4
Reports and Listings
This chapter describes how to generate reports and listings and how to use the report,
immediate output and message viewer functions.
The chapter is organized into the following sections:
Common Functions — describes the general procedures to run reports or listings
on a schedule or immediately, how to define their output and set up charts.
Report-specific Functions — describes all reports on the call record database:
— Organization Reports
— Selection Reports
— Account Code Reports
— Traffic Reports
Viewing Functions — describes how to display, print, save, or delete the
message log and immediate output files, as well as any report sent to the screen
or saved to a system file.
See Reports in Chapter 8 (Part II - Multi-site Configuration) for details on
report selection from the Central Site in a multi-site configuration.
Examples show Windows 3.1 / Windows for Workgroups 3.11 dialog boxes.
4
Issue 1 January 1997
4-1
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