Lanview Diagnostic Leds; Getting Help - Enterasys 2200 Installation & User Manual

1.1.17 LANVIEW Diagnostic LEDs

LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an easy way
to observe the status of individual ports and overall network operations.
1.2

GETTING HELP

For additional support related to the module or this document, contact Enterasys Networks using
one of the following methods:
/
World Wide Web
Phone
Internet mail
To send comments or suggestions concerning this document to the Technical Writing
Department: TechWriting@enterasys.com
Make sure to include the document Part Number in the email message.
Before contacting Enterasys Networks for technical support, have the following information
ready:
•
Your Enterasys Networks service contract number
•
A description of the failure
•
A description of any action(s) already taken to resolve the problem (e.g., changing mode
switches, rebooting the unit, etc.)
•
The serial and revision numbers of all involved Enterasys Networks products in the network
•
A description of your network environment (layout, cable type, etc.)
•
Network load and frame size at the time of trouble (if known)
•
The device history (i.e., have you returned the device before, is this a recurring problem, etc.)
•
Any previous Return Material Authorization (RMA) numbers
http://www.enterasys.com
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country:
http://www.enterasys.com/support/gtac-all.html
support@enterasys.com
Getting Help
Introduction 1-7