Lexmark E238 Service Manual page 137

Solving print quality problems
Print quality problems
Problem
Light or blurred
characters.
Toner smudges appear
on the front or back of
the page.
Action
Light print
The toner cartridge may be getting low on toner:
• Remove the toner cartridge and print
cartridge assembly.
• Shake it from side to side to redistribute the
toner.
• Reinstall it and recheck for condition.
• Make sure you are using recommended print
media (see media types and sizes in the
User's Reference).
• Use MarkVision to define the custom type
setting for media type, media texture, or
media weight.
• The toner cartridge or PC Kit may be
defective. Replace the PC Kit first and
recheck.
Blurred characters
Blurred images, including characters, are
usually caused by a defective printhead. See
"Light print" on page
• Make sure the paper is straight and
unwrinkled.
• Replace the PC Kit and recheck before
replacing the toner cartridge. See
back of page" on page 2-104
information.
2-103.
for more
Diagnostics—all models
4511-xxx
"Toner on
2-105