Error Messages; Mv Manager Error Messages - Canon WebView LivescopeMV User Manual

Error Messages

MV Manager Error Messages

(1) Network connection errors (DNS errors): Camera server registration error [01]
Message Could not find the camera server. Make sure:
• the network address is correct.
• DNS setting is correct.
Cause The specified network address could not be found.
Action to • Enter the network address correctly.
• Set the DNS correctly.
be taken
(2) Network connection error (time out): camera server registration error [02]
Message Could not find the camera server. Make sure:
• the network address is correct.
• the camera server is turned on.
• the camera server is connected properly to your network.
The connection to the specified network address timed out.
Cause
• Enter the network address correctly.
Action to
be taken • Turn on power to the camera server.
• Connect the camera server to the network correctly.
• Extend the timeout time set in the Option.
(3) Failed to retrieve camera server description: Camera server registration error [03]
Message Could not find the camera server. Make sure:
• the camera server is compatible with WebView Livescope MV Ver.2.1.
• the network address is correct.
• the camera server is connected properly to your network.
Cause Camera server description could not be retrieved for reasons such as the connection
target was not a camera server.
Action to • Connect to the camera server that is compatible with WebView Livescope MV Ver. 2.1.
be taken • Enter the network address correctly.
• Connect the camera server to the network correctly.
(4) Connected to a camera server with old version of firmware:
camera server registration error [04]
Message Could not retrieve a description from the camera server. Make sure:
• the camera server is compatible with the WebView Livescope MV Ver.2.1.
• Firmware of VB101 is version 3.0 or later.
Cause The version of the firmware in the camera server is old.
Action to • Connect to a camera server that is compatible with WebView Livescope MV Ver. 2.1.
be taken • Upgrade the VB101 firmware to 3.0 or later.
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