Connection Problems; Error Messages; Messages Displayed In The Viewer - Canon VB-M40 Administrator's Manual

Connection Problems

Problem
The screen goes blank and the "Cannot connect
to camera" message is displayed.

Error Messages

Messages Displayed in the Viewer

Error Messages in the Video Window
Video window
9
-4
A network error occurred, the camera was disconnected from the network, or the
camera power was turned off.
Message
Connecting to camera.
Cannot connect to camera.
Getting camera control.
Cannot get camera control.
Control will be lost in <count down> seconds.
Camera control lost.
No recorded video.
Cannot Connect to the Storage Server.
Please wait.
Could not connect to send audio.
Could not connect to receive audio.
Solution
Cause
The Viewer is in the process of connecting to the
camera.
The Viewer cannot connect to the camera and live
images cannot be displayed.
Displayed after the user tries to get camera control.
Another user with higher priority is already
controlling the camera when you try to get camera
control.
Displayed if the camera is idle for one minute;
starts a countdown. The countdown starts at 10
and counts down one second at a time until it
reaches zero.
A timeout occurred while the Viewer was
controlling the camera or another user with higher
priority requested camera control. Displayed for
three seconds.
This message is displayed when playing back a
recording if there is no recorded image at the
current playhead position.
Displayed when you cannot connect to the Storage
Server to play back a recording.
Displayed when it may take some time to display
an MPEG-4 or H.264 live image.
A connection for sending audio to the camera
could not be established, so audio cannot be sent
to the camera.
A connection for receiving audio from the camera
could not be established, so audio cannot be
received from the camera and played back.