructions on how
to set the mode switch to reset the
Community Names to their default values.
for proper Console port