Lucent Technologies MERLIN LEGEND Release 7.0 Pocket Reference page 129

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MERLIN LEGEND Communications System Release 7.0
Pocket Reference 555-670-116
Reference Documents
Maintenance Error Codes
Error
Code
Description
9803
MCARD 12-VOLT ERROR:
Memory card voltage is incorrect.
9C01
NW REJECTS SPID:
Service on link has been lost.
9C03
LINK ESTABLISHMENT
FAIL:
Service on link has been lost.
9C04
NW NOT RESPOND TO
SETUP:
Service on link has been lost.
9C05
NW NOT RESPOND TO
RELEASE:
Service on link has been lost.
9C07
ENDPOINT UNINIT
(L2/L3):
Service on link is uninitialized.
9C08
PROTOCOL ERROR:
Service on link may be affected.
A401
CTI LINK BROADCAST
RESET:
Occurs during a broadcast reset.
Technical Addendum
—Continued
Action
Reset card and try again. If
problem persists, replace card
and try again. If problem
continues, replace processor
module.
Check programmed line. Modify
if required, or call Cental Office
to correct.
Check that line is securely
connected to port and that LEDs
on module show proper
operation. If card appears to
work properly, line may not have
been activated by Central
Office.
Network not responding to
LEGEND messages. Contact
Central Office.
Network not responding to
LEGEND messages. Contact
Central Office.
If this lasts more than three
minutes, replug the DSL. If the
error remains, contact Central
Office.
Verify line provisioning. If
correct, contact NSAC Tier III.
If several of these occur:
Check that the system is in
Hybrid/PBX mode.
Validate the wiring and the
connections.
Press the Restart Button
(see the procedure
"Restart" in Chapter 4 of
Maintenance and
Troubleshooting ).
Call the TSO's Telephony
Services Maintenance
Group (800 242-2121) for
procedures to unload and
reload the PBX driver.
Issue 1
April 1999
123

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