AT&T MERLIN LEGEND Release 2.0 MLX Queued Call Console Operator's Manual page 35

About Your Queued Call Console
Home Screen Line Descriptions
Lines 1 and 2 show calling information:
— When the console is not in use, Lines 1 and 2
— When
— When you are making an inside call, Line 1
— When you are making an outside call, Line 1
1-24 Display
are blank, unless a Posted Message was used
to alert others with display telephones. Then,
the message appears on Line 1 as a reminder.
(See "Messaging" in Chapter
you're receiving a call, Lines 1 and 2
show the call type (inside, outside, forward, or
returning). It also shows who made the call
(name or extension for inside calls, or the trunk
handling the incoming call for outside calls). If
your company subscribes to the automatic
number identification (ANI) service, the outside
caller's number is displayed on Line 1.
NOTE:
The availability of the caller identification
information may be limited by local-serving
(caller's) jurisdiction, availability, or central
office equipment.
shows your coworker's name and extension.
shows the name of the trunk being used and
the number being dialed.
4.