Document Jam - Oki OF5900 Maintenance Manual

7.21

Document Jam

Start
Load a document.
Is document fed by
any length?
Is document fed by
about 5.5 cm and stops with
the SELECT LOCATION
message displayed?
Press Copy key.
Document jammed.
Are documents abnormal?
Check points:
1. Adhesive such as paste, tape, etc. on the
surface of the documents?
2. Too thin (< 0.06 mm)?
3. The leading edge of the documents are
rugged or thickened due to paste, etc.?
4. Too thick?
(Multiple documents > 0.13 mm?
Single document > 0.15 mm?)
5. Too long?
Longer than 380 mm?
Are there obstacles such
as paper clip in the
document-passing slot?
Are parts guiding a
document rugged due to
flaws, etc.?
Are feed roller
heavily dirty?
Replace the feed roller
OKIFAX 5700/5900
Note: M76 board for OKIFAX5700/5900 are shown as MCNT (R76).
No
Yes
No
Yes
Yes (Abnormal)
No (Normal)
Yes
No
Yes
No
Yes
No
1. Check PC1.
2. Replace MCNT (R76) Board.
3. Check the mechanical portion.
(Scan motor, etc.)
See 7.1.18 for further details.
1. Check PC2.
2. Replace MCNT (R76) Board.
For 1 and 2, use the carrier sheet.
For 2 and 4, use documents of the
specified thickness, or copy the
documents with an office copy
machine and use the copy.
For 3, cut the leading edge, or copy
the documents with an office copy
machine and use the copy.
For 5, use documents of the
specified length.
Remove the obstacles.
Replace the parts.
Clean them.
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