Tray Linking Does Not Work - Dell B3465DN User Manual

Troubleshooting

Tray linking does not work

Notes:
• The trays can detect paper length.
•
The multipurpose feeder does not automatically detect the paper size. You must set the size from the Paper
Size/Type menu.
Action
Step 1
a
Open the trays, and then check if they contain paper of the same size
and type.
•
Check if the paper guides are in the correct positions for the size
of the paper loaded in each tray.
•
Check if the paper size indicators on the paper guides are aligned
with the paper size indicators on the tray.
b
Resend the print job.
Do the trays link correctly?
Step 2
a
From the printer control panel, set the paper size and type in the Paper
menu to match the paper loaded in the trays to be linked.
Note: The paper size and type must match for trays to be linked.
b
Resend the print job.
Do the trays link correctly?
Large jobs do not collate
Action
Step 1
a
From the Finishing menu on the printer control panel, set Collate to
(1,2,3) (1,2,3).
b
Resend the print job.
Did the job print and collate correctly?
Step 2
a
From the printer software, set Collate to (1,2,3) (1,2,3).
Note: Setting Collate to (1,1,1) (2,2,2) in the software overrides the
setting in the Finishing menu.
b
Resend the print job.
Did the job print and collate correctly?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
The problem is solved. Go to step 2.
The problem is solved. Go to step 3.
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