Lexmark E238 Service Manual page 138

4511-xxx
Print quality problems (continued)
Problem
Vertical or horizontal
streaks appear on the
page.
Toner smears or rubs
off the page.
The print is getting
light but the printer has
not indicated it is low
on toner.
The light is on
(E238, E240, and
E240n) or Toner Low
displays (E240 and
E242n).
2-106
Service Manual
Action
Replace the toner cartridge for vertical black
streaks.
Wipe the glass lens clean with a soft tissue for
vertical "white" streaks.
For horizontal streaks, see
lines or bands" on page 2-103
information.
• Replace the fuser. The toner is not being
fused. See "Cooling fan service check" on
page 2-81 for more information.
• Try a different kind of paper. Paper designed
for copiers gives the best quality fusing.
• If you are printing on special media, such as
card stock or labels, be sure you select the
correct paper type in the printer driver.
• Change the media texture setting. If the
setting is not in your driver, you can download
the correct Lexmark setup utility from the
Lexmark Web site at www.lexmark.com.
light nor Toner Low message do
• The
not display if the standard 1,500 page toner
cartridge is installed.
• Remove the toner cartridge and gently shake
it from side to side to redistribute the toner.
• Replace the toner cartridge.
• Remove the toner cartridge and gently shake
it from side to side to redistribute the toner.
• Replace the toner cartridge.
"White or black
for more