Troubleshooting Checklist - Enterasys C2K122-24 Hardware Installation Manual

Enterasys gigabit ethernet switch installation guide
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Figure 4-2
LANVIEW LEDs (continued)
LED
Color
Link/
Off
Activity
Green

Troubleshooting Checklist

If the device is not working properly, refer to Table
possible causes, and recommended actions to resolve the problem.
Table 4-1 Troubleshooting Checklist
Problem
All LEDs are OFF.
No local
management
startup screen.
Cannot navigate
beyond startup
screen.
State
1.
No link.
2.
No activity or port in standby.
Solid. Port is linked, but the interface is not
receiving any traffic.
Blinking. Port is linked and traffic is being
received or transmitted by the interface.
Possible Cause
Loss of power.
Incorrect terminal setup.
Improper Console cable
pinouts.
Corrupt firmware image, or
hardware fault.
Improper Community Names
Table.
Recommended Action
None.
None.
None.
None.
4‐1 for a checklist of problems, 
Recommended Action
Ensure that the switch was installed properly according to
the installation instructions in
Ensure that the power cords are connected properly to an
active power source that meets the AC input specifications
for this switch.
Ensure that the AC power cord is not damaged. Replace the
power cord with a known good one.
Refer to the SecureStack C2 Configuration Guide for proper
setup procedures.
Refer to
Appendix A
for proper Console port pinouts.
If possible, attempt to download the image to the device
again. Refer to the SecureStack C2 Configuration Guide for
details.
Refer to the SecureStack C2 Configuration Guide for the
Community Names Table setup.

Troubleshooting Checklist

Chapter
3.
SecureStack C2 Installation Guide 4-5

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